The hotel needs a complete make over of rooms. Ours was dirty and needed new furniture. There was dog poop in the corner.The tub and bathroom floor
were especially dirty.
My name is Bryant Olson. I am a new Manager for this hotel property. Thank you for your response on Trip Advisor. I want to assure you we are correcting the negative guest impact issues you experienced in your guest room, during your stay with us. I would like to sincerely apologize for your experience. We want to make it up to you. Please call our hotel at your convenience, and ask for me. I have some ideas and options to compensate you.
Thank You, Bryant
Our family recently stayed here overnight to break up a long drive. We chose the Clarks Summit area as we were familiar with it from previous stays at the Nichols Inn across the street. We were looking for a reasonably priced hotel and this was the best we could find in the area.
I expected more from a Ramada, considering the chain to be higher end. The entire hotel was showing its age, especially our room. There were bare basic amenities, just soap and shampoo.
The complimentary breakfast was served on the second floor in a converted suite. There was everything you would need for breakfast, even hot make it yourself waffles.
The staff we met were friendly and helpful.
There was nothing bad about our stay, it's just that this wasn't Motel 6 prices, yet it felt like that's where we were staying.