My husband and I were visiting some old friends in Exton PA. All the hotels were sold out ( except the dirty ones). One hotel recommended us to call the Sales Manager Charlene (sp) and she might be able to help us get a room. She was wonderful and very knowledgable about the area. It has grown so much since we have been there. When we walked in...... WOW it is so New Yorkish... very stylish.... and straight up awesome. we love the set up and technology. When we checked in we had a guy who seemed alittle stressed out and sloppy,he was complaining there were not enough staff. I think his name is Jeff - i am sure he was just having a bad day. Charlene happened to be walking by when she must of heard our name while we were checking in but she came up to us and had a basket of food we said on the phone that we missed about the area. I love whoopie pies and if you dont know what that is , get one. that made our trip so much more exciting.
Our room was wonderful and clean but there was one thing that was remarkable.... we heard nothing!!!! there were cars passing and it was slight.
The staff is great still seems like they are learning but it looks like Charlene is a good leader for that hotel. we will be back!!
Thank you Courtyard staff and a big thank you to charlene for making our trip unforgetable!!
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