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“Nice getaway”

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Inn of the Dove - Bensalem
Ranked #2 of 10 Hotels in Bensalem
Certificate of Excellence
Reviewed 31 August 2014

We booked the room here to celebrate my husbands birthday. It was nice and very quiet but I thought the room was bit out dated but was spacious. The bed was just the right size (King). The complimentary champagne was a nice touch but the room had a strong cigarette smell. I had thought that that this Inn was smoke free but I guess hard to enforce. I would return again for a close to home quiet getaway.

  • Stayed: August 2014, travelled as a couple
    • Location
    • Cleanliness
    • Service
1  Thank Melissa L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
innofthedove, Manager at Inn of the Dove - Bensalem, responded to this reviewResponded 5 October 2014

First of all! we would like to thank you for taking your time for truly expressing your memorable stay with us.We sincerely appreciated and shall maintained our highest levels towards guests satisfaction.

With regards to your cigarette smell? The Inn of the Dove Bensalem PA is a non-smoking property and if you have noticed there is non-smoking sign inside the room; The next time we would appreciate if you kindly report this to Front Desk we shall accordingly handle it.

Once again!
Thanks for your feedback and we look forward to welcome you back at Inn of the Dove Bensalem PA

With best regards
Manager
Inn of the Dove Bensalem PA

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290 - 296 of 609 reviews

Reviewed 31 August 2014

I can't say enough good things about this place! My husband and I have stayed there twice so far. Once in the jungle suite, and once in the deluxe suite. Both are fantastic! We are booking there again in September for our 2 year anniversary, in the honeymoon suite. We especially enjoyed staying there during the winter, when they have the fireplaces active! They always, though, have the mini fridge in the room stocked with refreshments, supply sweets like cookies and chocolate, and offer scented luxuries and champagne. The rooms are always spotless, the beds are super comfy, the shower area is incredibly spacious with 2 shower heads, the Jacuzzi is of course amazing, and the staff are very friendly and accommodating. We very much look forward to staying in the pool suite one day! There is also plenty to do in the area. Plenty of amazing restaurants and a casino as well. This place is the perfect spot to book at, especially if you're celebrating anything as a couple! Let's put it this way... in July, my husband and I had a condo in Wildwood, NJ booked. We got there, and it was the most disgusting thing we'd ever seen! Instantly, we both agreed to cut the beach trip short, take the money loss for the second night, and booked our next night here at Inn of the Dove in Bensalem to salvage our vacation! Thank you for creating such an amazing experience! See you again in a few weeks!

Room Tip: Any room is a great choice! Each are your very own suite! It all depends on your taste in theme!
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  • Stayed: July 2014, travelled as a couple
    • Value
    • Rooms
    • Service
1  Thank LMSchulze89
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 24 August 2014

By far one of the best places me and my wife have ever stayed. Great room and worth every penny. Will definitely be staying in a different suite, the next time we come just to see how amazing all the rooms are. I think breakfast should be open until a little later but other than that everything was perfect and the jacuzzi plus the Peach Moscato was a perfect touch of perfection. Thank you

  • Stayed: August 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
1  Thank AbbeySepulveda
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 21 August 2014 via mobile

During my husband and I One year Anniversary; we wanted to stay close to home but still have a great experience. On short notice we decided to phone several hotels and to no availability or room amenities that sucked; we were not getting anywhere. Our luck changed when a family member told us of their experience at Inn of the Dove. Great phone customer service, and we were ecstatic to find a room was available with a jacuzzi AND a personal heated pool. The room was clean, big, more than enough towel, a big double head shower w/separate bathroom area. There was a late check out which was great. We only stayed there for one night and the experience couldn't have been more pleasant. We will definitely return and next time try the Inns room extras. Loved our stay, thanks.

Stayed: April 2014, travelled as a couple
2  Thank Davenna F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 16 August 2014

My husband and I were expecting a romantic overnight. Signs driving there boast $99 mid-day special. Then, the cashier asked CASH or credit. It just opened our eyes to what type of place this is. We went ahead and lit our candles, had some wine and then jacuzzi time...since we don't have one at home and we were so looking forward . Our jacuzzi did not work, after 3 calls to the front desk they asked if we wanted to move. It was a torrential downpour evening that even the dish tv would not work. Staff said satellite There was no way we were packing up and going out in that and we had already settled in...including in the tub that was not working. Jacuzzi instrx from staff did not help. Overnight the A/C stopped working and the air was stagnant. The smell of smoke was very present. I had to wash everything we took and shower when I got home. The lighting was strange. You could have lights on or off. Dim lights were only in the Bathroom and shower which need to be bleached. I am not sure if the smoke was leftover from the wood fireplace ordors in the room or people smoking but it was disgusting. We were told the jacuzzi was brand new and that there is no reason it should not have been non working. Staff was going to call us as to why it wasn't or what we were doing wrong. To date no call. We will not go back.

