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“Love the place!” 4 of 5 bubbles
Review of Omni Bedford Springs Resort

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Omni Bedford Springs Resort
Ranked #1 of 10 Hotels in Bedford
Certificate of Excellence
Ridgefield, Washington
Level Contributor
78 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
“Love the place!”
4 of 5 bubbles Reviewed 23 January 2013

We love this place. It has plenty of class but it is not stuffy. When you are there you are treated like family. The place is spotless clean, the food is yummy, the drinks are good, and the staff is great. I cannot speak of the spa, but my wife says that she loves it. Now, for the golf course, it is one of the plushest courses that I have ever played, and it is extremely playable for all handicaps, with multiple sets of tees. The practice range is great too! Improvements? Maybe some brighter lights in the bathrooms and a bit more variety in the restaurant, but the quality has not waivered after 4 visits.

Room Tip: Both wings are great. If you are into spa and golf, go for the spa wing with a room facing the fron...
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  • Stayed November 2012, travelled as a couple
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Eric C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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3,488 reviews from our community

Traveller rating
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (518)
Date | Rating
  • English first
  • German first
  • Japanese first
  • Any
English first
Indiana, Pennsylvania
Level Contributor
58 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
4 of 5 bubbles Reviewed 23 January 2013

I have seen the renovation of the Historic Bedford Springs Hotel progress to its current state of splendor. Every detail has been historically attended to. It is glorious, authentic. See their web page for outstanding visuals. BUT..a big BUT....No elevators and the walks to the registration desk and main floor facilities from the rooms is defeating! Suggestion: add exterior elevators to the back of the hotel where they won't show.

Room Tip: Request a short walk from the registration desk. Rear rooms look at a cliff 35 feet away.
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  • Stayed March 2012, travelled with friends
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank 495Nick495
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
OmniMgr, Manager at Omni Bedford Springs Resort, responded to this review, 29 January 2013
Thank you for all of your kind words and even your suggestion for adding an elevator. We are always looking for ways to improve the resort and we can add this to our wish list for future enhancements. We hope to have you visit us again soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Philadelphia, Pennsylvania
Level Contributor
4 reviews
5 of 5 bubbles Reviewed 22 January 2013

We recently spent a weekend at the Omni Bedford Springs Resort. The hotel was perfect!
Our family stayed in a corner suite..plenty of space, beautiful views, and cozy beds. The staff was attentive and helpful. Check out the Afternoon Tea, so fun!!!!

Room Tip: The corner suite was perfect!
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  • Stayed January 2013, travelled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank roe b
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
OmniMgr, Manager at Omni Bedford Springs Resort, responded to this review, 29 January 2013
Thank you for sharing your family's experience at the Omni Bedford Springs on TripAdvisor. We are glad you had a great stay!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Altoona, Pennsylvania
Level Contributor
338 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 80 helpful votes
5 of 5 bubbles Reviewed 20 January 2013

This is my favorite spa - and I have been to alot of them! Once you book a service, you may use the spa facilities all day. Men and women have separate rooms, which have steam room, very large whirlpool, cold plunge and showers with great body scrub. The co-ed relaxation room before the service is extremely comfortable. And, in the Summer months, the outdoor pool is included. The spa seems to be popular so be sure to book a service in advance. The spa gift shop seems a little overpriced but this seems to be common at hotels. We enjoyed the whole property but the spa is special.

Stayed February 2012, travelled as a couple
Helpful?
1 Thank Russell-UP
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
OmniMgr, Manager at Omni Bedford Springs Resort, responded to this review, 29 January 2013
We are thrilled to be your favorite spa after visiting many others. Thank you for recommending us on TripAdvisor and we look forward to a future visit from you!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
PA
Level Contributor
18 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 72 helpful votes
5 of 5 bubbles Reviewed 19 January 2013

As first-time visitors, we really enjoyed ourselves at this resort. It's beautiful, clean, and pleasant, and we were truly able to relax and unwind. That being said, there are a few things that could be done to make the experience even better.

After we made our reservation over the phone and requested our dates and room preferences, we never received the promised confirmation e-mail for the four nights we'd requested. We went online to check our reservation and found that we were booked for three nights instead of four, in a room with the incorrect bed type. We ultimately decided at that point not to re-request a four-night stay, but to simply visit for three nights instead.

The valets were quite nice as we pulled up in our car, and then we headed to the front desk to check in. The folks who staff the front desk are really a mixed bag-some are so warm and pleasant, while others seem bothered by guests. More on hospitality later..

Our room in the spa wing was lovely, clean, and convenient for us. Lots of space, could have used a bit more light, and a hook in the bathroom for our towels, especially because of the hotel's green efforts, where they ask you to reuse your towel. That's not a problem if I have somewhere to hang it besides over the shower. Two of our three housekeeping days were a little bizarre-each day, there was something left undone--one day our towels were removed and not replaced, and our overflowing trash can was left unemptied, on the other, we were not given replacement water, toilet paper, or tissue (all of which we clearly needed).

