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Holiday Inn Express Hotel & Suites Belle Vernon
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Reviews (88)
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All reviewsfront deskthree roomsoff the highwayvery nice hotelfuneralpillowsroomyodorpittsburgh
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Reviewed 9 April 2014

Nice people at the front desk; helpful. Will stay here again. Snow removal was an issue, but they had just gotten pounded with over 12", so... ffffffiiiiiilllllllllllleeeeeerrrrrr filler filler filler

  • Stayed: January 2014, travelled with family
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Thank Japercaper
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BVHotelStaff, Manager at Holiday Inn Express Hotel & Suites Belle Vernon, responded to this reviewResponded 10 April 2014

Dear Japercaper,
Thank you for taking your time to write us a review about your stay here at the Holiday Inn Express & Suites in Belle Vernon, PA. I'm sorry that you had to experience the snow here in Pennsylvania. This past winter seemed to be relentless for everyone everywhere. Again, thank you for staying with us and we look forward to your next visit with us.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 17 January 2014 via mobile

We were in town for a Ice Hockey tournament at the Rostraver Ice Garden. We were only a short drive from the rink & this was the nicest hotel in the area by far. It is a newer hotel with clean rooms & a great free breakfast. Our kids loved the swimming pool even though it was Freezing (don't be fooled the room feels like a sauna but the pool is freezing). Some shopping & quite a few restaurants near by. Friendly staff. We would Definately stay here again.

  • Stayed: December 2013
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Thank Rebecca7676
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 30 December 2013 via mobile

Our overnight stay at the Belle Vernon Holiday Inn Express was enjoyable. It is located in a quiet location within a few blocks of restaurants and gas stations. Friendly staff. A good breakfast in a well laid out breakfast area that was well maintained. Good for families. Pool and exercise room. Would stay there again

  • Stayed: December 2013
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Thank Deeof3kgk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 13 December 2013

Stayed at this location last weekend and found it to be quite nice. It is a newer facility and therefore all of the amenities are fairly new and clean. The staf was nice and the location was perfect for what we needed to do. It's nice to see some decent options for visiting in Belle Vernon, Monessen and Chaleroi.

  • Stayed: December 2013, travelled solo
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Thank ChicagoChris510
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 12 December 2013

Unfortunately we booked this room due to an emergency situation, so there wasn't a lot of pre-planning. When we walked in the clerk had a smidgen of attitude, but that quickly faded away after speaking to her for a few minutes. The artificial fireplace was going and the little Christmas tree was set up close to the entry. The chandeliers were very beautiful, there are about 20 of them in total from the front lobby to the dining room.
If you are looking for hospitality, this is not the place for you. We have needed a few things here and there (extra pillow that was missing, blankets for the pullout sofa sleeper, change for the washer and dryer; ect.) and each time we approached the desk the phone would ring, and that call would take precedence over our needs, and they were usually equal or comparable to the very questions we had to ask.
The pool is frigid cold, and we have traveled a lot in the cold months, so we know this isn't normal given snowy weather for an indoor pool. I requested that they turn up the room and pool temperature, as it was not suitable to swim. I was quickly told by the clerk "you are not the first one to mention this, actually we get that a lot. I will ask my manager, but she isn't going to budge, she never does." I left and came back later when it was just the manager working and I asked her myself if it would be possible to turn up the heat, and then I got this story about how by law it can't be higher than 83 degrees, and I would have believed that it was 83 degrees had I not actually had a thermometer myself, and I informed her that they need to reevaluate the temps, because they were off. She really didn't want to hear any of that, and for her the conversation was over.
I have to say our room (2 queens, and a queen pull out sofa sleeper, was quite spacious, however the TV was oddly placed so that not all beds could enjoy it. There is a fridge, microwave, sink and coffee maker, and they do leave the tea, coffee and hot water on downstairs constantly. Also they leave the yogurt available 24/7 as well.
The continental breakfast is great! There are different options of meat (sausage or bacon) each day, and biscuits and gravy. The also have Danishes, hot cinnamon rolls, cereal, and bagels. The best thing that they have to offer is this cool pancake machine. You just press the button and wait 30 seconds and 2 hot fresh pancakes roll out.
They also offer a free newspaper as well. I would come here again, but not for vacation purposes, just for the purposes that we came this time, a family emergency. We stayed a total of three nights. This place was really overpriced for what you get out of it, I have stayed at nicer places for less.

Room Tip: The elevator can be scary, if this is a phobia or issue for you, get a room on the first floor! Also if you have 5 or more get the rooms with double queen beds and a pull out sofa sleeper, they are double the size of the rooms that just have 2 queen beds.
  • Stayed: December 2013, travelled with family
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1  Thank sassypants777
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BVHotelStaff, Manager at Holiday Inn Express Hotel & Suites Belle Vernon, responded to this reviewResponded 19 December 2013

Thank you for writing us a review. We strive to accommodate all of our guests and their needs and we're disappointed that we did not meet your expectations. I am sorry you were not satisfied with the service you received from our staff. While we understand that your stay was not 100% satisfactory, we hope that you would give us another chance to make your stay as best as it can be.

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