Expensive for what it is.. We booked a 2 room "suite" with a separate master bedroom.
The TV in the smaller room didn't work
There were no sheets for the pullout
The phone didn't work
"maggie" was helpful and brought us a plate of snacks after yet again another Marriott fiasco (I am starting a Marriott the wrong way blog) - expensive room but attention to detail lacks.
Only explanation on the phone was "sorry"
Kids were supposed to get a free bfst but were charged and that remained on our bill, not that it mattered as it was only a few bucks.
would I stay again? No abandoning the chain for something else, see recent Marriott disasters.
(room walls very thin could here people in next room)
Marriott- I don't want free points, comps or SORRY I want a function room. What is wrong with your chain????
- Official Description (provided by the hotel):
- Welcome to a new experience at Courtyard by Marriott Pittsburgh North/Cranberry Woods, located in the Cranberry Woods business park along with our neighbors Westinghouse, McKesson, Verizon, and MSA. We are a preferred choice among hotels in Cranberry, Pennsylvania, offering our guests the flexibility and choices to eat, work, and relax in a newly designed space. Upon entering our state-of-the-art lobby, you’ll see that our hotel’s different from other hotels near Pittsburgh. At the center of our lobby is The Bistro, your spot for breakfast and coffee in the morning, and for dinner and drinks in the evening. Courtyard by Marriott Pittsburgh North/Cranberry Woods hotel distinguishes itself among other hotels near Pittsburgh with perks you won’t find anywhere else. We’re sure you'll enjoy spaces designed for you to work or unwind, free wifi throughout the hotel, and access to the latest news and weather via our GoBoard™ technology. Your stay at Courtyard Pittsburgh North/Cranberry Woods hotel is sure to be more comfortable, more productive and more enjoyable than ever before! ... more less
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