My friend and I stayed here 2 years ago and had a decent room at a fair price. It was enough for us to return this Saturday. Well, this experience was entirely different. AAA price same $70 plus tax. Registration with credit cards is done with the old manual slide machines (CC security concern for me). We checked in late at 11:45 PM. Checkout time is 11:00 AM. Asked for a late checkout of 11:30 AM. Was told if you arrive before midnight, they don't allow this. Only after I made a comment to my friend about not returning, they then offered the 30 minute extension which ultimately we didn't need. Upon arrival to our room, we found leftover food in the fridge. We assumed (our first mistake) that housekeeping must have just overlooked this. My friend placed it in the hall and I called the front desk to let them know. Was told it would sit there all night until the maid came in the morning. And it did sit there all night. To the hotel's credit they did offer us another room which we declined (our 2nd mistake) as we had already unpacked. The luggage stand was dirty which paled in comparison to the cleanliness of the bedspreads. My girlfriend stated when she tucked herself in that it spelled like body odor and threw it off of her immediately. Needless to say, I did not use mine. Lastly, the sheets had mascara and eyeliner marks on the sheets. My friend doesn't wear makeup so we knew that the sheets were not changed from prior visitors to the room. The TV, phone and electrical outlets are outdated.
The only positives: the towels were clean and fluffy, I had a hot shower and the bathroom tile was updated. The internet worked fine as well. Since cleanliness is our priority, we won't be back.
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