I've read the other reviews and I do have to agree with the comments about the staff. Customer service is not their strong suit. They are not super friendly and tend to appear to prefer to stay behind the counter. I have come here numerous times and bought quite a lot of stuff here. Was here 2 weeks back and bought about $50 worth of butter dishes, etc. fell in love with a set of dishes and returned to buy them recently. Spent $357.00 on a set. They didn't have everything I needed and said an order was coming in over the next few day.s. I asked if they could put aside an item for me or call when the order came in and was told, "we don't do that". I was taken back as I just spent $400 in the last 10 days there and they couldn't bother to call me when their order came in! Yikes, lousy customer service. I live about 1.25 hrs away which I mentioned to her and also said we have a vacation place nearby that we come up every few weeks, but I guess it was too much effort to write down my name and number. I do absolutely.y love the dishes I bought and would come here for more items if I needed them. Truth be told, I looked up the stoneware on line for the remaining pieces I wanted and ordered them elsewhere. They could've had a nice sale with the 4 pieces I ordered. I gave it 4 stars for the product, but would give it 1 star for customer service
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