We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“OK for a quick stay”
Review of Comfort Suites

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 9 more sites!
Comfort Suites
Ranked #3 of 26 Hotels in Carlisle
Certificate of Excellence
Level 4 Contributor
45 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
“OK for a quick stay”
Reviewed 5 August 2014

Hotel was a little dated but clean. The staff was friendly, and the continental breakfast was free. The hotel was close to the Pennsylvania Turnpike with easy access. We didn't have reservations on a Friday evening, but we got a room without any problem.

Room Tip: Discounted rate coupons available in the hotel booklet found in any of the Pennsylvania Turnpike res...
See more room tips
  • Stayed July 2014, travelled with family
    • Value
    • Rooms
    • Service
Helpful?
Thank Torero reviewing
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rachel G, Front Office Manager at Comfort Suites, responded to this review, 6 August 2014
Thank you for your recent review of our property. We appreciate the feedback and are glad that everything was to your liking here.
When travelling back to the area, keep your eye out for exciting new changes here.
We look forward to seeing you again!
Thanks again for taking a few minutes to tell us about your stay.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review

318 reviews from our community

Traveller rating
    162
    100
    36
    15
    5
See reviews for
92
57
15
101
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (59)
Date | Rating
  • English first
  • French first
  • Any
English first
Richmond, Virginia
Level 2 Contributor
5 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 2 August 2014

This hotel is the embodiment of personal service. The room was comfortable and well appointed as you would expect from a hotel of this level. The service is what really sets it apart. Both Jill and Nathan at the front desk were friendly and pleasant with great advice for meals and drinks. When I go back to Carlisle, this is my preferred lodging choice!

  • Stayed July 2014, travelled with friends
    • Value
    • Location
    • Service
Helpful?
1 Thank JoseImenez
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rachel G, Front Office Manager at Comfort Suites, responded to this review, 3 August 2014
Thank you so much for your recent review. We were delighted to see that you have had an enjoyable stay. We take pride in providing each guest with excellent customer service; and happy to see that we did so with you.
If your travels should ever bring you back to the area, don't hesitate to call, we will be more than happy to make your next reservation for you!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Havertown, Pennsylvania
Level 4 Contributor
21 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 29 July 2014

We have been coming here for many years... and because of that eventually received a very favorable rate. But returning from a two-week trek out west we were unable to secure even a AAA rate a few days in advance. Not to worry. New front office manager Rachel contacted us to let us know our normal rate would be available. On arrival, one of our favorites from the original staff, Teresa, welcomed us with an upgrade to a jacuzzi suite. And then when we gathered for dinner - at one of Carlisle hidden gem restaurants - the sales manager, Courtney, bought our first round of drinks. Keep an eye for the incredible upgrades coming to this hotel. We miss Telesia... P.S. The internet...

Room Tip: Rooms toward front have better light. Higher floors quieter.
See more room tips
  • Stayed July 2014, travelled with family
    • Value
    • Rooms
    • Service
Helpful?
Thank Don R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rachel G, Front Office Manager at Comfort Suites, responded to this review, 30 July 2014
Thank you for your kind words regarding our staff. It was, as always, a pleasure having you here. Though the faces have changed, we hope to make your experience a memorable and enjoyable one every time you come. With you being our loyal guest we just want to say thank you again for the years of loyalty to our hotel that you continuously provide.
We look forward to your next return here at the Comfort Suites!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Pasadena, Maryland
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 28 July 2014

Friendly, pleasant, efficient staff; nicely appointed room; very convenient location with allowed parking in the adjacent parking garage; normal type of breakfast selections, but all hot and well-stocked. Suggestion - some kind of chocolate in the vending area (really, no chocolate! :-) )

  • Stayed July 2014, travelled as a couple
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank CathyR4213JE
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rachel G, Front Office Manager at Comfort Suites, responded to this review, 30 July 2014
Thank you for your recent review of our property. We are delighted to see that you enjoyed your recent stay here at our hotel. Upon future return, please stop by our small marketplace behind the front desk. There are tons of goodies for everyone to enjoy, including chocolates!!
Please join us here again during your next visit to Carlisle. We hope to see you soon!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level 5 Contributor
52 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 19 July 2014

This is a fair representation of the Comfort Suites brand. Friendly and helpful staff make the stay more enjoyable. The property is a little dated, showing some signs of wear. Main entrance is an alleyway leading to the parking garage, can create a bottleneck at the entrance. The location in downtown Carlisle means that numerous restaurants are within a block or two. Breakfast is typical for this tier of motel, won't impress your palette, but you don't need to leave hungry. Wifi was overloaded during my stay so there were times when a connection wasn't available. For Carlisle this is about as good as it gets. There is a full service restaurant and room service at this property, however, I did not try either.

