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Best Western Plus Cascade Inn & Suites
Ranked #1 of 5 Hotels in Troutdale
Certificate of Excellence
Reviewed 23 June 2014

This is a great place to stay when visiting the Columbia River Gorge or you don't want the hustle and bustle of Portland proper. It's clean, rooms are very comfortable and well insulated/quiet. We had neighbors with energetic teens who we could hear in the hall, but not in the room! Staff was pleasant and offered a great near by dinner recommendation. We had a wonderfully restful night's sleep and the complimentary breakfast got us off to a great start the next day. Great value!

Stayed: June 2014, travelled as a couple
Thank Jim W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
gm_BW_Troutdale, General Manager at Best Western Plus Cascade Inn & Suites, responded to this reviewResponded 16 July 2014

Thank you for staying with us and writing a review. We are glad you enjoyed your stay and slept well. We hope to see you again in the future.

Kim

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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315 - 321 of 498 reviews

Reviewed 22 June 2014

This hotel is very comfortable and safe, the staff are friendly and helpful. A great place to stay if you have a group as their lobby area is a nice gathering place. Close to shopping and restaurants, freeway access is easy.

  • Stayed: June 2014, travelled with family
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Review collected in partnership with Best Western
Thank James L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
gm_BW_Troutdale, General Manager at Best Western Plus Cascade Inn & Suites, responded to this reviewResponded 16 July 2014

Thank you for your review. I am so glad to hear that you were not only comfortable but felt safe as well. That is such an important part of a good travel experience. We appreciate your business and hope you will come stay with us again soon.

Have a wonderful summer,
Kim

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 21 June 2014

Very helpful and courteous staff. Grandchildren enjoyed swimming in the indoor pool. Room was very clean and comfortable. Always great quality of coffee and condiments available in lobby. We would return to this hotel again.

  • Stayed: June 2014, travelled with family
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Review collected in partnership with Best Western
Thank C4579UJsharonh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
gm_BW_Troutdale, General Manager at Best Western Plus Cascade Inn & Suites, responded to this reviewResponded 16 July 2014

We please to hear you and the grandchildren enjoyed our warm pool. We look forward to seeing you again and thank you so much for taking time out of your busy day to write a review.

Travel safe,
Kim

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 21 June 2014

I frequently stay at this hotel when visiting family. I'm never disappointed! The rate is competitive, the rooms are well appointed and the breakfast is very nice. All staff are pleasant and efficient.

  • Stayed: June 2014, travelled with family
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Review collected in partnership with Best Western
Thank Donna S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
gm_BW_Troutdale, General Manager at Best Western Plus Cascade Inn & Suites, responded to this reviewResponded 16 July 2014

Thank you for your repeat business and taking the time to write a review as well. We truly appreciate your loyalty and if we can ever do anything to make your stay better please let us know.

Kim

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Reviewed 21 June 2014

so happy to report that the internet connection was excellent and the coffee table set-up was unlike any other we've experienced. the desk chair was comfortable (for a change), the ADA conveniences were great. the only shortcomings were that the wonderful cookies weren't cooked right -- too flat and crumbly ;) and there was no TV station lineup in the room. overall, this was one of the best stays we've ever had at a best western property.

  • Stayed: June 2014, travelled as a couple
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Review collected in partnership with Best Western
Thank dmc50
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
gm_BW_Troutdale, General Manager at Best Western Plus Cascade Inn & Suites, responded to this reviewResponded 16 July 2014

Thank you for taking the time to write your review. Sorry to hear the cookies were not cooked to your liking. I hope you will come back and try them again. They are normally soooo very good. I'm very please to hear the rest of your stay was good and we look forward to the chance to make you some fresh cookies.

Kim

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Reviewed 17 June 2014

This was a great stay here in Troutdale.. After a horrible night in central Oregon, I was glad to make it to this Best Western. Spoke with Brian when I called and he was good to deal with. I had a bunch of questions and he made in threw my interrogation. Room was large and clean. It had all the stuff you need. Fridge, microwave, iron & board, hair dryer..all the stuff you need. Close to the Gorge, good food and freeway. Nice pool and Jacuzzi, very relaxing. Overall another GREAT stay at a Best Western, oh ya... Nice beds also.. I will stay here again when I return to the area...

  • Stayed: June 2014, travelled with family
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Thank HonestInjun12328
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
gm_BW_Troutdale, General Manager at Best Western Plus Cascade Inn & Suites, responded to this reviewResponded 16 July 2014

Thank you for your review. We are glad to hear you enjoyed your stay and we look forward to seeing you again in the future.

Have a wonderful summer,
Kim

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 10 June 2014

If in the Portland and the East side is convenient, this should be your first choice. Clean rooms with all the conveniences, and the staff to match. I wish we had stayed longer...so much to see in the area.

  • Stayed: June 2014, travelled as a couple
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Review collected in partnership with Best Western
Thank 906donnaw
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
gm_BW_Troutdale, General Manager at Best Western Plus Cascade Inn & Suites, responded to this reviewResponded 12 June 2014

Thank you for your review. We are pleased you enjoyed your stay and look forward to seeing you again in the future. If there is anything we can do to make your next stay even better please let us know!

Kim

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Best Western Plus Cascade Inn & Suites

Address: 23525 NE Halsey St, Troutdale, OR 97060-2814
Phone Number:
Region: United States > Oregon > Troutdale
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 5 Hotels in Troutdale
Price Range: £74 - £108 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Best Western Plus Cascade Inn & Suites 2.5*
Number of rooms: 60
Official Description (provided by the hotel):
This Ultra Clean Troutdale, Oregon hotel is situated in the heart of Oregon's best natural wonders and attractions. Located at the mouth of the Columbia River Gorge but just minutes from downtown Portland, visitors can experience breathtaking Gorge sights without staying too far from the state's urban capital. Guests of Best Western Plus Cascade Inn & Suites will enjoy friendly service and deluxe hotel amenities - like satellite television, luxurious pillow top mattresses, high-speed Internet access, complimentary hot breakfast, free parking, complimentary newspapers, and an evening soup and cookie reception every Monday through Thursday. This Troutdale hotel also features an indoor heated pool, hot tub, steam room, and exercise room, is completely non-smoking and pet-free. ... more   less 
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Also Known As:
Best Western Troutdale
Troutdale Best Western
Best Western Cascade Hotel

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