The Good: Excellent breakfast buffet and waitress service. Outdoor/indoor pool. The alpine slide, the zip line, (the people who worked at the activities were super nice), and the scenery.
The Bad: the rib fest (boring), the room (old /mold smell & feel), the shops (what shops? maybe 3 which had limited, and overpriced mediocre merchandise
The Ugly: the prices! (this isn't Vegas), the cost for the room, drinks, activities was price gouging, the staff at the reservation & concierge desks were at times very rude, the hotel and many surrounding buildings seemed old and without maintenance. Needs to be clean and attractive. (think brooms and flowers), the tubing (extremely slow - not worth $10. ea)
This was a reunion so the kids had a good time. The resort was centrally located for our family, but most of the adults were not impressed. I'm thinking new management and customer service skills are needed.
- Official Description (provided by the hotel):
- Seven Springs Mountain Resort is the perfect place for family vacations that create lifelong memories. Each year the family-friendly resort hosts more than one million overnight and day guests who enjoy a vacation that includes the finest skiing, snowboarding and golf that Pennsylvania has to offer, the exhilaration of the new Laurel Ridgeline Canopy Tours, sporting clays and the ultimate in relaxation at the luxurious Trillium Spa.Seven Springs is conveniently located just off the Pennsylvania Turnpike, located within 200 miles of Pittsburgh, Washington, D.C., Baltimore, Cleveland and Columbus.With more than 60,000 square feet of meeting space available, Seven Springs hosts more than 1,000 meetings, conferences and banquet groups each year. Seven Springs Mountain Resort can accommodate more than 5,000 overnight guests in its perfectly appointed 414-room, 10-story high-rise hotel, nearly 1,200 condominiums and town homes, 11 cottages and 15 chalets. ... more less
- Also Known As:
- 7 Springs Mountain Resort
- Seven Springs Pa
- Seven Springs Resort Champion
- Seven Springs Mountain Hotel Champion
- Seven Springs Mountain Champion