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“Great for Salem area”

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Best Western Woodburn
Ranked #1 of 4 Hotels in Woodburn
Bellingham, Washington
Level 2 Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“Great for Salem area”
Reviewed 9 March 2014

This is our 3rd stay in a year. A great value, clean throughout facilities, friendly staff and a convenient drive to Salem. We haven't had the breakfast yet but the meal room looks good. For the best night's sleep don't stay on the Interstate side of the hotel.

  • Stayed March 2014, travelled with family
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Review collected in partnership with Best Western

Helpful?
Thank WesternConsult
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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407 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (43)
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Kelowna Bc
2 reviews
Reviewed 24 February 2014

clean, quiet, convenient to highway and restaurant when we arrived there were kids running in the room above us. Front desk were quick to arrange another room for us. Breakfast was plentiful with good choices.

  • Stayed February 2014, travelled as a couple
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    • Location
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Review collected in partnership with Best Western

Helpful?
Thank Sonja O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Salem, Oregon
Level 3 Contributor
14 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 23 February 2014

Convenient access to I-5, northbound and southbound. Plenty of parking. Well-maintained grounds. Good lighting at night.

Front desk and housekeeping staff was friendly and helpful. Room on third floor was clean and quiet. Freeway noise wasn't a problem. Everything I needed worked: Wi-Fi,TV, lamps, microwave oven, fridge, heat / air. Did not use phones, iron, hair dryer, coffee maker.

Guests can choose if / when they want bedding and towels changed.

Complimentary breakfast was adequate and, unlike the more expensive and apparently meatless Residence Inn I once stayed at in Portland, included sausage links. Choice of fruits was limited, as was the space for seating, which was problematic because of the multiple signs saying, "Dine In Only". Management needs to either provide a bigger room or ditch the signs and allow guests to take food out of the area.

The Best Western in south Salem has an agreement with the Denny's restaurant across the parking lot where guests can get a complimentary breakfast and a discount on dinner. There's a Denny's a few yards away from this hotel, too. Why not negotiate a similar deal here?

Fix-it suggestions: In two days, my keycard never unlocked my door on the first try. Nor the second, third, fourth or fifth. Not even after the front desk rewrote the magnetic strip. On one of my attempts to address the problem, the guy behind the counter mumbled something about it being a recurring problem. My suggestion: FIX IT.

(On one occasion, as I was standing in the hall trying to get my card to work, someone from the staff happened to be passing by and let me in using theirs. Of course I was grateful, but wondered if they would have done the same thing if I was a burglar and the room wasn't mine.)

Also, some of the buttons in the elevator are burned out and need replacing.

  • Stayed February 2014, travelled solo
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Helpful?
1 Thank Yuma061_13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
woodburn, United States
1 review
Reviewed 3 January 2014

Friendly and smiling,helpful front desk, assist there customers needs well. they even assist me in shipping my things that left in the hotel to my home address in Canada. The room are clean, employees are respectful.

  • Stayed December 2013, travelled with family
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    • Cleanliness
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Review collected in partnership with Best Western

Helpful?
Thank Jose B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Couer d Alene, United States
Level 2 Contributor
8 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 2 January 2014

Our room was very clean and smelled fresh. The breakfast room was crowded because of the holiday season. The staff handled it very well and professional. Me and my husband were very impressed with the service and accommodations.

  • Stayed December 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Review collected in partnership with Best Western

Helpful?
Thank John W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Eugene, Oregon
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 30 December 2013

I stay at Best Western hotels throughout the 1-5 corridor frequently on business trips. I recently stayed at this one right before Christmas. The stay was decent enough. No complaints there. The staff that checked me in was friendly. However, after a week full of Christmas visits and long work hours, I finally went to use my Internet device but could not locate it. I looked everywhere all day. I gave up and suspended it until I could get a replacement. As I was doing so, I noticed quite a bit of my data was used. I checked on the last time of use and it was that same day! It listed that my device was used several times a day up to 6.5 hours after I checked out of the hotel. It's first use was 1:54pm of the day I checked out. I was flabbergasted. I had to pay for a replacement and extra data to replace what had been deceitfully used. I called to report it. I feel blown off and disregarded, but we will see if anything happens with that report. They should have logged the missing item and retained it for a period of time before destroying. Bad customer service. I am incredibly disappointed and my sense of security there is vanquished. I would have used this place again, as it wasn't a bad experience until this problem happened. Now I will find someplace else.

Stayed December 2013
Helpful?
2 Thank TravelPennies
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Madai C, Assistant Manager at Best Western Woodburn, responded to this review, 24 January 2014
We are sorry to hear that our integrity is at question here. We uphold the highest standards with our employees and would not cover up or justify any sort of thievery at our property. We have a zero tolerance policy for anything of that sort. We are pleased to say that our employees have a high level of integrity and we have no reason to doubt them in this instance. The item was not left here or my staff would have been quick to report it. We have had items of high value left behind in the past and we have always been quick to log it in our lost and found and make contact with the proprietor for a quick return of the belongings. We regretfully have our reputation tainted but we are not responsible for the guest's loss. Our deepest apologies to the guest but unfortunately we do not have possession of said item.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Ocean Shores
Level 2 Contributor
8 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 7 December 2013

My husband and I stay at this Best Western probably monthly. The staff is very friendly, the rooms are clean. Price is so comparable, lower in most cases. We always feel like we are going home. It is located right across from a large outlet mall. Great place to stay!

  • Stayed December 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank debs4wa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Best Western Woodburn

Property: Best Western Woodburn
Address: 2887 Newberg Hwy, Woodburn, OR 97071
Phone Number:
Region: United States > Oregon > Woodburn
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 4 Hotels in Woodburn
Price Range (Based on Average Rates): ££
Hotel Class:2.5 star — Best Western Woodburn 2.5*
Number of rooms: 81
Official Description (provided by the hotel):
Conveniently close to the Woodburn Company Stores, Woodburn Drag strip, Tulip Festival, Silver Falls State Park, a variety of Wineries and Nurseries. Guest rooms offer New 32" TVS with HBO, New Triple sheet bedding, WIFI, microwave, refrigerator, coffee pot, iron board. Guests can enjoy a continental Breakfast of hot waffles, scrambled eggs, fresh oatmeal, variety breads and cereals, yogurts, fruits, coffee/tea, juice and milk. Short distance from Portland, Salem, Canby, Newberg, and Mt. Angel. ... more   less 
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Also Known As:
Best Western Woodburn Hotel Woodburn
Woodburn Best Western

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