Beautiful hotel. The pictures do not do it justice. Whish I would have taken some when I was out there. Beautiful renovations!!! From the lobby to the breakfast area to the hallways to the rooms all beautiful. I had notated on my reservation that I wanted an early check in come to find out that I wouldn't be in early, so out of courtesy I called to let them know, I also asked if possible could someone put some things together for me - ideas & suggestions for things to do & see in the area being as it was going to be my first time in Pennsylvania, the lady informed me that I could just ask the person at check in - ok? Upon arrival the woman who checked us in did not appear to be to thrilled to be there - she informed me of the breakfast hours for the next day only, when asked about the remaining days - she pointed to a sign that had the breakfast times & stated she doesn't know she doesn't work Sundays. Really??? Isn't it her job to know? At no time did she mention the pool location or hours as well as where were the laundry facilities. Good thing I had done my research ahead of time. There are no in room safes & their safety deposit boxes are the size of small pencil cases. Note the hotel will not store large valuable items such as laptops behind the desk, so please keep in mind when visiting should you have large valuables. I ended up taking mine with daily. Overall beautiful hotel, great breakfast selection, just their customer service needs some polishing. It would be nice if they answered their phone as well, I thought at one point they were closed before I came out since it took a long while for someone to answer when attempting to call ahead of time on different days & hours of the day. I would go back again.
- Official Description (provided by the hotel):
- Gold Award Winner hotel Comfort Inn & Suites Butler PA located on Route 8. We provide the hot complementary breakfast with eggs/sausage/waffles and much more, free internet, free parking. Our hotel is smoke free hotel. Our friendly staff is always waiting to greet you upon your arrival. ... more less
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- Also Known As:
- Comfort Hotel Butler
- Comfort Inn Butler
- Butler Comfort Inn