Stayed: August 2014, travelled as a couple
4  Thank AdventureQueen55
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
innofthedove, Manager at Inn of the Dove - Bensalem, responded to this reviewResponded 19 August 2014

Dear Guests

First of all we would like to thank you for your review on tripadvisor. It will be our great pleasure to carefully read your review and we are delighted to answer your concerns which as follows:

1. Our advertisement? We do have have certain marketing campaign on-going for travelers passing by state to state and our location is near by Turn-Pike so yes we do offer day rates for our guests to take advantage of day rates during their long journey which is mainly used during weekdays and rooms are subject to availability.

2. Cashier asked Cash or Credit card? With due respect if you are staying in any hotel certainly the Front Desk would like to confirm the method of payment of your room billing settlement; to ensure that all details of your stay are correctly taken care which is normal to clarify billing instructions of the room staying in the hotel.

3. Jacuzzi did not work? Yes it was a concern during your stay and since you already informed Front Desk to check on it and they did tried to give appropriate guidance or instructions that how to operate it? despite did not work? and the Front Desk did offered you for room change in order to ensure that your stay will be comfortable. more ever it seems you did not feel like it to change your room. Jacuzzi's are running on special mechanism and with special functions and machinery and machinery can be defected with various reasons; so the Front Desk had given you the option to change the room which was beneficial to look after your entertainment.

4. Dish TV did not work? We actually requires more details of your stay in order to justify that if the TV channels were not working on that day? moreover there was a storm warnings and heavy rains during this month which could have been the cause for that reason? but we would highly appreciate to know more about your stay details so we will be able to justify this concern.

Other concerns such as : Smoking smell, no body calls you etc? as this review on tripadvisor will not shows us your exact stay details so we will be not be able to find out properly to clear out your stay other concerns; it would be great if you kindly let us know so we will be happy to clarify.

We Inn of the Dove Bensalem PA, always welcome you and your companion and it will be great if you kindly let us know your stay details and we will be delighted to anticipate and further clarify.

Inn of the Dove Bensalem PA will always be at your service and we thanks tripadvisor to bring such concerns to us.

Once again....

We thank you for staying with us and we will be happy to hear from you in order to ensure that your concerns are taken care with your stay details.

With best regards

Manager
Inn of the Dove Bensalem PA

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Reviewed 14 August 2014

Stayed here back in March with my girlfriend in the Deluxe King Suite and we absolutely it. The mirrors on the ceiling over the bed were my girlfriend's favorite. I loved the shower room that came with dual showerheads one on each. The room was very clean and well kept up. The staff was very friendly and welcoming. Will be staying again real soon.

Room Tip: Deluxe King Suite or Pool Suite
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  • Stayed: March 2014, travelled as a couple
    • Location
    • Cleanliness
    • Service
Thank Lucas R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 30 July 2014

Had a very good time it was very clean great people working their and very helpful ,,,,,cant wait to go back,good price too. And the property was vary clean in and out you can park right out side your room .LOVE THAT PLACE DID NOT WENT TO GO BACK HOME.********

Room Tip: when looking for it keep your eyes sharp look for( hooters) it will help you find inn of the dove it...
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  • Stayed: July 2014, travelled as a couple
    • Value
    • Cleanliness
    • Service
1  Thank RODNEY L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Inn of the Dove - Bensalem

Address: 3901 Old Street Rd, Bensalem, PA 19020-1573
Phone Number:
Region: United States > Pennsylvania > Bucks County > Bensalem
Amenities:
Free Parking Suites Swimming Pool
Hotel Style:
Ranked #2 of 10 Hotels in Bensalem
Price Range: £106 - £219 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Inn of the Dove - Bensalem 2*
Number of rooms: 40
Official Description (provided by the hotel):
Our Bensalem, Pennsylvania, hotel is the perfect location for weekend family getaways and for people traveling on business. ... more   less 
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Also Known As:
Inn Of The Dove - Bensalem Hotel Bensalem
Hotel Of The Dove Bensalem

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