We recently stayed at this hotel for 5 days and it was a wonderful experience! Hotel nicely decorated, rooms clean and comfortable, staff very friendly and welcoming! We were traveling with our toddler so we asked for extra towels several times and were always greeted with a smile and more towels! Every staff member we encountered was professional and friendly to our family and asked us how our stay was going. We were always able to reply that our stay was going very well!
One day, during, our stay, I realized that I had left my wedding band, engagement ring, and another ring in a paper cup after we had left the hotel for an appointment with our realtor. I had washed my hands and applied lotion and did not want to get lotion on my rings. So I had put the rings in a clean paper cup and set them aside. Then, I forgot to put them back on. During our appointment I realized my error and called the front desk. Maria answered the phone. I explained what had happened and that I was concerned housekeeping could have thrown the cup away while cleaning the room. I was concerned and worried about my jewelry. Maria, very kindly and sensitively, asked for my cell phone number so she could call me back. She had the room checked and called me back to assure me that my rings were just where I had left them in the paper cup and would not be, accidentally, thrown away. She was very kind and professional.
Another staff member named Maria was also very professional and kind to us as we arrived back to the hotel, exhausted, after looking for a new home all day with our toddler. She always asked how we were doing and talked with our toddler.
Chris, another staff member was also very friendly and professional. He always checked in with us, and asked if we needed anything as we walked by the front desk.
Cheryl, the housekeeping supervisor asked us, daily, how we were doing and if we needed anything for our room and how our stay was going. She was very professional and friendly.
Melinda, our housekeeper always had a friendly smile for all of us and asked if we needed anything for the room. She did such a nice job cleaning our room and taking special care to change our sheets as our toddler spilled food on them sometimes.
There were so many other staff members that were so friendly and professional and we can't remember their names and wish we could! Our stay was very pleasant and we appreciate the professional and kind staff!
Stay here-you will love it!
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- Also Known As:
- Sleep Inn & Suites Scranton Dunmore Hotel Dunmore
- Sleep Inn And Suites Scranton Dunmore
- Sleep Inn Dunmore
- Dunmore Sleep Inn