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“Pleasantly surprised”

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Quality Inn Bedford
Ranked #2 of 10 Hotels in Bedford
Certificate of Excellence
Reviewed 11 June 2014

I thought I saw a past notice from the management that said the lobby rennovation was complete but not so. Regardless, the rooms are clean and comfortable and the WiFi is great. This is an old style hotel. You get to park right outside of your room, so no luggage carts or elevators needed. The ice machine works. Never checked laundry facilities so can't vouch for them. The TV looks like something from a few years ago but it works fine. Front desk staff was great. Beds are OK but not up to Quality Inns that we have been visiting for the last month.
Would definitely stay again.

Stayed: June 2014, travelled with family
1  Thank Gary-Cherri W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
QualityInn001, General Manager at Quality Inn Bedford, responded to this reviewResponded 16 June 2014

Thank you for taking the time to respond to our survey.
Our renovations have definitely taken longer than originally planned. We are anxious to complete the renovations, so that our guests will be able to take advantage of the additional space for the breakfast area. It's nice to hear that you liked the convenience of parking next to your room.
Please visit us again when passing through the area!
Vee Hagen
GM

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348 - 354 of 438 reviews

Reviewed 11 May 2014

I got three rooms here in May 2014 to hang for a weekend for my parents 50th wedding anniversary. The hotel is currently undergoing a remodel. The lobby was under construction so they gave us $5.00 vouchers for Subway across the street in lieu of the continental breakfast. We made out good with that because Subway has a great breakfast and they had seating area - it's part of a convenience store.

The rooms have to be done yet BUT the the bedding (king) was very comfy and fresh smelling. You get four pillows which were fresh smelling and nice too. Carpet had a few stains, but replacement is planned. The rooms are very large for a hotel at his level. The HVAC is the built-in type with a wall thermostat and worked great. I hate units mounted on the front wall under a window, so you are good here. We had rooms to the rear and they were very quiet overnight with no road noise. The bathroom is outdated and needs updated, but they are to be in the process of that so I didn't get too excited. The room had a flat screen TV of appropriate size. The rooms need refrigerators though, I had to drag a cooler in for food and drinks . . . that's a pain and unnecessary. Hopefully that is planned in the remodel.

We opted to pass on the attached Mexican restaurant because the hall from the hotel to the restaurant had beer bottles in it and a bicycle. The rear of the place had staff hanging out back and beer cans laying around near the building. My gut tells me the Mexican restaurant will be short lived and Quality Hotels will get something more appropriate in there eventually.

I would stay here again as long as there is no price increase. The staff was very nice at both check in and check out. Plus they responded to turn off an alarm clock in the middle of the night that some idiot left on in an adjacent room when they checked out. I think they are on the right track to keep business.

Room Tip: Back side.
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  • Stayed: May 2014, travelled with family
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1  Thank ZeekfromDillsburg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
QualityInn001, General Manager at Quality Inn Bedford, responded to this reviewResponded 14 May 2014

Dear Zeek,
Thank you for taking the time to write a review of your stay at our property. These reviews are shared with our staff and owners to help us give our guests the amenities and services that are important to them.
As you stated in your review, we are well on our way with major renovations. We are all very excited with the planned changes. Some of our rooms are receiving enhanced sizes of 42" LED televisions in the rooms. We are also slated for the micro/refrigerators in the rooms. We presently have in about 1/6 of our rooms with micro/refrigerators.
We are anxious to complete the breakfast area and bring the breakfast service back on the property. This will also be a great amenity to our guests. Waffles, eggs, and a selection of other breakfast items to start your day!
I hope that you will again stay with us and give us the opportunity to share the new surroundings once they have been completed. Thank you for staying with us during your travels.
Vee Hagen

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Reviewed 10 May 2014

This is a perfect example of a 'mom and pop' motel that has been taken care of. I believe the place is owned by true 'locals' The rooms are the cleanest you will ever stay in.Our room, 127, was a great value for the amenities and size. This is my second time here. The place has not been updated in a while, but honestly everything looks to be in such great condition that it will be very hard to take it negatively, especially given the 68 dollar advanced purchase price I got here. the rooms are very spacious. I loved our parking convenience and the fact of being behind the main building was very quiet. The staff that I have spoken to so far either on the phone or checking in are very down to earth, not fake or have an attitude. The exterior is also in great shape. The pool that was recently renovated is going to be awesome in the Summer. I am excited to come back in a few months to see how renovations are when we come through the area again.

Room Tip: rooms in the back are peaceful
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  • Stayed: May 2014, travelled as a couple
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Thank gburn07
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
QualityInn001, General Manager at Quality Inn Bedford, responded to this reviewResponded 15 May 2014

Thank you for your time taken to answer our on-line survey.

