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“Nothing "Quality" About this Place”
Review of Days Inn Easton

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Days Inn Easton
Ranked #7 of 7 Hotels in Easton
Reviewed 3 October 2013

Wow. Where to begin. Stayed one night here. Wouldn't stay again. Rough neighborhood. Our rooms were so dark it was almost pitch black when we walked in. The curtains were safety pinned closed to shut out the huge blue tarpaulin's that were visible from the windows. Looks like the hotel was undergoing major construction. Got woken up at 5am by what sounded like groups of workmen shouting, thumping, slamming doors and trudging down hallways. Free breakfast was ok until the homeless people started coming in off the streets to get it, and a ruccor occured with the front desk staff trying to get them out. There were 2 halfway decent restaurats to eat at - 1 was closed for meals after Labor Day. Walking the 3 blocks to the circle felt like taking your life in your hands with the groups of 2-3 males/homeless people watching you all the way along. I did not feel safe in this neighborhood at all. Thought I was going to get mugged. Stay somewhere else.

  • Stayed: September 2013, travelled with family
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Thank ukchic1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
qulity1, Guest Relations Manager at Days Inn Easton, responded to this reviewResponded 5 October 2013

Thank you for reaching out to us through this review. The displeasure you felt with regards to your overall experience is disheartening, and we wish to sincerely apologize for the inconveniences it has brought you. The issues your raised pertaining to the room condition and the loud noise early in the morning, as well as the fear for your safety greatly troubles us. Please know that we will meticulously handle the situation at hand and correct the deficiencies we find. Thank you for giving us the opportunity to improve, and we hope that we may be able to change your perception of our hotel by giving us a chance to serve you better next time.

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265 - 271 of 349 reviews

Reviewed 28 September 2013

Clean rooms and friendly staff, nice breakfast. However, window air unit was so noisy that sleep was difficult. Door lock screws had been ripped out of the wall when we checked in. Wireless internet was unavailable until I complained. Shower had black mold growing on the ceiling. Shower water temp was ice cold or scalding hot. While showering, the water faucet shot off the wall hitting me in the leg with water spraying everywhere. Management said they would take care of it in the morning. Also, tub and sink drains backed up quickly when water was running. Not recommended. Our room window was completely covered with a blue tarp.

Room Tip: We were on floor 2 facing north side. Don't stay here, pay more money and find a better place t...
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  • Stayed: September 2013, travelled with family
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Thank Erin B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
qulity1, Guest Relations Manager at Days Inn Easton, responded to this reviewResponded 29 September 2013

Thank you for making the effort of giving us your detailed feedback following your recent stay with us. It is however disheartening to hear that we fell short in giving you our goal of service, and we sincerely apologize for all the inconveniences you had to go through. We wish to let you know that there will be an escalation of this issue; furthermore we will conduct meticulous room inspection so that we may correct the issues you raised with regards to the needed repairs of our facilities and amenities as well as the cleanliness of the accommodation in total. Your comments will be highly utilized to ensure that certain areas will not be overlooked and the future occurrence of such incident will be prevented. We hope that we may be given a chance to change your perception of our hotel in the future.

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Reviewed 8 September 2013 via mobile

Did Via half marathon. The hotel is only a block away from the finish line. So convenient. Took a shower after the run, ate breakfast then checked out. Will stay here again. It is very close to a lot restaurants at downtown Easton as well.

  • Stayed: September 2013
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Thank AllanZ2000
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
qulity1, Guest Relations Manager at Days Inn Easton, responded to this reviewResponded 9 September 2013

Our dedication to serve is fuelled by the wonderful feedback our guests openly share to us, thank you for choosing to stay with us and giving us an opportunity to show you the kind of service we are willing to give our valued guests. The appreciation you have for the convenient location and the overall comfort you felt is indeed inspiring and heart-warming. Rest assured that we will always seek to further excel in the delivery of our services. We hope to see you again very soon.

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Reviewed 4 September 2013

Decided to make a last-minute trip to the area over Labor Day weekend, and this place had rooms available.

The service was pleasant, the room was spacious and decent, and the breakfast was pretty good. The hotel is definitely showing its age, but things seemed fairly clean and well maintained. It was a 2-3 block walk to downtown for dinner, which was nice. The hotel was nothing amazingly great, but I was satisfied with my stay. No complaints, and if I were in the Easton area, I would stay here again.

One comment: Park on the side of the hotel that faces the street (as opposed to the back side which faces another parking lot). Also, be sure you lock your car. The parking lot was well lit and seemed fairly safe, but there were definitely some interesting folks walking through it at night--didn't look like hotel guests.

Room Tip: I was on the 3rd floor, which was pretty quiet.
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  • Stayed: September 2013, travelled solo
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Thank pedal29
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
qulity1, Guest Relations Manager at Days Inn Easton, responded to this reviewResponded 5 September 2013

It is our goal to provide the best lodging experience for our valued guests and for you to commend us on that matter is indeed heart-warming. Thank you for all your appreciation with regards to your overall satisfaction for having a comfortable experience while staying with us. We wish to let you know that we will strive hard to maintain the positive remarks you mentioned pertaining to the clean spacious and comfortable room in total so that we can ensure that we meet your utmost satisfaction. Our reliable staff will always be ready to attend to your needs at all times and we are committed to giving you the best service there is we can offer. We couldn’t wait to be of service to you again on your next visit to the area.

