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“Nice Hotel - Hotel Management/Front Desk Staff no so much”

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Best Western Carlisle
Ranked #10 of 26 Hotels in Carlisle
Harrisburg, Pennsylvania
2 reviews
“Nice Hotel - Hotel Management/Front Desk Staff no so much”
Reviewed 15 April 2013

As many have said rooms were nice and clean and very quite Breakfast Sunday morning was skimpy but ok - Breakfast Monday morning was non-existant - had to go to a local restaurant to get something that was to be included in the cost of the room. Beds were super comfortable. So comfortable we tried to figure out where to buy one. Front desk kid had no idea told us to call back and talk to management after 3 - management short and not friendly, most hotels take it as a compliment if guests like the beds enough to ask it's a sign they will be back and spread the word - but not this one, it appeared to be an inconvenience to answer the question and took several times asking "we stayed there this weekend, really like the bed and would like to buy one, what kind of beds are they is there a phone number or website?" for them to figure out what I wanted they were very defensive like I was like a spy or health inspector or something. Enjoy you stay but don't try and find out what kind of bed it is because that is top secret!

  • Stayed April 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank TRHenry40
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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255 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (17)
Date | Rating
  • English first
  • French first
  • Any
English first
Boston, Massachusetts, Usa
2 reviews
Reviewed 20 February 2013

I have stayed several times at this hotel while visiting family in Pa. I feel comfortable and safe there. The rooms as well as lobby and grounds are always clean. Location is perfect for many site seeing events.

  • Stayed March 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Nancy C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Pittsburgh, Pennsylvania, United States
Level 2 Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 7 November 2012

This hotel was a great value. Convenient location near turnpike exit. No traffic noise because it sits back off the road. Beds were comfortable, internet service was good. Breakfast was good with a waffle maker, hard boiled eggs, pasteries. No frills, but clean, pleasant and reasonable price. Convenience store almost directly across the street for sundries. Staff was very nice.

  • Stayed October 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Julie R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dayton, Ohio
Level 6 Contributor
511 reviews
113 hotel reviews
common_n_hotel_reviews_1bd8 113 helpful votes
Reviewed 29 October 2012

This has to be one of the most generic hotels I've ever stayed in. It had zero personality, except fo the two groundhogs who were running around behind the hotel. The room was clean, not too expensive and the breakfast provided was just OK. It's at an exit on the turnpike that's a little depressing due to the hundreds of trucks that pass by and the number of closed businesses, but for one night it's adequate.

  • Stayed October 2012, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Marblehead750
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Greenfield
Level 4 Contributor
37 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 13 October 2012

I recently stayed here for 2 nights while working in the area. The rate was very reasonable and the room was very clean and comfortable. The continental breakfast was good and had waffle maker. If I have to return to the area I will definitely stay here.

  • Stayed October 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Oatnboatn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Best Western Carlisle

Property: Best Western Carlisle
Address: 1155 Harrisburg Pike, Carlisle, PA 17013-1669
Phone Number:
Region: United States > Pennsylvania > Carlisle
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
Ranked #10 of 26 Hotels in Carlisle
Price Range (Based on Average Rates): £
Hotel Class:2.5 star — Best Western Carlisle 2.5*
Number of rooms: 72
Official Description (provided by the hotel):
The Best Western Carlisle is conveniently located near the Carlisle Fairgrounds, the Giant Foods Corporate Office and the Lear Corporation. Hotel guests will have easy access to the U.S. Army War College, Dickinson School of Law and Sports Emporium. Each newly renovated room features free high-speed Internet access, cable satellite television and refrigerator. Guests can enjoy the outdoor swimming pool and exercise room. Complimentary breakfast is available each morning. ... more   less 
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Also Known As:
Best Western Carlisle Hotel Carlisle
Carlisle Best Western

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