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“Hotel Is Modern, Clean and Staff (Nick) is Awesome”

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Candlewood Suites Chambersburg
Ranked #6 of 16 Hotels in Chambersburg
Certificate of Excellence
Raleigh, North Carolina
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
“Hotel Is Modern, Clean and Staff (Nick) is Awesome”
Reviewed 28 December 2013

Perfect stop as halfway point between Raleigh, NC and Syracuse, NY. We stay there every trip - especially during bad weather. It is clean, rooms are big with all amenities, and hotel staff is really helpful and great. Nick has been especially helpful.

Restaurants in walking distance and Hotel being right off Hwy 81, but yet tucked away in quiet, is an even bigger advantage.

Room Tip: Perfect stop between Syracuse and Raleigh - 1/2 way point!
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  • Stayed December 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
Thank Holli H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lee L, Manager at Candlewood Suites Chambersburg, responded to this review, 31 December 2013
Thank you so much for taking the time to review our hotel. Your kind words mean a lot to our staff and I will be sharing them immediately. We are happy to hear that you always choose us when in the area. Please consider us your home away from home again in the future. Thank you again and hope to see you soon!
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188 reviews from our community

Traveller rating
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    5
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    4
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (44)
Date | Rating
  • English first
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English first
Bangor, Maine
Level Contributor
41 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 26 December 2013

one problem
The staff was excellent and the room clean, except that there was hair in one bed and it looked like it had been slept in. Not an appetizing sight. Crawled in with my wife and ignored the one problem .......

  • Stayed December 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Peter V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lee L, Manager at Candlewood Suites Chambersburg, responded to this review, 31 December 2013
Thank you for taking the time to review our hotel. We were glad to hear that you enjoyed your stay. We do apologize for the one problem that you did experience. The staff and I do hope that next time you are in the area you will stay with us again without this occuring. Thank you again for your time.
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Palmyra, Pennsylvania, USA
Level Contributor
36 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 20 December 2013

Not bad, room was clean. Pool area also clean. The price for this hotel is set at what should be expected. Staff was accommodating. No complaints. Stayed in King Suite. Great to have 2 TV's when you stay with children.

  • Stayed December 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank kerri w
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lee L, Manager at Candlewood Suites Chambersburg, responded to this review, 23 December 2013
Thank you for taking the time to review our hotel. We were happy to hear that you enjoyed your stay and everything met your standards. We hope to see you again soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Charlottetown, Canada
Level Contributor
17 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 4 December 2013

We planned on staying one night at Candlewood Suites, Chambersburg while passing through. Unfortunately we had mechanical problems but front desk was very helpful telling us a place to try for repairs. This worked out well because we were given a late checkout the next day,then necessitated a second night's stay at the same rate. They even booked us the next night at another Candlewood Suites. I think we met all the Staff including the Manager, Ty, and the Regional/General Manager, Lee, who were both very friendly and knowledgeable. The suite was very clean, the beds were comfortable,it was very quiet and the swimming pool was great. Great to see the lift for the pool and all other handicapped amenities.We also appreciated that there were restaurants within walking distance. We'll definitely stay here the next time we are passing through. Thank you!

Room Tip: We prefer a top floor room as they are usually quieter.
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  • Stayed November 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank raisingcane
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lee L, Manager at Candlewood Suites Chambersburg, responded to this review, 5 December 2013
Thank you so much for taking the time to review our hotel. We were sorry to hear that you had stay with us with such unfortunate circumstances but we are very happy that you enjoyed your stay. I will be sharing your kind remarks with the staff immediately. We hope to see you again very soon! Thanks again!
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Chalfont, Pennsylvania
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 28 November 2013

When we come to Chambersburg to visit our daughter and granddaughter we always stay with you. Their very small apartment has no room for us! Your staff is always courteous, knowledgeable, and eager to help. Our most recent stay was Veterans Day weekend, and we were having 3 family members join us for dinner. We love the long "island" for just that reason, but we were short 1 chair, even after using the desk chair from the bedroom. Not a problem...asked Brian at the desk if he could help, and within 10 minutes we had that extra seat we needed. When checking out we reminded Anna that we had that extra chair. She knew all about it, so it's obvious there is great communication among your staff. When we first started visiting Chambersburg, you had not yet opened. I think we tried most every place in town. Our daughter let us know when you opened, and we've been staying with you since. We've been happy with every visit! Please commend your staff, Brian and Anna, for their outstanding service. What a compliment they are to your establishment! Never take such employees for granted!!!

  • Stayed November 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
Thank alice c
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lee L, Manager at Candlewood Suites Chambersburg, responded to this review, 2 December 2013
Thank you for taking the time to review our hotel. We were happy to hear that you always return to us when visiting your daughter. We also appreciate your kind comments about two of our staff members Anna and Brian. They do a great job and we do appreciate having them on our team. We hope to see you again very soon and thank you again for your review.
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Toronto, Canada
Level Contributor
25 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 7 November 2013

Stopped one night on our way to Washington DC. First time ever in a Candlewood Suites and, if they are all like the one in Chambersburg, we will stay there many more times. Friendly front desk, wonderful fully equipped room with very comfortable bed and at a very reasonable price. Pool, hot tub and exercise room looked great although we didn't use them. Highly recommend.

  • Stayed November 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Hersh B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lee L, Manager at Candlewood Suites Chambersburg, responded to this review, 8 November 2013
Thank you for taking the time for reviewing. We really appreciated your kind words. Our staff takes a lot of pride in trying to exceed every guest's expectations. We hope to see you again very soon. Thanks again!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
New Paltz, New York, United States
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 2 November 2013

We stayed here on our way home. I wish we could have stayed longer! My husband loved the hot tub. The room was large, had a kitchen and a very comfy bed with a nice blanket. The bathroom was beautiful, so clean and shiny! I liked that there were real plates and flatware in the cabinets. Everything was great until I opened the cupboard door below the sink the next morning and saw the previous occupants trash had not been removed. We mentioned it to Janet and she apologized and offered us a discount on our stay. I have to say that things like that can happen anywhere but we were totally impressed by the way Janet handled it, so professional and courteous. I highly recommend this hotel and its staff!

  • Stayed November 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Jodi J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lee L, Manager at Candlewood Suites Chambersburg, responded to this review, 4 November 2013
Thank you for taking the time to review our hotel! We were very happy that you enjoyed your stay and all of the amentities that our hotel has to offer. We again apologize for the issue you had in your room but by bringing it to our attention we can take proper procedure to correct this issue. Thank you so much again and we hope to see you again very soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Candlewood Suites Chambersburg

Property: Candlewood Suites Chambersburg
Address: 231 Walker Rd, Chambersburg, PA 17201-3503
Phone Number:
Region: United States > Pennsylvania > Chambersburg
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Swimming Pool Wheelchair access
Hotel Style:
Ranked #6 of 16 Hotels in Chambersburg
Price Range (Based on Average Rates): ££
Hotel Class:2.5 star — Candlewood Suites Chambersburg 2.5*
Number of rooms: 70
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