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“Best hotel stay in years!”

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Best Western Plus Philadelphia Airport South at Widener University
Ranked #1 of 3 Hotels in Chester
Waterloo, United States
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Best hotel stay in years!”
Reviewed 9 June 2014

We visited Philly for a graduation from Swarthmore College. The staff at this hotel is the best we have ever encountered! Especially Sherryl at the desk and the van drivers (esp. the two Ronalds) were kind, considerate, and made us feel like our business was valuable! We stayed three nights in three rooms and were sad to leave. Yes, the neighborhood is not the best but we felt safe in the hotel. The rooms were clean and well-appointed and the price was fair. The shuttle service was very handy and professional. Breakfast was better than average with a good variety. Trust me on this one.... we would stay here again!! A fantastic experience!

  • Stayed June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
2 Thank Charles D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BWwidener, Guest Relations Manager at Best Western Plus Philadelphia Airport South at Widener University, responded to this review, 12 June 2014
We appreciate you giving your feedback about your experience.
It is so nice to hear such a wonderful review about our Hotel. It is our goal to provide the best lodging experience to our valued guests. Please advise us of your trip and we will be more than happy to ensure you receive the highest level of service.
Thank you for your business, we look forward to your next stay.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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391 reviews from our community

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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (31)
Date | Rating
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  • English first
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English first
chicago, United States
1 review
Reviewed 6 June 2014

the closest hotel to Swarthmore, and very comfortable beds. But nothing around it, no coffeeshop, etc, Not a neighborhood to walk around, both interest and safety. paper thin walls. Free parking, free wi fi.

  • Stayed June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank Nancy C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BWwidener, Guest Relations Manager at Best Western Plus Philadelphia Airport South at Widener University, responded to this review, 8 June 2014
Thank you for taking the time out of your busy schedule to review our property. It sounds perfect that the location worked best for you. Thank you for bringing to our attention your experience and comments regarding your stay in our hotel. Please know at any time you may dial "0" during your stay if issues do arise and we will do everything we can to quickly solve any issue to your satisfaction. We sincerely hope that we may be given a chance to change your perception of our hotel in the future. We hope you will choose our Hotel again. We look forward to your next stay.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Manalapan, New Jersey
Level Contributor
62 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed 28 May 2014

The hotel offers a great value for an overnight near the airport. The complimentary 24 hour shuttle makes it convenient for those without a car traveling to the airport or casino. The hotel is not in a stand alone complex, which is slightly awkward, but the staff is incredibly friendly and helpful. At about 10 minutes to PHL Airport, it is far enough away to leave the noise and commotion of the airport behind, but close enough to make it a quick overnight hotel.

Room Tip: The rooms facing campus have good views, but suffer from traffic noise.
See more room tips
  • Stayed May 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank JetsetAlex
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BWwidener, Guest Relations Manager at Best Western Plus Philadelphia Airport South at Widener University, responded to this review, 2 June 2014
Thank you for taking the time out of your busy schedule to review our property. We are very pleased to hear that you had a pleasant experience following your most recent visit with us. It is so nice to hear that our staffs were incredibly friendly and helpful. It is our goal to provide the best lodging experience to our valued guests. We hope that you will be more satisfied on your next stay should you decide to stay with us again in the future.
We look forward to serving you again.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Pittsburgh, United States
1 review
Reviewed 28 May 2014

This hotel is ideal for a quick business trip. The location I was told after my check-in from a friend is not a good one. High crime rate. But hotel itself is clean, reasonablbe in price. The front desk attendant was helpful and very nice.

  • Stayed May 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank Rowinea W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BWwidener, Guest Relations Manager at Best Western Plus Philadelphia Airport South at Widener University, responded to this review, 2 June 2014
Thank you for taking the time to write your review. Thank you for saying that this Hotel is ideal for a quick business trip, and that it was clean and the price is reasonable. It is our goal to provide the best lodging experience to our valued guests. It was also nice to hear that the front desk attendant was helpful and very nice. Your comments will be shared with our staff, thank you.
It was a pleasure to serve you, we hope to see you soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
39 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed 28 May 2014 via mobile

This property is conveniently located in widener university. This is a perfect location for those families visiting students at widener. Price is reasonable and includes breakfast in the am. There is a 7 eleven next door that is open 24 hours for the late night munchies.

