I stayed at the Kah-Nee-Ta Resort for a business conference in March. First off, I have to say the staff was great, they truly care about you and your time with them. The folks that provided us with our meals several times each day did a fantastic job and went out of their way to accommodate our needs. The gaming machines (Gambling) have been moved to the casino down on Hwy 97 so the resort seemed to be missing guests. When I checked in, I noticed two unhappy guests trying to make complaints at the front desk (not a good sign).
I got to my room and noticed it was extremely hot with the day sun pouring into the room from the large windows. I opened the door to the deck to allow colder air in and had to shut the curtains during the day to keep it this way. I shared by secret with others attending the conference, but some still complained about it as the week went on.
The room was outdated with not only old furniture, but with furniture that had gouges, mars, marks, and areas that were broken or missing stain. My room was dirty when you looked closely, which you could not see at first glance. The sink had toothpaste and hair in it and the phone had either spaghetti sauce or I would hate to think of what else it might have been on the hand set.
The short wall and railing on the deck need to be painted and the TV, VCR and clock radio were very outdated, but worked. The weather stripping under the front door was either torn or missing allowing for light and anything else to enter your room. With this being my first impression of the resort, I found myself looking for other areas needing attention.
The dark carpet in the lobby and up the stairs to the conference area were not vacuumed all week and had debris on it easy to see without looking. The bathrooms were not kept clean in the resort forcing me to go back to my room during breaks when they were needed. I don't normally complain which you will find hard to believe by my review, but these things definitely need attention. I was offered a $99.00 per day special rate if I wanted to stay beyond my conference, but I could not pay this for the conditions paid for by my company as part of the conference fee.
On my last day later in the morning and prior to check out, I had an older Native American male knock on my door twice then enter even though I did not answer from the bathroom toilet and had a do not disturb sign on my front door knob. When he saw me we were both surprised and he exited without a good explanation as to why he walked in. I was unable to locate this male on my exit to see why he would do this, but this was just one more reason why I was not impressed with this resort.
Overall the all food was good not great, service of staff was great and the staff tried hard to accommodate needs, but the resort needs some major attention to bring it back to life. I will not recommend this resort to my friends, family and co-workers, but wish the owners and staff at Kah-Nee-Ta great success in the future.
It is important to share that I did not see or use any other part of the resort as they have a golf course, water slide pool and other areas for guests, but these are my observations from what I saw and used daily.
- Official Description (provided by the hotel):
- Kah-Nee-Ta Resort and Spa offers a variety of accommodations from suites and private view balcony rooms in the Lodge to Village suites and teepees and even a full-service RV Park. Every option is close to all the fun and diverse activities available at Kah-Nee-Ta.Kah-Nee-Ta Village was completed in 1964 and named for the Indian woman Xnitla, "Root Digger" who had owned the property. Xnitla was a scout and spiritual leader who used the natural hot springs and indigenous plants and roots for medicinal purposes and religious ceremonies. The Lodge and Convention Center opened in 1972Kah-Nee-Ta Resort is located on the 600,000+ Sq Acre Warm Springs Indian Reservation. It is owned and operated by the Confederated Tribes of Warm Springs. The Warm Springs Reservation was established by The Treaty of 1855 on a small reserve of land where our ancestors lived for thousands of years. In 1937 the Wasco, Paiute and Warm Springs Tribes organized as the Confederated Tribes of Warm Springs and became a sovereign, self-governing nation. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Expedia, Hotels.com, Booking.com, Agoda and getaroom.com so you can book your Kah-Nee-Ta Resort & Spa reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
- Also Known As:
- Kah-Nee-Ta High Desert Hotel Warm Springs
- Kah-Nee-Ta High Desert Resort And Casino