Beware of this property. Very poorly managed and they do not have any idea how to run a hotel. I requested connecting rooms from the very beginning and they said "no problem". They called a week before we arrived to confirm reservation which I again reqeusted connected rooms and they said I did. When I got there found out that I did not have connecting rooms as promised. They refused to provide connecting rooms and said all rooms are first come first serve? I later contacted Choice Hotels who advised that all their properties are first come first serve. Guess I will not be staying in one of their hotels again. As for the room, I had four to report on. The first two were not connecting, they were very smelly but appeared clean. The refer in one did not work. I was transfered to other rooms in the AM. THey did provide this in somewhat of a timely manner but still had to waste the AM of the vacation- moving again. The second set of rooms were not as smelly. I should note that the first set was on the second floor and all the rooms in the hall were labled none smoking but there was a very distinct odor of cigarettes.
As for the property the ice machine nearest my rooms was not working, the pop machine was out of pop the entire three days we were there. The gound needed attention. One morining I was walking to the pop machine by the pool (only one working) and there was a duck in the pool. The grass around the interior of the property was about 5' long and needed a cut.
I have two disabled kids who craw and I had to have them on the beds the whole weekend for if they got down they were black in minutes from the dirty floor.
Watch out for the bath tubs for the two that I was in, both were like trying to shower on a surf board. I am not sure what the renovation was trying to accomplish but the tubs were spongy and hard to stand in. The showers used a very slow head and did not provide much water.
Over all........I would stay away. If I could have found connecting rooms at one of the other local hotels I would have left. I would strongly recommend the Hampton Inn near the Quality.
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- Also Known As:
- Quality Inn & Suites Chambersburg Hotel Chambersburg
- Quality Inn And Suites Chambersburg
- Quality Inn Chambersburg
- Chambersburg Quality Inn