  • Stayed May 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Ezmail
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BWwidener, Guest Relations Manager at Best Western Plus Philadelphia Airport South at Widener University, responded to this review, 2 June 2014
Thank you for sharing the details about your recent visit. We are very pleased to hear that you had a pleasant experience following your most recent visit with us. It is so nice to hear that you had enjoyed your stay and felt comfortable with the clean and comfy bed rooms we have. It sounds perfect that the location worked best for you. We hope that you will be more satisfied on your next stay should you decide to stay with us again in the future.
Please advise us of your trip and we will be more than happy to ensure you receive the highest level of service. Thank you!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
1 review
Reviewed 27 May 2014

All of staff (front desk, shuttle van operators, breakfast room attendant) were very professional, attentive, knowledgeable, cheerful and helpful. Had to go to Philly for business during Memorial Day weekend. First time at this hotel. Will definitely stay here again and recommend to others. Free 24-hr shuttle van service to casino was an excellent pleasant surprise. Wife and kids accompanied me overnight and they enjoyed staying in the suite room with whirlpool.

  • Stayed May 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank I3979TZjoses
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BWwidener, Guest Relations Manager at Best Western Plus Philadelphia Airport South at Widener University, responded to this review, 28 May 2014
Thank you for taking time to write your review. It was so nice to hear that you and your family enjoyed staying at our hotel during your business trip. It was so great to know that all our staffs continue to bring good and professional service to our valued guest like you. We will be looking forward to your next visit. Thank you for your business, your comments will be shared to our staff. You have a good one!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Dallas, United States
1 review
Reviewed 24 May 2014

This hotel is poorly located with very bad signage (had to search for the lobby entrance!) It has limited parking that is shared with a 7-11, with the 7-11 having the most convenient spaces. We experienced a lot of late night/early morning noise due to our room facing this 7-11. Although the hotel has no control over this problem, it just underscored how inappropriate the location is for a hotel. The upside of our stay at this Best Western was its staff who were all wonderful people. The courtesy van could use some updating as well.

  • Stayed May 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank Victoria M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BWwidener, Guest Relations Manager at Best Western Plus Philadelphia Airport South at Widener University, responded to this review, 28 May 2014
Thank you so much for taking time out of your busy schedule to review our property. We wish to let you know that your voice is of utmost importance to us. We are committed to delivering the the highest level of service to our guests, your feedback will help us correct and improve our services to better achieve our primary goal. Thank you for giving us the insight into how we can better serve our guests in the future. Your comments will be shared with our staff, thank you.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Best Western Plus Philadelphia Airport South at Widener University

Property: Best Western Plus Philadelphia Airport South at Widener University
Address: 1450 Providence Avenue, Chester, PA 19013-5715 (Formerly BEST WESTERN PLUS Philadelphia Airport South at Widener University)
Phone Number:
Region: United States > Pennsylvania > Chester
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Room Service Shuttle Bus service Suites Wheelchair access Airport Transportation
Hotel Style:
Ranked #1 of 3 Hotels in Chester
Price Range (Based on Average Rates): £
Hotel Class:2.5 star — Best Western Plus Philadelphia Airport South at Widener University 2.5*
Number of rooms: 60
Official Description (provided by the hotel):
The Best Western Philadelphia Airport South at Widener University is the perfect hotel for your visit to Philadelphia and its suburbs. The hotel is located just minutes from Philadelphia International Airport, providing 24-hour Airport shuttle service. We are also located across from the campus of Widener University, and just minutes from Swarthmore College. Only 1 mile from Harrah's Casino and the closest hotel to PPL Park (Home of Major League Soccer's Philadelphia Union). The hotel provides complimentary 24-hour shuttle service, continental breakfast, free parking, free high speed wireless and wired internet access, daily newspapers and much more. Also featuring fitness and business centers. Stay at the newest, greenest, and most friendly Best Western hotel in the Philadelphia area! ... more   less 
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Also Known As:
Best Western Philadelphia Airport South At Widener University Hotel Chester
Best Western Chester

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