We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Over-billed!”

Renaissance Day Spa
Attraction details
Pittsburgh
Level 2 Contributor
6 reviews
common_n_attraction_reviews_1bd8 7 helpful votes
“Over-billed!”
Reviewed 22 May 2012

We booked a spa day for a bachelorette party for a friend. Upon booking our credit cards were immediately charged for the full amount of the service plus a 19% tip added in. Upon receipt of the services that day (which were DEFINITELY not worth a 19% tip), it was noted that the spa charged an ADDITIONAL unapproved $40 to my credit card on the date of the visit. This additional charge was both unauthorized by myself and the spa staff did nothing to make me aware that they were going to add additional charges to my credit card. I am disputing it via the credit card company, however my advice is to avoid the Renaissance Day Spa unless you are comfortable having random charges added to your credit card at any time. There are many other nice, honest spas in the Cranberry area to visit. Thumbs down!

Visited April 2012
Helpful?
3 Thank RSavannah
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Write a Review

22 reviews from our community

Visitor rating
    12
    2
    3
    0
    5
Date | Rating
  • English first
  • Any
English first
San Diego, California
Level 3 Contributor
15 reviews
4 attraction reviews
common_n_attraction_reviews_1bd8 8 helpful votes
“Best massage”
Reviewed 11 May 2012

I'm a person who LOVES to get pampered. Mani pedis, massages, facials, etc. You name it, I love it! On a "spa road trip" that I did last year with my girlfriends, we happened to stumble upon this gem of a spa! It wasn't super fancy or anything, but the service we received was top-notch and very memorable. The owner and her employees were all so sweet and seemed to really enjoy what their jobs, which really shows in their service. If I'm ever going to be in town again, I'll definitely make a pitstop here.

Visited June 2011
Helpful?
Thank Cile N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Pittsburgh, Pennsylvania
1 review
common_n_attraction_reviews_1bd8 2 helpful votes
“A thoughtful comment ...”
Reviewed 20 December 2011

A comment to the Liar and Thieves review. Perhaps you should make sure you have the correct city and state BEFORE you book an appointment. READ information CAREFULLY. The site is CLEARLY marked and indicates WHERE it is located. Refunds, penalties, etc. are also clearly noted at the time of booking. It is TRUE that banks attach fees. It is not the fault of the spa, if you do not read their advertisement. This spa is absolutely FABUOLOUS as I have been a client for many years and use their services at least once a month. The services provided are EXCELLENT! The owner and staff are COURTEOUS and ACCOMMODATING. Diane is a sweetheart who will help you in any way. As convenient as on-line booking is, YOU are ultimately RESPONSIBLE for carefully READING what you are purchasing. There is NO ONE here to blame except YOURSELF for not being a careful, THOUGHTFUL shopper.

Visited December 2011
Helpful?
2 Thank DTBIZ56
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Pittsburgh, Pennsylvania
1 review
common_n_attraction_reviews_1bd8 1 helpful vote
“Wonderful services, Warm atmosphere, Welcoming staff!”
Reviewed 18 December 2011

I just can't say enough, The staff was delightful, the service I had was the most relaxing and I felt the service provider was very seasoned. I spoke to the owner and she was so accomodating and sweet.The spa was so clean and beautifully decorated. They went above and beyond to accomodate me. I will return to this" slice of heaven"...

Visited December 2011
Helpful?
1 Thank David H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Topeka, Kansas
Level 6 Contributor
184 reviews
16 attraction reviews
common_n_attraction_reviews_1bd8 59 helpful votes
“My Girls Felt Like Queens”
Reviewed 5 December 2011

My sister-in-law treated all the close family ladies to a day at the spa. As the only male traveling with my wife, daughter and granddaughter I got to hear how pampered they were for several days. All my girls like it very much.

Visited November 2011
Helpful?
Thank hereintop
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers who viewed Renaissance Day Spa also viewed

Cranberry Township, PA
 
Cranberry Township, PA
Cranberry Township, PA
 

Been to Renaissance Day Spa? Share your experiences!

Write a Review Add Photos & Videos

Owners: What's your side of the story?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing