I was going to go to Hampton inn which is about 15 to 20 miles away but the wife wanted closer hotel to the outlet... Check in and was offered the suite with a sofa bed. I asked Jorge the person that check us in. If the hotel is clean? Since this would be the very first time for us to stay in any La Quinta inn. He assured me that I have nothing to worry that all the rooms all are clean. The time we were there the hotel is going thru renovations....and it is looking very nice. So we got the room. At around 2 am... My wife was shocked to see our daughter was bitten by a bug.... I lifted the pillows I found 2 bugs....lifted another pillow and found another two.... I was so upset and went to the frond desk and ask Jorge to switched room...since it is too late to go to another hotel with 3 kids! He apologized to me and offered to a different room.... And we both checked the bed to make sure it is clean....so we did....in the morning I went to the front desk and speak to Stephanie...and said the manager or the GM wasn't there yet....she asked for the pictures of the bugs..so I showed her and we both went to the room but the room was being cleaned already....I told showed her the dead bugs and she collected them to show the GM.left the hotel and was to.d that Rita thenGM will call back....i also called the corporate about this and they assure me someone will call me ...around 11am Rita called and apologize to me...she also said she would comped the room. She also stated she actually went to the room and found more bugs....LOL...wow..... The room is very spacious....but outdated....and the breakfast is ok.... It was a full house and couldn't find table for us...so before you go to sleep there....check under your pillows and blankets..... Just saying...
- Official Description (provided by the hotel):
- Enjoy your stay at our conveniently located, pet friendly hotel. The La Quinta Inn & Suites in Woodburn is your ideal destination for both business and pleasure, as we are committed to providing you an experience you will remember. Our great staff and homely environment will make you fall in love with Woodburn. Our great rooms at affordable rates makes the La Quinta Inn & Suites the perfect place to stay. ... more less
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- Also Known As:
- La Quinta Inn And Suites Woodburn Hotel Woodburn
- La Quinta Woodburn
- Woodburn La Quinta