We ate (and enjoyed) most of our meals in the hotel. We also loved the hosts and wait staff in the Crystal Room, and staff at Che Sara Sara, the shops, etc. The biggest negative, by far, was the attitude of both the host and the hostess who worked at 1796/Frontier Tavern. One of them may have been a manager, but both times we went (one night to each restaurant), the host (one night) and hostess (the other) were really off-putting, and frankly, rude. Perhaps they'd be more successful behind the scenes. I'm glad they weren't our first exposure to the hotel. The Frontier Tavern waitress was also snippy and unhelpful during our so-so meal there. I'm not talking about any special requests-we didn't make any. Fortunately, our waitress, Michelle, in 1796 was fantastic. She represented the restaurant, and, in turn, the hotel so well, and made New Year's Eve a pleasant experience..the food was wonderful, also.

We also enjoyed the added hotel perks during this holiday period--Teresa's historical tour around the building, our picture being taken on New Year's eve...

The spa was fantastic...Jamie(?) gave a good orientation and was great at making sure that folks followed the rules of the spa and mineral springs (no skinny dipping, etc.). I wish she had been in the "quiet room" also, because it was so loud! My facial was excellent, and I'll be requesting Anna again. I also enjoyed the mineral springs treatment. My husband's massage was one of the best he's ever had.

Overall, we had an excellent stay and would return..the hospitality "glitches" were unexpected and, hopefully, will be resolved prior to a return visit.

  • Stayed December 2012, travelled as a couple
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
3 Thank CarynS
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
OmniMgr, Manager at Omni Bedford Springs Resort, responded to this review, 29 January 2013
It was a pleasure for us to read your review including your suggestions for ways that we could enhance the experience for our customer's. As evidenced by many of our reviews, we have consistently good feedback regarding the service and we apologize that this was not the case with your stay. We truly hope that the future will bring us an opportunity to provide you with an experience more in character with what our guests have come to expect and deserve at our resort!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
North Bethesda, Maryland
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 18 January 2013

My wife and I thoroughly enjoyed our stay. The swimming pool is remarkable -- you feel like a sheik as you paddle in it. To take advantage of this marvel, you should probably go on weekdays not week ends and as off-season as possible. There is nothing like swimming in a huge heated pool while looking at the snow outside.

  • Stayed January 2013, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Mark S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
OmniMgr, Manager at Omni Bedford Springs Resort, responded to this review, 29 January 2013
We are pleased to read that you enjoyed your time at the Omni Bedford Springs, especially in our indoor pool. Thank you for writing a review and we hope to have you back again soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Cold Spring Harbor, New York
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 14 January 2013

This resort was more delightful than i could have imagined. My husband surpirised me with a quick two day get away and it couldn't have been a more enjoyable experience. Our room was immaculate ans felt brand new! The walk out balcony was a nice feature and we spent hours walking around the hotel reading and looking at all the historical displays. Travelling from new york was a bit of a long ride but it was worth it! The indoor pool was super especially since its mid winter. One critique i have is that the menus in the restaurants are a bit limited and for the finer palate and not all are open on sun eve. I tend to veer away from lamb, duck etc. There are NO offsite restaurants that are close by and you really dont want t leave the beautiful hotel but we didnt love the food. I would love to come back and will plan a trip soon. . The staff was more than accommodating and polite.

Room Tip: Ask if there is a room with a resort view and balcony available. The insides are ALL amazing and sp...
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  • Stayed January 2013, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Barbara C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
OmniMgr, Manager at Omni Bedford Springs Resort, responded to this review, 29 January 2013
Thank you for your generous recommendation of the Omni Bedford Springs on TripAdvisor. We are glad you plan to return. When you do, please let us know if there is something we can prepare for you more to your liking. Our chef is happy to work with you to prepare a meal you will enjoy.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Omni Bedford Springs Resort

Property: Omni Bedford Springs Resort
Address: 2138 Business Route 220, Bedford, PA 15522-2026
Phone Number:
Region: United States > Pennsylvania > Bedford
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Business Hotel in Bedford
#1 Family Hotel in Bedford
#1 Romantic Hotel in Bedford
Price Range (Based on Average Rates): ££
Hotel Class:4.5 star — Omni Bedford Springs Resort 4.5*
Number of rooms: 216
Official Description (provided by the hotel):
Conveniently located within a two hour drive of Washington, DC and Pittsburgh, PA the Omni Bedford Springs is the ideal destination for rejuvenation. The resort recently completed a $120 million restoration and features 216 elegantly appointed guest rooms and suites. This historic resort boasts the number one golf course in Pennsylvania, the 30,000 square foot Springs Eternal Spa, 20,000 square feet of flexible meeting space, 5 restaurants, two pools, 25 miles of hiking trails and a variety of other on-site activities. ... more   less 
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Also Known As:
Omni Bedford Springs Hotel Bedford
Bedford Springs Resort

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