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Best Western Danville Inn
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Reviews (345)
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All reviewsmake your own wafflescontinental breakfaststaff was friendlynice place to staythe breakfast areastay there againstayed nightsice machineindoor poolnice breakfastlittle league world seriesyogurtamusement parksmall townminute driveoff the highwaygeisinger hospital
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208 - 213 of 345 reviews
Reviewed 18 August 2014

Great place to stay with the family! All of the staff members were polite & eager to please. They gave great recommendations on where to eat in the area. The rooms were clean & modern. The pool area was great. And the free breakfast was fantastic! The kids loved making their own waffles! All in all it was an excellent experience and we will definitely be back to staty again!!

  • Stayed: August 2014, travelled with family
    • Location
    • Sleep Quality
    • Service
Thank Judi H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nick H, Front Desk Supervisor at Best Western Danville Inn, responded to this reviewResponded 26 August 2014

Thank you for taking the time to tell us about your recent stay with us.

Your business is very important to us and we value your feedback. We are very happy that you enjoyed your stay! I always enjoy hearing how helpful my front desk staff continues to be! I am very pleased they were friendly, eager to please, and able to point you in the right direction for local dining! It's so wonderful that your kids got to enjoy making there own waffles as well as enjoy our clean room, indoor heated pool, and the rest of our complimentary hot breakfast! By telling us what you liked about your stay, you have helped us to ensure a superior experience for you as well as other’s in the future. We do hope you will return to visit us if you are in the Danville area, our friendly staff is available 24 hours a day to welcome you back at anytime as well as assist you in every way possible.

If I can be of any further assistance now or in the future, please don’t hesitate to contact me at 570-275-5750.

Thanks again for taking the valuable time out of your day to share your thought with us. We hope to hear from you in the future!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 17 August 2014

I confess I was lured by the word, "plus." Sounds like things might be extra special, right? I found things average but really, we got what we needed and that was a safe place to sleep. I did, however, have an unfortunate occurrence with the BWP public computer. I decided to check email and as I began to type my email provider address in the browser, I noticed the addresses coming up were directed for porn sites. I did tell the young gentleman who was on front desk duty. He erased the browsing history and did say he would talk to the 3rd shift front desk staff. That is all well and good, but as one simply cannot regulate a guest's morality, perhaps BWP could place locks on internet sites? I am mortified to think of a 13-year old logging on to check their Facebook account and stumbling upon an unsavory website. One pet peeve, and I would mention here that my family stayed at three separate hotels on this particular trip, not one of the Best Western Plus staff said THANK YOU. We have a choice of lodgings when traveling and the reality is that guests keep hotels in business and folks employed. Is it so difficult to say thank you?

  • Stayed: August 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western
1  Thank happythreesome
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nick H, Front Desk Supervisor at Best Western Danville Inn, responded to this reviewResponded 26 August 2014

Thank you for taking the time to tell us about your recent stay with us.

Your business in very important to us and we value your feedback. We apologize that we may not have met your standards. Your concern with our business center computer has been addressed to our IT professional and changes are being made to better suite the request's of our valued guest's such as yourself. I apologize that you had that unfortunate occurrence in our business center during your stay, and I would like to thank you for making me aware of this situation. However, by telling us what you liked about your stay, and what we can do to further improve our hotel, you have helped us to ensure a superior experience for you as well as well as other’s in the future. We do hope you will return to visit us if you are in the Danville area, our friendly staff is available 24 hours a day to welcome you back at anytime as well as assist you in every way possible.

If I can be of any further assistance now or in the future, please don’t hesitate to contact me at 570-275-5750.

Thanks again for taking the valuable time out of your day to share your thought with us. We hope to hear from you in the future!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 14 August 2014

Great Hotel, Friendly Staff, Breakfast was good. Price was great. Shout out to Michelle at the front desk, she was great at her job. Used the pool (which was heated), a 20 minute ride to Knoebels and an all around great experience staying there. 10 minutes away was a shopping mall and many restaurants. Would stay there again.

  • Stayed: August 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western
Thank Regina K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nick H, Front Desk Supervisor at Best Western Danville Inn, responded to this reviewResponded 26 August 2014

Thank you for taking the time to tell us about your recent stay with us.

Your business is very important to us and we value your feedback. We are very happy that you enjoyed your stay! I am very please to hear that you found our staff to be so friendly and that you enjoyed our complimentary hot breakfast. Michele, our General Manager, is very pleased that you recognized the quality of her work as she is very dedicated to this hotel as well as the staff. We strive to provide the best in customer service as well as cleanliness! By telling us what you liked about your stay you have helped us to ensure a superior experience for you as well as other’s in the future. We do hope you will return to visit us if you are in the Danville area, our friendly staff is available 24 hours a day to welcome you back at anytime as well as assist you in every way possible.

If I can be of any further assistance now or in the future, please don’t hesitate to contact me at 570-275-5750.

Thanks again for taking the valuable time out of your day to share your thought with us. We hope to hear from you in the future!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 13 August 2014

great place for families close to amusement park ( 20Mins) cute pool for the kids very friendly staff all in all very nice place and macdonalds across the street and friendly next to it. easy access to highway

  • Stayed: August 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western
Thank emzDurham_ct
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nick H, Front Desk Supervisor at Best Western Danville Inn, responded to this reviewResponded 26 August 2014

Thank you for taking the time to tell us about your recent stay with us.

Your business is very important to us and we value your feedback. We are very happy that you enjoyed your stay! I am very glad you found our staff to be very friendly as that is one area we like to pride ourselves in the most. I am also very pleased that your grandkids were able to enjoy our indoor heated pool as well as the close by local restaurants. By telling us what you liked about your stay you have helped us to ensure a superior experience for you as well as other’s in the future. We do hope you will return to visit us if you are in the Danville area, our friendly staff is available 24 hours a day to welcome you back at anytime as well as assist you in every way possible.

If I can be of any further assistance now or in the future, please don’t hesitate to contact me at 570-275-5750.

Thanks again for taking the valuable time out of your day to share your thought with us. We hope to hear from you in the future!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 9 August 2014

Our second stay at this hotel. Very clean and comfortable hotel. Good breakfast in the morning. The eating area is a bit small and crowded but both mornings we were able to find a seat. Helpful and kind man who is in charge of the breakfast. We stay here because they accept dogs. They do have a charge however, unlike La Quinta. The charge is minimal. $15 for two dogs. Some hotels are much more. We will stay here again.

  • Stayed: August 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western
Thank CapnB
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nick H, Front Desk Supervisor at Best Western Danville Inn, responded to this reviewResponded 12 August 2014

Thank you for taking the time to tell us about your recent stay with us.

Your business in very important to us and we value your feedback. We are very happy that you enjoyed your stay! We are happy you found our hotel to be clean and comfortable as aside from customer service, those are our top priorities. By telling us what you liked about your stay, and what we can do to improve, you have helped us to ensure a superior experience for you as well as other’s in the future. We do hope you will return to visit us if you are in the Danville area, our friendly staff is available 24 hours a day to welcome you back at anytime as well as assist you in every way possible.

If I can be of any further assistance now or in the future, please don’t hesitate to contact me at 570-275-5750.

Thanks again for taking the valuable time out of your day to share your thought with us. We hope to hear from you in the future!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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