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Reviewed 24 August 2013

I book this hotel because it was the nearest hotel to crayola. This was the best part of the hotel. When we arrived there was a truckers convention. It was a 20 min wait to check in. Lobby reeked of cigarettes. By the time we got to the room hall way had foul odor room smelled just as bad and hotel refused to exchange rooms due to over booking. We only stayed one nite and would not recommend this hotel to and couple with a family.

  • Stayed: August 2013, travelled with family
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Review collected in partnership with Easytobook.com
Thank Jessica L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
qulity1, Guest Relations Manager at Days Inn Easton, responded to this reviewResponded 25 August 2013

We appreciate the time you took to share to us your experience following your recent stay. It is however disheartening to know that you were not at all satisfied with our service. We wish to inform you that your feedback will help us correct and improve our services to better achieve our primary goal, and it means a lot to us to hear your constructive feedback. It is our aim to always provide comfort and a pleasant experience, and we apologize if we clearly failed to do so during the time of your visit. You can be assured that we will continually work harder to correct the deficiencies with regards to the unpleasant smell and the customer service in the best possible way. We hope to be able to change your perception of our hotel should you reconsider and visit us again next time.

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Reviewed 23 August 2013

I wasn't going to write a review until I saw the charge on my credit card account for 185 dollars even though my wife, son, and I left the room at 10 PM because my son got bit twice by bugs in the bed. I could put up with the stinky cigarette smell in the room and the old, dirty appearance because I knew up front it was in the smoking section of the hotel. However, I must draw the line with the bugs. I discussed this with the front desk night clerk and the charge to my account should have never been put through. I couldn't believe my eyes when I saw my statement. We ended up driving all the way to Carlisle where we checked into another hotel that was acceptably clean.
Don't stay here unless you just don't give a crap.

  • Stayed: August 2013, travelled with family
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Thank jjbdmd
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
qulity1, Guest Relations Manager at Days Inn Easton, responded to this reviewResponded 25 August 2013

We thank you for spending your time and effort in making us aware of how our services have been during your stay with us. It is however very disheartening to know that certain issues have made your stay very uncomfortable. We sincerely apologize for the inconveniences you had to deal with. Your feedback regarding insect bites sustained in the hotel room that you’ve mentioned will undergo meticulous assessment and evaluation. Such matters will be handled seriously for it is our aim to provide our guests with a comfortable and clean environment to stay in. Your feedback did not only make us aware of it, but also gave us an opportunity to correct it. We will definitely make proper amendments for us to better serve our valued guests. Should you wish to contact us, you can reach us at this email address, support@myhotelreputation.com. We hope to give you a far better experience the next time you visit.

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Reviewed 5 August 2013 via mobile

This place is awful. Do NOT STAY HERE!!!! I was with my husband traveling while he worked in easton, pa. The night we checked in, the man @ the counter was friendly. But that was the only good thing about this hotel. The room was okay, nothing to praise tho. Our room was on the side where the train tracks was, and we heard the train @ all hours of the night. If we wasn't hearing the train, we were hearing the traffic on the road. There were sirens @ all hours of the night too. We watched so many fights out our window, that my 2year old & 7year old witnessed. It was unbelievable. One morning, my 2 year old woke up with welps/butes ALL OVER her. I got her some cream from Walgreens, thinking this may help her & gave her benderyl that I had already had. Always keep it on hand, because she has very sensitive skin & has reactions often. After about 4days of doing the cream & benedryl non stop, she still had the welps/bites all over here & it wasn't getting any worse. I told my fiancé to check the beds to make sure she didnt have bed bug bites, and sure enough he found bed bugs. So my 2year old had been getting ate up by bed bugs. Ended up taking her to the er it was so bad & they had to give her some medicine there. We told the maids that morning & they switched us to anther room on back side of the hotel. It was actually quite back there. But there were cob webs hanging from the ceiling. The maids were really nice about it & helped me as much as they could. There was only 1 maid that rude, and she couldn't even speak English. The breakfast was AWFUL!! Hotel is awful, some staff was nice but others were rude, location was terrible! Oh & the last day we were there, the cops had found a dead body in the river that runs right there @ the hotel. Run for your life away from this hotel & location!

  • Stayed: July 2013
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Thank CountryGirl114
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
qulity1, Guest Relations Manager at Days Inn Easton, responded to this reviewResponded 7 August 2013

It is indeed regrettable to hear that we have not met your expectations in the best possible way, and for that we are deeply sorry. We wish to thank you for taking the time out of your busy schedule to inform us of how we may better improve the delivery of our services. The constructive feedback you gave regarding the security, the unwanted disturbance, the room condition, the cleanliness and sanitation in total will not go unnoticed and rest assured that this will be given its due action to correct such deficiency. We sincerely hope that we may be given another chance to make it right on your next visit to the area. We hope to see you again soon.

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Additional Information about Days Inn Easton

Address: 185 S 3rd St, Easton, PA 18042-4503 (Formerly Quality Inn)
Phone Number:
Region: United States > Pennsylvania > Easton
Amenities:
Fitness Centre with Gym / Workout Room Free Breakfast Swimming Pool
Hotel Style:
Ranked #7 of 7 Hotels in Easton
Price Range: £49 - £72 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Days Inn Easton 2.5*
Number of rooms: 86
Reservation Options:
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Also Known As:
Quality Hotel Easton
Quality Inn Easton
Easton Quality Inn

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