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“Staff nowhere to be found” 3 of 5 bubbles
Review of Hampton Inn Clearfield

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Hampton Inn Clearfield
Ranked #4 of 9 Hotels in Clearfield
Certificate of Excellence
Columbus, Ohio
Level Contributor
20 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
“Staff nowhere to be found”
3 of 5 bubbles Reviewed 23 November 2013 via mobile

Stayed at the Hampton Inn while driving across 80 from Ohio to New York. Hotel was very accessible from the interstate. Room was clean and comfortable. Maybe we caught them on a bad day but breakfast was very disorganized. For a very long stretch of time no staff could be found at front desk or in breakfast area. Several breakfast items were missing And we couldn't get any help fixing the problem Delaying our departure. Since the free breakfast is a big selling point for Hamptons, this was disappointing. I'm still a big fan of Hamptons but don't think the $139 price was worth it.

Stayed November 2013
Helpful?
1 Thank Jakegibbs
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Karen M, General Manager at Hampton Inn Clearfield, responded to this review, 25 November 2013
Thank you for your comments concerning your recent stay at our hotel. I'm so sorry that the staff was unattentive when you were here - that is something unusual and we will definately discuss the situation at our next staff meeting. We do try our best to offer the best service possible and to make our guests feel at home, so I do appreciate your comments and you giving us a chance to make improvements.

Once again, thank you for your comments and for staying with us. I hope you will consider our hotel again the next time you travel to the Clearfield area.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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342 reviews from our community

Traveller rating
    174
    105
    35
    16
    12
See reviews for
140
83
23
74
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (14)
Date | Rating
  • English first
  • French first
  • Italian first
  • Russian first
  • Any
English first
freeland, United States
1 review
5 of 5 bubbles Reviewed 6 November 2013

Great place to stay. Would definitely stay again and recommend to others. Breakfast exceptional. Hampton offers the best value with the complimentary hot breakfast and 100% guarantee. Beds are most comfortable for a restful sleep.

  • Stayed November 2013, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Hampton

Helpful?
Thank Sharon C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Karen M, General Manager at Hampton Inn Clearfield, responded to this review, 12 November 2013
Thank you for your recent review of our property. I'm glad that you enjoyed our hotel, the breakfast, and had a great night's sleep! I hope you will consider us again for your weekend getaway!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Fayetteville, PA, United States
Level Contributor
4 reviews
4 hotel reviews
4 of 5 bubbles Reviewed 23 October 2013

This Hampton was a great location for Niagara Falls. Breakfast staff was particularly helpful and kept the area very clean. We enjoyed early evening at the tables playing cards with our travelling companions and enjoying a fresh baked cookie from the front desk. The hot tub/spa and pool were very clean and well maintained. We always stay at a Hampton Inn if it is near our destination. Always clean, breakfast available in an area that is kept clean (not all the "free" breakfast hotels keep the area clean), Internet in the room, very helpful staff at every location.

  • Stayed October 2013, travelled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Review collected in partnership with Hampton

Helpful?
Thank Tobias K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Karen M, General Manager at Hampton Inn Clearfield, responded to this review, 25 October 2013
Thank you for your positive comments after your recent stay at our property. I'm glad that you enjoyed our property and it's services, and hope you consider us again the next time you travel to the Clearfield area!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Benton, United States
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 bubbles Reviewed 18 October 2013

Needs some upgrading on social skills and cleanliness and food. We were not "welcomed" and the guy in the morning was texting on his phone...don't like that...would like a "good morning" instead. No hot water for tea, coffee wasn't hot, no fresh fruit. Garbage was full and overflowing in the front and inside. The room was clean and neat, no complaints about that. However, when we stay at Hamptons, we expect people to be friendly and the service excellant.

  • Stayed October 2013, travelled with family
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Review collected in partnership with Hampton

Helpful?
Thank Lorraine F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Karen M, General Manager at Hampton Inn Clearfield, responded to this review, 21 October 2013
Thank you for your comments after your recent stay at our property. I agree that the staff on this occassion should have been more attentive and friendly, especially with a welcoming hello, fresh coffee, and cleanliness taken care of. It is certainly not the norm for our hotel, and it's very important that we meet and try to exceed our guests' expectations. We appreciate your comments and will work harder in the future - We want to be the clean, safe, and comfortable place for you to stay when you travel to the Clearfield area!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
CT
Level Contributor
16 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 bubbles Reviewed 15 October 2013

This is a lovely property with very friendly staff, but even better than that, the place was very clean. It also made me feel really confident sleeping there knowing that all the bedding is cleaned daily. Will definitely stay there again on my travels through Pennsylvania.

  • Stayed October 2013, travelled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank PickytravelerCT
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Karen M, General Manager at Hampton Inn Clearfield, responded to this review, 17 October 2013
Thank you for your comments after your recent stay at our property. Our housekeeping staff works very hard in keeping our rooms clean and fresh, and our laundry staff will be glad to hear how you felt about their work with the fresh, clean linen! I hope you will consider us again the next time you travel through the Clearfield area!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Califon, United States
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 15 October 2013

Friendly staff, quiet room and peaceful sleep. Breakfast the normal for complementary foods. We stayed only one night while travelling to visit colleges and it was a good half way spot. The room was clean, bed was comfortable and shower was hot in the morning. Like the Hampton Inn brand in general and this was a good hotel along a busy highway.

  • Stayed October 2013, travelled with family
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Hampton

Helpful?
1 Thank Yvonne M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Karen M, General Manager at Hampton Inn Clearfield, responded to this review, 17 October 2013
Thank you for your kind words after your recent stay at our property. It's really good to hear that you enjoyed your stay, and we look forward to you staying with us again in the future!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Edison, New Jersey
Level Contributor
59 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
4 of 5 bubbles Reviewed 8 October 2013

Just stayed for a night on our way through PA. This hotel was conveniently located right off of Rt. 80. Very clean and quiet. Even had a really reasonable military discount. Staff were friendly and courteous. Didn't use the pool or have breakfast, so I can't comment on those features. A great place to stay while traveling.

  • Stayed October 2013, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank JenniferS894
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Karen M, General Manager at Hampton Inn Clearfield, responded to this review, 10 October 2013
Thank you for your comments after your recent stay at our hotel. We've found that we're almost half way across Interstate 80 in Pennsylvania, and like you, many of our guests find our location convienent. I'm glad you enjoyed your stay and hope you can stay with us again in the future!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hampton Inn Clearfield

Property: Hampton Inn Clearfield
Address: 1777 Industrial Park Road, Clearfield, PA 16830
Phone Number:
Region: United States > Pennsylvania > Clearfield
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
Ranked #4 of 9 Hotels in Clearfield
Price Range (Based on Average Rates): £
Hotel Class:2.5 star — Hampton Inn Clearfield 2.5*
Number of rooms: 69
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Hotels.com, Travel Republic (UK), Hilton Hotels Direct and Odigeo so you can book your Hampton Inn Clearfield reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hampton Inn Clearfield Hotel Clearfield
Clearfield Hampton Inn

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