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Best Western Danville Inn
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Reviews (346)
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All reviewsmake your own wafflescontinental breakfaststaff was friendlynice place to staythe breakfast areastay there againstayed nightsice machineindoor poolnice breakfastlittle league world seriesyogurtamusement parksmall townminute driveoff the highwaygeisinger hospital
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Reviewed 4 September 2013

On our trip from Michigan to New York, we needed a place to stay along the way. Since we may be making this trip fairly often, we wanted to find a nice place to stay that wasn't very expensive. This Best Western in Danville proved to be a great choice. Nothing fancy, but clean and comfortable, with a good breakfast in the morning. The staff was very friendly and professional. Scott, the night receptionist was particularly friendly, and he gave us a recommendation and directions to a great restaurant/bar in Danville -- BJ's --just a few minutes from the hotel. Definitely recommend it.

  • Stayed: August 2013, travelled as a couple
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Review collected in partnership with Best Western
1  Thank pdinse
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sarah H, Sales Champion at Best Western Danville Inn, responded to this reviewResponded 15 September 2013

Thank you for taking the time to tell us about your recent stay with us.

Your business in very important to us and we value your feedback. We are very happy that you enjoyed your stay! We're especially pleased to hear your observation of our room cleanliness, something we take great pride in. We also take pride in our friendly and helpful staff members, and are glad that you enjoyed Scott's restaurant recommendation. By telling us what you liked about your stay, you have helped us to ensure a superior experience for you as well as other’s in the future. We do hope you will return to visit us the next time you are travelling through, and trust that you will let our friendly staff know if there is anything we can do to better accommodate you in the future. It would be our pleasure to assist you in any way, and hope you become a frequent guest in the future.

If I can be of any further assistance now or in the future, please don’t hesitate to contact me at 570-275-5750.

Thanks again for taking the valuable time out of your day to share your thought with us. We hope to hear from you soon!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 September 2013

For a one-nighter on the road we found the hotel to be very comfortable and well situated. The room was clean, the staff friendly and the breakfast, while not gourmet, was the acceptable standard assortment of frozen fare.

  • Stayed: August 2013, travelled as a couple
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Thank Norman F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sarah H, Sales Champion at Best Western Danville Inn, responded to this reviewResponded 15 September 2013

Thank you for taking the time to tell us about your recent stay with us.

Your business in very important to us and we value your feedback. We are very happy that you enjoyed your stay! We're pleased that you found our accommodations comfortable and convenient. We take pride in both our high standards for room cleanliness as well as the friendly and helpful attitude of our staff members. By telling us what you liked about your stay, you have helped us to ensure a superior experience for you as well as well as other’s in the future. We do hope you will return to visit us if you are in the Danville area, and our friendly staff is available 24 hours a day to welcome you back at anytime as well as assist you in every way possible.

If I can be of any further assistance now or in the future, please don’t hesitate to contact me at 570-275-5750.

Thanks again for taking the valuable time out of your day to share your thought with us. We hope to hear from you in the future!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 September 2013

We were taking our granddaughters to Knoebel's amusement park and needed a hotel that was close by and pet friendly. This Best Western was perfect. It was a short drive to our destination. It had an indoor pool and expanded continental breakfast and accepted pets! They also had discount coupons for Knoebel's.

The only drawback was the breakfast area was very warm. The air conditioning didn't hit that area whether it was empty or crowded. It was a small area but we only had a small wait to get a table. It might be a different story if they had been sold out. The food was always monitored when items got low and there was plenty of variety from eggs and sausage to fruit, yogurt, cereal, waffles and pancakes.

There are plenty of restaurants in the area.

Room Tip: Since we had a young dog, we were on the 1st floor which was fine except it was next to the front desk and kitchen. The dog was aware of early morning activities so if you're a light sleeper, you wouldn't want that room. Otherwise, hotel was pretty quiet.
  • Stayed: August 2013, travelled with family
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Thank JAKSALEX
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sarah H, Sales Champion at Best Western Danville Inn, responded to this reviewResponded 15 September 2013

Thank you for taking the time to tell us about your recent stay with us.