We appreciate your comments, and are happy that you were satisfied with your accommodations. We are very excited with our renovation process and would enjoy seeing you here again. The advance reservation rate is a great value for anyone who plans in advance for their travels. As you said, it gives our guests an excellent rate.

Hope to see you again soon!

Vee Hagen
GM

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Reviewed 28 April 2014

Had the most pleasant trip, the staff was incredibly helpful and the Manager Vee Hagen was so kind and welcoming. The outdoor pool is gorgeous. Definitely will stay here again. I have 2 small children and there was a large grassy area's for them to play and a resturant attached, traveled alone and felt extremely safe. The staff was very friendly.

  • Stayed: April 2014, travelled with family
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Thank Forlinafour
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
QualityInn001, General Manager at Quality Inn Bedford, responded to this reviewResponded 29 April 2014

Dear Forlinafour,
Thank you for taking the time to comment on your stay at the Quality Inn, Bedford. Your kind comments are very appreciated. It's always good to hear our guests say that their stay was enjoyable. I personally appreciated your mentioning my name.
Our renovation is in progress and hope that it is complete if you visit us again. We look forward to providing you with future accommodations when traveling through the area.
Cordially,
Vee Hagen

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Reviewed 16 April 2014

This was a great nice hotel right off the Turnpike. Very friendly staff and all my questions were answered. The breakfast was at Subway across the street but I was told construction was about to begin on the hotel lobby and they would have their own hot breakfast area very soon. I will definitely stay here again. The pool area also looks very nice for a summer stay.

  • Stayed: April 2014, travelled as a couple
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Thank Tiger523
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
QualityInn001, General Manager at Quality Inn Bedford, responded to this reviewResponded 18 April 2014

Thank you for writing a review to Tripadvisor. I really appreciate your comments and ratings.
It's great that you noticed our pool area, we just completed new fencing, decking, and a beautiful gazebo. Yes, the next renovation project is the lobby and breakfast area. Work was actually started today with moving wiring and phone connections for a temporary front desk area. We would love to have you back once completed to stay with us again.
Cordially,
Vee Hagen

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Reviewed 4 April 2014

I stayed here last night and found it to be a nice hotel. It was an easy on-off the the highway stay. There were plenty of places to eat nearby. Breakfast was interesting. They gave you a voucher to use across the street at Subway. I got a sub that I saved for lunch, and got breakfast at Mciky Dees.

  • Stayed: April 2014, travelled on business
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2  Thank edbishop55
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
QualityInn001, General Manager at Quality Inn Bedford, responded to this reviewResponded 7 April 2014

Thank you for taking the time to review our hotel after your stay. It is always great to hear guest feedback. We share these comments with all our staff so that we may improve on our guest service.
We're happy you stayed with us and hope you will stay again when passing through the area.
Sincerely,
Vee Hagen

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Reviewed 13 February 2014

This place was a pleasant surprise. We were taken aback by the large size of the room. The decor was dated and a bit drab, but large scale remodeling is set to begin soon. Our room was clean and quiet, although a bit chilly, and the amenities were plentiful, especially given the low rate we paid. The staff was friendly and seemed serious about pleasing the customer. One minor complaint: the aspect ratio on our TV screen kept shifting automatically. If you like Mexican food as we do, check out the attached restaurant, Salsa's Mexican Grill. We had a delicious dinner there, better than at most Mexican places in our home town of Cleveland, Ohio. Excellent salsa and guacamole. Due to our good experience here, we will check out other Choice Hotels properties.

  • Stayed: February 2014, travelled as a couple
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Thank jhohnj
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
QualityInn001, General Manager at Quality Inn Bedford, responded to this reviewResponded 17 February 2014

Dear jhohnj,
I have received your comments concerning your stay here at the Qualtiy Inn. Thank you for taking the time to review your accommodations. We are very excited to be moving into renovations here on the property. Progress is small steps at a time. Our pool area was completed this winter and the next step is interior lobby, breakfast area, and rooms. We hope to see you again in the near future. Vee, GM

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Additional Information about Quality Inn Bedford

Address: 4407 Business 220, Bedford, PA 15522-7762
Phone Number:
Region: United States > Pennsylvania > Bedford
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Family Hotel in Bedford
#3 Romantic Hotel in Bedford
#3 Business Hotel in Bedford
Price Range: £66 - £124 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Quality Inn Bedford 2.5*
Number of rooms: 65
Reservation Options:
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Also Known As:
Bedford Quality Inn

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