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“Well thought out rooms.” 4 of 5 bubbles
Review of Courtyard Philadelphia Coatesville/Exton

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Courtyard Philadelphia Coatesville/Exton
Ranked #1 of 1 Hotels in Coatesville
Certificate of Excellence
Washington DC, District of Columbia
Level Contributor
50 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
“Well thought out rooms.”
4 of 5 bubbles Reviewed 14 August 2013

We stayed here for one night when visiting family in the area. I was very impressed with the room. This is a pretty new property and I was impressed with the thought and care that had gone in to the room design. The bed headboard has plugs so you can plug in your electronics and leave them on the bedside stand overnight. The garbage pail had a divider so you can throw away your trash on one side and put your recyclables in another. There was plenty of light. I think it was just a step beyond what I expect of a hotel in this class.

Overall the room was clean and very comfortable. Our only problem was that when we went to put stuff in the armoire we found the shelves were thick with dust. Other than that it met my expectations on cleanliness.

If I had to stay in the area for any length of time I would try to stay at this property again. Well done Courtyard!

  • Stayed May 2013, travelled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank mefine
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
WHGGuestService, Manager at Courtyard Philadelphia Coatesville/Exton, responded to this review, 15 August 2013
Thank you for having chosen the Courtyard by Marriott for your recent trip to Coatesville. We appreciate your feedback and I am pleased that you enjoyed your stay with us. I agree, the guest rooms are quite comfortable and are well designed. I am sorry that you experienced dust on your shelf. I will be sure to address this with our associates so that we can ensure this doesn't impact future guests. It is my hope that you choose our hotel again when traveling to the area.

Sincerely,

Paul Jensen
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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136 reviews from our community

Traveller rating
    76
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See reviews for
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Rating summary
  • Sleep Quality
    4.5 of 5 bubbles
  • Location
    4 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (36)
Date | Rating
  • English first
  • Any
English first
Springfield, Virginia
Level Contributor
69 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
4 of 5 bubbles Reviewed 7 August 2013

This is our second time staying here while visiting our family in the area. This is a great hotel that deserves 5 stars, but I can't because of 1 employee on our arrival night. I decline to name him because the hotel rectified our situation, but his skills in customer service need work.

On the other hand, the hotel is basically new and has some great amenities and GREAT employees that I'd like to acknowledge in Stacie & Wayne. These two are keepers and Stacie even remembered us from months ago! :)

We love the indoor heated pool & sauna, and the outdoor fire pit. Our room had the great creek view and we slept great on the comfortable mattress.

In parting, the hotel did nothing for our troubles that occurred first thing on our arrival night except comp the error, but it was saved by their valuable employees whom we could tell cared about the guests that got them the save. Make sure you specify in your booking notes how many beds you need when booking or they will try to put 4 family members in one bed.

Have fun!

Room Tip: Creek view
See more room tips
  • Stayed August 2013, travelled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank Antonio K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Atlanta, Georgia
2 reviews
5 of 5 bubbles Reviewed 31 July 2013

My family and I really enjoyed our stay at this hotel. Elaine at the front desk was so wonderful and made us feel right at home. The place is very clean and comfortable. It has a patio in the back with a gas fire pit which we sat around and ate pizza. I have given this place an excellent rating because of the cleanliness, comfort, and friendly staff that make you feel at home.

  • Stayed July 2013, travelled with family
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Scott W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Caeur D Alene
Level Contributor
509 reviews
118 hotel reviews
common_n_hotel_reviews_1bd8 116 helpful votes
5 of 5 bubbles Reviewed 18 July 2013 via mobile

Excellent choice. Te location is practical. The hotel keeps with the principals of Marriott. Great decoration. The rooms are very clean. Nice bedding.
Breakfast menu was varied with variety of fruits. The Service from the restaurant was extremely friendly

I will return.

  • Stayed July 2013
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Jaime U
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CT
Level Contributor
8 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 bubbles Reviewed 7 July 2013

My husband and I stayed here as part of our trip through PA. Although this hotel was sort of in the middle of no where it was perfect for us, or for anyone traveling along rt 30, to Philadelphia.

The lobby was beautiful and we took advantage of their cafe/restaurant for dinner. The drinks and food were some of the best of our trip, hard to believe it came from a hotel!

The room was very well furnished, roomy and comfortable.

The only negative was that the cafe that offered breakfast was not open when we checked out for some reason. All in all we would stay here again if in the area.

  • Stayed July 2013, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank MegAndTony
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Winston-Salem, North Carolina, United States
Level Contributor
14 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed 5 July 2013

We visit this area often since we moved to another state. The location of this Courtyard is so convenient! The hotel is beautiful and the staff is very friendly & accommodating. We wanted a quieter room because there were several wedding guests that night, and the front desk was helpful in locating us in a quiet area. Highly recommend it.

  • Stayed June 2013, travelled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank MJB1948
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cleveland, Ohio
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 12 June 2013

Stayed here one night on a business trip. At both Check-in and Check-out I was greeting by people with smiles on their faces, that were pleasant and attentive to my needs. This property is very up to date. By me saying this property is spotless, is an injustice. It was immaculate!! My King Room with thermostat controlled a/c was very comfortable and quiet. Bed was firm. Wi-Fi was strong and the TV had a balanced offering of channels. Bathroom had a large shower with plenty of hot water. What a pleasure to stay at this property.

  • Stayed June 2013, travelled on business
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Chuck B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Courtyard Philadelphia Coatesville/Exton

Property: Courtyard Philadelphia Coatesville/Exton
Address: 600 Manor Rd, Coatesville, PA 19320
Region: United States > Pennsylvania > Coatesville
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Swimming Pool Airport Transportation
Hotel Style:
Ranked #1 of 1 Hotels in Coatesville
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Courtyard Philadelphia Coatesville/Exton 3*
Number of rooms: 117
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