I reserved two rooms with my AMEX card. When we checked in on 10/18/2013, we gave the desk person a card to pay for the second room. The desk person charged the card for both rooms. He said if he charged it back, the funds would not be available until 3-5 business days. We were scheduled to be in Philadelphia until Monday and we needed access to our money. I agreed to leave the charges on the card and I would reimburse him.
The hotel charged the card double for each room. Instead of $621.24, they charged $1242.48. Please rectify these charges asap.
- Official Description (provided by the hotel):
- Cash is accepted as a form of payment for those guests paying by a weekly or monthly rate. A valid credit card must be kept on file for incidentals. Cash is not accepted as a method of payment for guests paying the daily rate. ... more less
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- Also Known As:
- Extended Stay Bensalem
- Bensalem Extended Stay