My girlfriend and I stayed at the Shawnee Village Resort with some friends as part of their timeshare. I believe we stayed in Shawnee Crestview which I was told were villas. It was #299. This is the worst experience I have ever had.
On the first night, we woke about 2 am to find bed bugs. We woke our friends up and they had bed bugs as well. Our friends called for a night manager only to get an impolite security guard because there was no staff on duty.
To make a long story short:
We stayed awake the rest of the night in the kitchen.
The management provided the bare minimum in service but did say their insurance would cover medical visits and exterminators if our houses became infested... but I'll believe it when I see it (hopefully I won't have to see it).
I spent 8 hours of my vacation washing clothes to hopefully kill any bed bugs hitching a ride.
My friends did get a full reimbursement because of the bed bugs.
I lost about $200 in luggage because I did not want to take my bags home and the resort wouldn't clean/replace them. I'd have been happy with some cheap gym bags. They gave me clear plastic garbage bags... so much for privacy.
Other than the bed bugs, the stay was OK. The rooms were comfortable, but the heat was so noisy, you had to blast the volume on the TV. The smaller bedroom had two beds that left little room for anything else. This is why we put our bags on the other bed... big mistake. The kitchen was decent, I thought the dishwasher was cheap though. Also, the wireless had a very poor signal.
If you think you can get a room without bed bugs, this isn't a bad place to stay. The management is poor and either doesn't care or is inexperienced. I would have given it 4 stars, but their poor handling of a bad situation reduced my rating for Shawnee Village Resort.
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- Also Known As:
- Shawnee Village Hotel East Stroudsburg