Your business in very important to us and we value your feedback. We are very happy that you enjoyed your stay, and delighted that we could accommodate both your family and your pet. We're also pleased that you could take advantage of our Knoebels discount coupons, and hope your granddaughters had a lovely time at the park. Your feedback on the breakfast area is greatly appreciated, and we want you to know that we take the comfort of our guests very seriously. By telling us what you liked about your stay, and what we can do to improve, you have helped us to ensure a superior experience for you as well as well as other’s in the future. We do hope you will return to visit us if you are coming to Knoebels again next summer, and remember our friendly staff is available 24 hours a day to welcome you back at anytime as well as assist you in every way possible.

If I can be of any further assistance now or in the future, please don’t hesitate to contact me at 570-275-5750.

Thanks again for taking the valuable time out of your day to share your thoughts with us. We hope to hear from you in the future!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 September 2013

Found fresh dried blood on a pillow. Spent the night wondering what else we were sleeping in. Pool area seemed dirty and the chemical levels seemed to be off. Seemed like an average hotel at a higher price. Breakfast was average but the number of people using the area overwhelmed the staff to keep up.

  • Stayed: August 2013, travelled with family
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Review collected in partnership with Best Western
Thank Curtis P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sarah H, Sales Champion at Best Western Danville Inn, responded to this reviewResponded 15 September 2013

Thank you for taking the time to tell us about your recent stay with us.

Your business in very important to us and we value your feedback. We apologize that we may not have met your standards. We would like to assure you that we have only the cleanest rooms and apologize that you may have found a stain on your pillow and assure you that this will not be overlooked. Our pool levels are monitored several times on a daily basis and Levels are always kept in the guidelines of the Dept. of Health. We apologize that during your stay that it may not have met your standards. However, by telling us what you liked about your stay, and what we can do to further improve our hotel, you have helped us to ensure a superior experience for you as well as well as other’s in the future. We do hope you will return to visit us if you are in the Danville area, our friendly staff is available 24 hours a day to welcome you back at anytime as well as assist you in every way possible.

If I can be of any further assistance now or in the future, please don’t hesitate to contact me at 570-275-5750.

Thanks again for taking the valuable time out of your day to share your thought with us. We hope to hear from you in the future!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 September 2013

We were looking for a place to stay for 2 nights for a trip to Knoebels. I was leaning towards another Hotel, but my husband said to try the Best Western. It was much cheaper than the other hotel I was considering. I called the day we were leaving and was able to make the reservation for two nights. We arrived at the hotel and I was pleasantly surprised when we walked in our room. It was a nice size room and it was very clean. The beds were really comfortable. The only thing I would have changed would be to have a mini fridge in the room. We were fine without it for the 2 nights, but if I stayed longer, I would have wanted one. The hallways and elevator of the hotel were very warm, but we were only in them for short periods of time going to and from our room so it wasn't a big deal. The breakfast wasn't bad. There was a decent selection of things to grab a quick bite before heading out for the day. For a two or three day trip, I would definitely choose this hotel again.

  • Stayed: August 2013, travelled with family
    • Value
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Thank Donna C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nick H, Front Desk Supervisor at Best Western Danville Inn, responded to this reviewResponded 3 September 2013

Thank you for taking the time to tell us about your recent stay with us.

Your business in very important to us and we value your feedback. We are very happy that you enjoyed your stay! Should you need a mini-fridge in the future please call us directly in advanced because we do offer select rooms that have a mini fridge inside. We are very pleased you found our rooms to be clean and enjoyed our comfortable beds! By telling us what you liked about your stay, and what we can do to improve, you have helped us to ensure a superior experience for you as well as well as other’s in the future. We do hope you will return to visit us if you are in the Danville area, our friendly staff is available 24 hours a day to welcome you back at anytime as well as assist you in every way possible.

If I can be of any further assistance now or in the future, please don’t hesitate to contact me at 570-275-5750.

Thanks again for taking the valuable time out of your day to share your thought with us. We hope to hear from you in the future!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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