  • Stayed July 2014, travelled on business
    • Value
    • Cleanliness
    • Service
Helpful?
2 Thank Tazmwl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rachel G, Front Office Manager at Comfort Suites, responded to this review, 21 July 2014
Thank you so much for your review of your recent stay. The information our guests provide are determining factors for many, and we value when guests take the time to tell us about their experiences here at the hotel.
We appreciate the feedback, as it helps us to better ourselves and helps us to provide a wonderful experience for our guests.
We are glad to see that your stay was pleasant and hope that if your travels bring you back to Carlisle that we can provide you with an even better and memorable experience on your next stay.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Salt Lake City, Utah
Level 5 Contributor
85 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 62 helpful votes
Reviewed 19 July 2014 via mobile

In terms of physical facilities and helpful staff, this hotel is fine. The grill is mediocre, serving standard fried entrees ala Sysco. The real problem here is thr internet connectivity. It is horrible - slow to no. And when I say slow i'm talking glacial. Snail's pace would be an improvement. Although convenient to downtown Carlisle, with so many other choices nearby that have better connectivity, there is no reason to stay here.

Stayed July 2014, travelled on business
Helpful?
3 Thank green_chile_warrior
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rachel G, Front Office Manager at Comfort Suites, responded to this review, 22 July 2014
Thank you for taking the time to tell us about your recent stay. We appreciate the feedback, and hope to use it to better ourselves for you and our other guests so that your experience can always be a positive one.
On behalf of our team, I would like to apologize for failing to meet your expectations. Your satisfaction is very important to us and we will be using the feedback you provided to make the improvements necessary to ensure a great stay for everyone.
Thank you again for your feedback, and I hope you will consider returning in the future, so that we can have another chance to provide you with excellent service.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
1 review
Reviewed 16 July 2014

We held a 50th Wedding event at the Comfort Suites in Carlise. The staff was exceptional; so helpful, friendly and truly went above and beyond to make it a perfect event. The night of the party the chef personally greeted me and went over my expectations for the night! Food was outstanding!

  • Stayed July 2014
    • Location
    • Cleanliness
Helpful?
Thank Dlmoul
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rachel G, Front Office Manager at Comfort Suites, responded to this review, 19 July 2014
Thank you for the very kind words. We will make sure to share what you have said with our staff. We were extremely happy to be a part of such a wonderful and eventful day; and to share this memory with you all. It was a pleasure having you here and hope that you will return in the future for many other joyous occasions.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Carlisle hotels
2.8 mi away
Comfort Inn
Comfort Inn
#2 of 26 in Carlisle
121 reviews
3.1 mi away
Hampton Inn Carlisle
Hampton Inn Carlisle
#1 of 26 in Carlisle
708 reviews
1.6 mi away
Days Inn Carlisle South
Days Inn Carlisle South
#5 of 26 in Carlisle
858 reviews
Show Prices
Show Prices
Show Prices
2.3 mi away
Country Inn & Suites By Carlson, Carlisle
2.3 mi away
Fairfield Inn & Suites Carlisle
3.2 mi away
Residence Inn Harrisburg Carlisle
Show Prices
Show Prices
Show Prices

Been to Comfort Suites? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Comfort Suites

Property: Comfort Suites
Address: 10 S Hanover St, Carlisle, PA 17013-3306
Phone Number:
Region: United States > Pennsylvania > Carlisle
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#2 Family Hotel in Carlisle
#2 Business Hotel in Carlisle
Price Range (Based on Average Rates): ££
Hotel Class:2.5 star — Comfort Suites 2.5*
Number of rooms: 105
Official Description (provided by the hotel):
The Comfort Suites, situated in the HEART of historic downtown Carlisle, ideally located one mile from 1-81, Exit 47 to 34 North, three miles from PA Turnpike, Exit 226 to Route 11 South, to 34 South. A 105 room all suites hotel with meeting and banquet facilities for up to 400 people, the Comfort Suites Hotel will provide all the amenities the discerning business or leisure traveler has come to expect. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Travel Republic (UK), Choice Hotels, Expedia, Priceline, Ebookers, Hotels.com, getaroom.com, Evoline ltd, HotelQuickly and Cancelon so you can book your Comfort Suites reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Comfort Hotel Carlisle
Comfort Suites Carlisle
Carlisle Comfort Suites

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing