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“wi-fi connection very bad, but room was nice”

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Days Inn East Stroudsburg
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755 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (67)
Date | Rating
  • English first
  • German first
  • Portuguese first
  • Spanish first
  • Any
English first
New York City, New York
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 21 October 2013

The worst accommodations I have stayed in . Upon checking in the front desk person was not
friendly she let us know that our room would not be available until 1.30pm . The room was dated it needed serious refurbishing the wall paper was torn in many places . The heating unit made
a loud and disturbing gushing noise which made it impossible to sleep . We asked to be moved
and when we looked at other rooms they had one out of four rooms that didn't have the heating
system loud annoying noise . The walls are paper thin you can hear your neighbor all times of the night . The bars sound system is so loud you can hear it until 3am . We also found long black hairs in both our beds . There is a heavy spiced foul smell coming from what looked like somebodies long term stay room . Do not stay here this hotel has had its day .

  • Stayed October 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Terryk940
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DaysInnEStroudsburg, Manager at Days Inn East Stroudsburg, responded to this review, 27 November 2013
First I would like to thank you for writing this valuable comment. We sincerely apologize that our front desk did not greet you with friendliness upon check-in. Our check-in time is 3 PM every day and if possible we try our best to accomodate guest with a room before check-in time when rooms are cleaned and available. At the Days Inn in East Stroudsburg we try our hardest to provide quality customer service when any issues arrive that may disgruntle our customers. With any issues that occur at our hotel we are more than willing to resolve them as efficiently as possible whether that means changing a room or offering a discount for the inconvenience. We do sincerely apologize for the issues you've had our hotel and hope that you will give us the opportunity to serve you again in the future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Yardville
1 review
Reviewed 15 October 2013

The room had an extremely bad odor.....kind of moldy. Shower very dirty and overall room not that clean. Oh and free wifi.... I was lucky if I ever got a connection!

  • Stayed October 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Days Inn

Helpful?
Thank Lauren P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DaysInnEStroudsburg, Manager at Days Inn East Stroudsburg, responded to this review, 18 October 2013
Thanks you for taking the time to write this review regarding your experience at our location. On behalf of my whole Days Inn team, I do apologize for that. We are truly sorry that we failed to provide you with our very best.
We always clean all the rooms by removing all the bed sheets, pillow covers, towels and other stuff in the room after each guest check out. We also have housekeeping supervisor who inspect our linens and blankets and continue to do so to maintain our standards of quality for all of our guests.
We care for all of our guests and guest satisfaction is our first priority. The feedback of all the guests is always extremely valuable to us. That’s why we not only post response to the guest reviews but also utilize the responses by continuing to focus on making each and every guest experience the best it can be.
Although your experience with us has not been a good one, we hope that you will offer us the opportunity to provide you with our hospitality on your next trip. We do apologize for all the inconvenience during your stay.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC

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Additional Information about Days Inn East Stroudsburg

Property: Days Inn East Stroudsburg
Address: 838 Seven Bridge Rd, East Stroudsburg, PA 18301-7942
Phone Number:
Region: United States > Pennsylvania > Pocono Mountains Region > East Stroudsburg
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Swimming Pool Wheelchair access
Hotel Style:
Ranked #6 of 8 Hotels in East Stroudsburg
Price Range (Based on Average Rates): £
Hotel Class:2 star — Days Inn East Stroudsburg 2*
Number of rooms: 105
Official Description (provided by the hotel):
*Check-in time: 3:00PM *Check-out time: 11:00AM *Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges. *Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. *Other fees that may apply: Early check-in fee = USD 20.00 / Roll-away/Extra bed fee = USD 15.00 per day. The above list may not be comprehensive. Fees may not include tax and are subject to change. ... more   less 
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Also Known As:
Days Inn East Stroudsburg Hotel East Stroudsburg
Shannon Hotel East Stroudsburg
The Shannon Hotel
Shannon b&b
Shannon Inn Pa

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