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“Another great stay at the Ramada!”

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Ramada Clarks Summit Near Scranton
Ranked #3 of 6 Hotels in Clarks Summit
West Chester, Ohio
2 reviews
“Another great stay at the Ramada!”
5 of 5 bubbles Reviewed 9 July 2014

Had a chance to stay at The Ramada in Clarks Summit again as I always do when i'm in the Greater Scranton Are for business and it was another great stay! I always tell Brian when I check in that the front desk hospitality is some of the best iv'e ever received at a hotel. Brian is usually always there to check me in and I usually get to see Lindsay in the morning. Two great people you have that represent your company! Assets indeed!

I will be back in the area in the fall for business and I won't stay anywhere else. You guys are great!! Tell Brian Notre Dame better be undefeated the next time I see him !!

  • Stayed June 2014, travelled on business
    • Value
    • Rooms
    • Service
Helpful?
Thank Joe W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bryant O, Manager at Ramada Clarks Summit Near Scranton, responded to this review, 14 July 2014
My name is Bryant Olson. I am a new Manager for this hotel property. Thank you for your response on Trip Advisor. Thank you for the positive feedback about our service. I will share the remarks with our staff. We hope to see you again. Thank you so much for staying with us!

Hospitably, Bryant

bolson@ramadacls.com

570-586-2730
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review

498 reviews from our community

Traveller rating
    125
    143
    106
    81
    43
See reviews for
251
78
34
80
Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    3.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (22)
Date | Rating
  • English first
  • French first
  • Any
English first
Glen Rock, Pennsylvania
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 bubbles Reviewed 5 July 2014

We found live bugs in the bed. Upon searching the internet they looked identical to bedbugs. We left the hotel and asked for a refund on the way out the door. The clerk refused and said we would have to talk to the manager in the morning. We returned in the morning and upon asking for a refund the, manager told me that he had inspected the room and saw no problem. After showing him the bites, on my feet and describing the bugs we saw in the room, a refund was issued. We have sanitized everything and bagged all objects that could not be washed (suitcases, etc.) and now have to hope we have not bought bed bugs back into our home. We will never stay there again.

  • Stayed July 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank PMW1970
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bryant O, Manager at Ramada Clarks Summit Near Scranton, responded to this review, 7 July 2014
This guest is staying in different hotels, reporting bed bugs to receive full refunds. This guest showed me old misquito bites on his ankles and feet. I have over 10 years of hotel management experience, and I know what bed bug bites look like. I'm certified, and trained on this. This was a dramatic LIE, straight to my face at our hotel front desk.

I personally searched the room, and found nothing. In addition, our professional contracted pest control company searched this room, and found no signs of bed bugs. I have the paperwork to back it up. I'd be happy to send a copy to this guest, and re-charge him for his stay.

Bed Bugs are a very serious issue. I want this review removed immediately.

We honored a refund in full to this guest. He should be happy, he got what he was looking for.....

SCAM...

(Manager, Ramada - Clarks Summit)
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC

Travellers are raving about these Clarks Summit hotels

Pitman, New Jersey
Level Contributor
22 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 bubbles Reviewed 25 June 2014

Everything was fine during our stay. We stayed on the second floor because we were with our dog. They have a bridge out to the dog walking area. The room was clean and the air conditioner worked. We will definitely return.

Room Tip: All the rooms are nice and quiet.
See more room tips
  • Stayed June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Teamcody
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bryant O, Manager at Ramada Clarks Summit Near Scranton, responded to this review, 7 July 2014
My name is Bryant Olson. I am a new Manager for this hotel property. Thank you for your response on Trip Advisor. Thank you for the positive feedback about our service. I will share the remarks with our staff. We hope to see you again. Thank you so much for staying with us!

Hospitably, Bryant

bolson@ramadacls.com

570-586-2730
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Weston, Connecticut
Level Contributor
62 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
4 of 5 bubbles Reviewed 19 June 2014 via mobile

The exceptional front desk personnel made a stressful visit.... Much easier! Thank you

AC worked well! Quiet clean room
Something fast was available in the morning for breakfast! Bed was comfortable!
But the friendly staff was very helpful!

Stayed June 2014, travelled with family
Helpful?
1 Thank chrisreilly
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bryant O, Manager at Ramada Clarks Summit Near Scranton, responded to this review, 23 June 2014
My name is Bryant Olson. I am a new Manager for this hotel property. Thank you for your response on Trip Advisor. Thank you for the positive feedback about our service. I will share the remarks with our staff. We hope to see you again. Thank you so much for staying with us!

Hospitably, Bryant

bolson@ramadacls.com

570-586-2730
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Ramada Clarks Summit Near Scranton

Property: Ramada Clarks Summit Near Scranton
Address: 820 Northern Blvd, Clarks Summit, PA 18411-2229
Phone Number:
Region: United States > Pennsylvania > Clarks Summit
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #3 of 6 Hotels in Clarks Summit
Price Range (Based on Average Rates): £
Hotel Class:2.5 star — Ramada Clarks Summit Near Scranton 2.5*
Number of rooms: 105
Official Description (provided by the hotel):
Relax and restore at Ramada Clarks Summit hotel off Interstates 81 and 476 near downtown Scranton. Damon's Sports Bar next door. After a leisurely free continental breakfast, relax on our outdoor patio or in our gazebo. If you want to de-stress, work out in our gym, swim in our heated indoor pool or play in our game room. We offer meeting space, a business center, free Wi-Fi Internet access, free truck and RV parking and each room comes with a refrigerator. Kids 17 and under stay free with an adult. Our pet-friendly Clarks Summit hotel features a gift shop. ... more   less 
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Also Known As:
Ramada Clarks Summit
Clarks Summit Ramada

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