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Holiday Inn Express and Suites - Bradford
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Reviews (137)
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Reviewed 10 May 2014

Very friendly staff, room was nice but configured weird (1 bed was fight up against A/C unit giving no room to walk on one side of bed), bed was too hard for my liking, and Hotel sits next to train tracks where train came through at around mid-night.

Room Tip: Get a room away from train tracks.
  • Stayed: May 2014, travelled with family
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1  Thank MikeandG
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IHGCare, Guest Relations Manager at Holiday Inn Express and Suites - Bradford, responded to this reviewResponded 25 May 2014

Dear MikeandG,

Thank you for your stay and leaving us feedback. I am glad you liked our friendly staff service. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. I’m sorry you were not fully satisfied with the sleeping accommodations received. We hope that you give us a chance in the future to show you how great our hotel is.

If there is anything we can do to make your next stay more comfortable, please do not hesitate to ask the Manager on Duty.

Sincerely,

Jaime W
Case Manager
IHGCare

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 10 May 2014

Wanted to personally thank your front desk staff. We were travelling from Canada last week and realized we have forgotten a bag back home. Since it contained my fiancée's prescriptions (diabetic etc.) we tried to call friends travelling later the same day. Our cell phones didn't work in the US and there are no pay phones anywhere we stopped at this hotel. We were heading for this chains hotel further south and ran in to ask for their help. Dianne was on the front desk and realized our predicament with 5 minutes to spare she made two calls to Canada and we are in her debt. Please give her ours thanks she was literally a life saver and we wanted you to know you have a wonderful employee. Valerie & Drew

Stayed: May 2014, travelled as a couple
1  Thank SunseekersToronto
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Amanda W, Night Audit at Holiday Inn Express and Suites - Bradford, responded to this reviewResponded 11 May 2014

Thank you for sharing this with us and we will be sure to pass the message on! We pride ourselves on our excellent customer service and we are glad that you got to experience! If you are ever in the area please think about staying with us!

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Reviewed 12 April 2014 via mobile

We only stayed here for one night. Great location, nice parking area, clean and comfortable hotel and room. Our bed was very comfortable, the room was spotless and the bathroom was modern and spacious. Our room had a microwave and fridge, a single pull-out sofabed, a desk and chair and a large flat screen TV. They offer free breakfast. It was like all other Holiday Inn free breakfast bars, but the breakfast room was clean, well-staffed and the food was warm and good. Hotel staff personable and welcoming.

Stayed: April 2014, travelled with family
2  Thank dbae27
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Amanda W, Social Listening Champion at Holiday Inn Express and Suites - Bradford, responded to this reviewResponded 15 April 2014

We are very happy that you enjoyed your stay to the fullest! We pride ourselves on our excellent customer service! We hope that you decide to come and stay with us again and that we can make your next stay just as enjoyable.

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Reviewed 16 February 2014

My husband and I enjoyed our recent stay at Holiday Inn Express and Suites in Bradford. Our room was clean, comfortable, and spacious. The complimentary Bath and Body Works products in the bathroom were a nice treat, and likewise regarding the complimentary breakfast. We won't hesitate to stay here again if we happen to be in town.

  • Stayed: February 2014, travelled as a couple
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2  Thank KPsRECs
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 15 December 2013

Stayed for an evening at the Holiday Inn Express in Bradford because of job in the area. The hotel is very new and modern.

Service was friendly and there was cookies and coffee available on arrival.

The room was huge, and had a king bed with many pillows. The room also featured flat screen TV, microwave, refrigerator, a desk area as well as a chair with a lap desk. The wireless and wired internet were fast and efficient.

The bathroom was large and the shower had great pressure. Hot water was good and there were plenty of towels.

My room was on the side of the hotel with train tracks, so I did hear a train rather loudly in the early morning. So that's something to keep in mind.

Workout area was a little bit of a letdown, just an elliptical a treadmill and some dumbbells.

Breakfast was crazy good, with eggs, meat, breads, cereals, cinnamon rolls, pancakes, danishes and fruit. I could have sat and grazed on breakfast all morning.

I would most definately stay again.

Room Tip: If you sleep light, ask for a room facing the city, rather than the train tracks.
  • Stayed: October 2013, travelled on business
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1  Thank BergholzTimelord
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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