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Sleep Inn & Suites
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Reviews (224)
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All reviewsbagelssesame placeparx casinoroom was cleanfront desk staffvisiting philadelphiafirst floorstreet roadstaff was friendlyfree breakfastwould stay againmicrowaveshawnphillyrateswawaclerk
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Reviewed 21 October 2012

We have been coming to the Bensalem/Philadelphia area for 14yrs for our annual Girl's Weekend/Shopping Trip but this is our first time at the Sleep Inn.....and we will be back!! Juan, in particular, was wonderful! He greeted us with a smile, was helpful printing out directions for us to the outlet malls, and even helped us check in for flights upon departure! ALL the staff was friendly and very helpful!! The room was clean, the beds were comfortable and we loved all the pillows on the beds!! The continental breakfast was great too and a wonderful way to start our day! Thanks for everything! We'll see you again next year!!

  • Stayed: October 2012, travelled with friends
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Thank Debra R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Carla B, Director of Sales at Sleep Inn & Suites, responded to this reviewResponded 23 October 2012

Thank you so much for taking the time to review our property!! We are delighted to hear you had wonderful experience with us because that is our goal! Our staff is trained to provide the best service and offer anything needed to make your stay as enjoyable and carefree as possible. A good nights sleep and a delicious breakfast are always a good way to start the day! Thank you for staying with us and we look forward to your return!

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Reviewed 11 October 2012

Very accommodating, helpful. Rooms need to be checked...our first room had bulbs burned out. We changed rooms so that we faced the back instead of the busy road. Second room had 3 burned-out bulbs. Got new bulbs at the desk and changed them ourselves. Pretty clean, some staining on the carpet. Comfortable bed. Breakfast at 6:30 wasn't quite ready, which is no big deal - unless you're on a schedule. Biggest problem was other guests...banging doors at 4:30am and singing?? Perhaps check-in process should include some hotel etiquette tips. But that's not specific to this hotel.

  • Stayed: October 2012, travelled with family
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1  Thank PerfectThyming
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Carla B, Director of Sales at Sleep Inn & Suites, responded to this reviewResponded 16 October 2012

Thank you for taking the time to give us a review. When issues are brought up by guest we strive to remedy the situation immediately. I apologize for the issue with the light bulbs. This has been addressed. It is always helpful to hear what people think from all different prospectives. As for the noise from other guests, we try to keep it a minimum and do advise them if they are being too loud. In the future, a quick call to the front desk would help make us aware of specific events. We do appreciate your feedback and hope that if you come back to stay with us you enjoy a more peaceful evening. I am happy to hear that for the most part you had a good stay. We look forward to seeing you again if you are in the area! Thank you again.

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Reviewed 24 September 2012

Check in was prompt and staff was helpful with restaurants in the area (Michael's nearby was a good diner). Our king room was clean and comfortable. Breakfast was typical. Location was convenient to turnpike, parx, and may restaurants.

  • Stayed: September 2012, travelled as a couple
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3  Thank traveler0001966
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Carla B, Director of Sales at Sleep Inn & Suites, responded to this reviewResponded 26 September 2012

Thank you for taking the time to review our property. We appreciate your feedback and are happy to hear you enjoyed your stay. We always try to be a great resource for guests from out of town and keep ourselves informed of all local attractions so we can provide you with any info you may need. I hope you enjoyed our breakfast, especially the fresh made waffles. We try to provide a variety.We look forward to seeing you again if you are back in the area. Thank you again.

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Reviewed 24 September 2012

Just a weekend overnight but found this motel to be pleasant, quiet and a good value. Clean and comfortable. Convenient location to shopping and restaurants. Not far from the Pennsylvania Turnpike and Route 1.

  • Stayed: September 2012, travelled with family
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1  Thank ADKphotobug
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Carla B, Director of Sales at Sleep Inn & Suites, responded to this reviewResponded 26 September 2012

Thank you for taking the time to review our property. We are glad to hear you enjoyed your stay. We pride ourselves on the comfort of our facility and location. These were factors when we built the property. We are always happy to get feedback from our guest. We look forward to seeing you again if you are in the area. Thank you again.

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Reviewed 11 August 2012

Four years ago, i planned a trip to Sesame Place and came here to TripAdvisor to find a hotel. There were hotels very close, but I wasn't getting a very good vibe from the reviews (lame breakfasts, overrun with screaming kids, sticky floors, etc.). After coming across the Sleep Inn, I decided to give it a try. Since then, I've returned to Sesame Place two more times and stayed at Sleep Inn for all three. Four years ago I remember the place seeming nearly new. I have always found the rooms to be clean, the staff to be polite, and the price to be reasonable. They have good TVs, WiFi, and a decent sized mini-fridge (a must when traveling with young children). I have always been impressed with their included continental breakfast. There is ample seating, plenty of options (waffles, pancakes, various cereals, bagels, danishes, hard boiled eggs, fruit, and a few choices of juices), and best of all it's continually restocked so you don't have to get there in the first 15 minutes to get something to eat. There isn't a shuttle to Sesame Place (as with some of the closer hotels), but it's only 10 minutes away. The only downside to this is the $15 parking at Sesame Place which you could potentially avoid. It's very close to a lot of restaurants and stores which makes it convenient when running out for something quick (another blessing with kids). This year we purchased subs sandwiches at Subway just down the street to bring with us for lunch at Sesame Place. After a long day at the park, we like to stop at Applebees down the street also (kids menu + a cold beverage for the parents). This year I did notice a few things that seemed to be getting a little worn. The carpets, although clean and vacuumed, had some discolorations and were just looking like they were generally near the end of their life cycle. The desk chair in our room was also showing its age. I'm sure they would have replaced it if asked, but I wasn't using it anyway. We had a plugged toilet at one point, and someone came to take care of it within five minutes. This year we also made a couple trips into Philly and found the commute to be very reasonable.
When I was checking out, the front desk man asked if i had enjoyed my stay. I replied that we had stayed there several times and found it to be very nice. He then said that the next time we come, it will be renovated (new carpet, beds, updated furnishings as well as the front desk and breakfast area). All in all, I'd definitely recommend the place and wouldn't hesitate to return. It's not the Hilton with a restaurant, pool, and room service, but it has been the right mix of value, amenities, and convenience that i look for.

Room Tip: Reserve with your AAA membership if you have one.
  • Stayed: August 2012, travelled with family
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4  Thank P_Diddy_007
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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