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Best Western Woodburn
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Reviews (463)
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All reviewsoutlet mallwoodburn premiumwoodburn outletswafflesdenny's restauranthotel is cleanwould stay here againhot itemsoutdoor poolbreakfast roomhot tubparking lotfree breakfastnight's sleepgreat place to stayone night stayconvenient location
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Reviewed 25 November 2013

I have stayed at this hotel three times in 2013. The first stay was in the Spring and was really nice. I had a nice spacious room that was clean and quiet. The second time was a little less spacious room but still quite clean, however the quiet factor was now gone. This time when I stayed there the condition of the room was terrible. My prior rooms previously had a sofa in them. This one had the sofa removed. The room was a little dirtier and in the hallway they had a fan going which indicated to me that perhaps there was a water issue. The wall of my room was odd too. It had little squares cut out of the wallpaper and then replaced except for in some spots where it looked like a hole the size of a nail head. Almost like a peeping tom whole except I don't think it went through the wall all the way. It was enough to make me wonder what happened in the room and why it was that way.

Room Tip: Get the corner room on the first floor. It is a spacious suite.
  • Stayed: November 2013, travelled on business
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Thank 91julieS
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Madai C, Manager at Best Western Woodburn, responded to this reviewResponded 29 November 2013

Dear Guest,

I apologize for not meeting your standards after your first stay with us. It seems that the first times that you stayed with us, you were set up in a King Suite and yes that room is more spacious, with a sofa and a comfortable desk chair. Our standard rooms are more economic and hence have less comforts to offer. We do not have peeping holes in the rooms, it might have been just a poor patching job on our part, which we apologize for. We do not have water problems, the fan in the hallway was placed there to help circulate the air freshner we use. We thank you for your feedback and wish you would have let us know about these issues during your stay so that we may have been given the opportunity to offer you a better experience with us. We hope that you will give us a second chance and stay with us again.

Thank You
-Best Western Woodburn Inn Team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 25 November 2013

I have stayed at this hotel before and it was just fine. The rooms were spacious and clean and the location was very convenient. However, this was a return stay and the condition of the hotel is definitely deteriorating quickly.

  • Stayed: November 2013, travelled on business
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Review collected in partnership with Best Western
Thank Julie S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 17 November 2013

It was a very comfortable room except we are non-smokers and they put us in a smoking room.. Yuk!!!!!! The internet was good, was a good location to the freeway and close to the Wood Burn shopping center. They were working on the overpass and the road in front. The staff was good to deal with.

  • Stayed: November 2013, travelled on business
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Review collected in partnership with Best Western
Thank Deedee B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 November 2013

Very clean hotel. Courteous, friendly staff. Nice breakfast. Would absolutely stay at this Best Western again. Shopaholics would enjoy this hotel because it is across freeway from the Woodburn Outlet stores!!

  • Stayed: November 2013, travelled as a couple
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Review collected in partnership with Best Western
Thank ktwhalen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 20 October 2013

Easy to find, close to shopping, quick access to freeway and the suburbs of Portland. Very nice accommodations and awesome staff. All the consistency and cleanliness I have come to expect when staying with Best Western.

  • Stayed: October 2013, travelled on business
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Review collected in partnership with Best Western
Thank Reta B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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