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“Best stay ever!” 5 of 5 bubbles
Review of Quality Inn

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Quality Inn
Ranked #6 of 7 Hotels in Easton
Bellwood, Illinois
1 review
“Best stay ever!”
5 of 5 bubbles Reviewed 6 March 2014

this hotel was very easy to find, and checking in was very fast and simple the staff was very friendly. one of the staff girls Lillian was very delightful and helpful with directions and giving me ideas where to go shopping and finding a nice place to go eat. I

  • Stayed March 2014, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Jcrispin708
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
EastonComfort, Manager at Quality Inn, responded to this review, 4 April 2014
Jcrispin708 I am so happy to know you loved your stay with us. It means very much to us know we can make our guests feel at home. Lillian as well as the rest of our staff will be very happy to see you again.

Thank you so much for you amazing review.
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127 reviews from our community

Traveller rating
    24
    27
    35
    19
    22
See reviews for
43
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Rating summary
  • Location
    3.5 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    3.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (27)
Date | Rating
  • English first
  • Any
English first
Lancaster, Pennsylvania
1 review
5 of 5 bubbles Reviewed 27 February 2014

Jessie your breakfast attendant was very nice and runs an excellent morning breakfast bar.
I come in and out during the day so I can use my laptop computer and she always doing something. At 6:30 AM when I am there the bar is up and running with hot food.

  • Stayed February 2014, travelled on business
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank catv101
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
EastonComfort, Manager at Quality Inn, responded to this review, 4 April 2014
Thank you Catv101 for you review. I love to hear great stories from our guests about our staff. Jessie was very thankful and humbled to know you took the time to let others know about her. Your review lets us know that we are doing a good job and encourage us to continue proving you with our best.

Thank you ones more and hope to see you here soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Albuquerque, New Mexico
Level Contributor
104 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
2 of 5 bubbles Reviewed 5 February 2014

A tough location to find. This is a working location next to a truck driving school. The staff was kind and helpful. The rooms were clean.
Breakfast was stated as starting at 6, but that juice and coffee. The food with protein I. It was never out out before 6:45 and most of the folks had to leave before then to get to work. The people serving the breakfast were not morning people and no bother talking to them about the time. So breakfast included depended on what time you had to leave. In the evening it was a interesting crowd I the lobby, so if people watching is the goal, it rings the bell.

Room Tip: Do not stay here unless location is very important
See more room tips
  • Stayed February 2014, travelled on business
    • 2 of 5 bubbles
      Value
    • 2 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Albuquerque108
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
EastonComfort, Manager at Quality Inn, responded to this review, 4 April 2014
Thank you for your feedback it helps the staff and me where we need to improve. After reading your review we made changes to make sure our breakfast is completely ready by 6am. We have also found it very helpful to suggest to all our guests to use google maps for the most accurate directions. Our property is located inside the 25th Street Shopping Center and GPS will say you have arrived ones it reaches the shopping center, not bringing you all the way in to our hotel. Having a helpful, friendly, and smiling staff is absolutely important to us. We have made it a priority to improve.

I hope you will visit us ones more and see for yourself how committed we are to you and all our guests.

Sincerely,

Araceli McIntosh
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC

Travellers are raving about these Easton hotels

Louisville, Kentucky
1 review
5 of 5 bubbles Reviewed 28 January 2014

I wasn't having a very delightful day at my stay at the hotel due to a family death, I couldn't sleep at night, just didn't feel very comfortable. Well as I go downstairs to get some breakfast thinking like every typical hotel usually breakfast isn't there. It was and this very nice young lady named Jessy greeted me with such a nice and pleasant good morning, smiled and said to enjoy the rest of my day. Even that simple good morning made me think this is a good morning. we spoke for a little longer and did I have a change of heart that day. Ever since I keep her words of wisdom in my head.

Room Tip: Avoid first, third and fourth floor. Smokers on fourth floor and first floor you hear everything tha...
See more room tips
  • Stayed December 2013, travelled solo
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank james y
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
EastonComfort, Manager at Quality Inn, responded to this review, 4 April 2014
Dear James Y,

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.

We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback.

Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.

Sincerely,

Araceli Mcintosh
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Plains, Pennsylvania
1 review
3 of 5 bubbles Reviewed 29 December 2013

First, the place was very hard to find so we had to call the hotel and get specific directions to get us there. Gina was very helpful and finally we made it. We asked for a late check out and was told to call the desk at 9am. Halls were a bit run down and didn't smell nice. The room was clean, and surprisingly the beds and pillows were comfortable but the internet was horrible. We went down for breakfast the next morning and not one employee there had a friendly face or said good morning to us except for the same girl Gina from the night before. Breakfast was good and we were told the manager would call us and let us know about checking out at 12 instead of 11. We got the call and they told us we could not check out late. This was very disappointing since I am a Choice Privilege Member and an Employee of a Choice Hotel for years. First hotel that ever denied us an extended hour. We had checked in late the night before with our baby and just wanted to relax a bit before getting on the road for a long ride again.

  • Stayed December 2013, travelled with family
    • 2 of 5 bubbles
      Value
    • 1 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
Thank Mom2Boys570
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
EastonComfort, Manager at Quality Inn, responded to this review, 4 April 2014
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn.

Allow me to apologize on behalf of our hotel for failing to meet your expectations regarding our internet and customer service on your recent visit. I have shared your feedback with our internet provider and staff to ensure we handle these types of situations differently in the future.

Again, thank you for your time and valuable feedback. We sincerely appreciate it and hope you will give us another chance to provide you with superior service and accommodations on your next visit to Easton.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Cicero, New York
Level Contributor
52 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 bubbles Reviewed 29 December 2013

We were pleasantly surprised by our visit to this hotel. After reading several reviews we were reluctant to take a chance. Our room was clean and the king size bed was comfortable. The towels were plentiful and were soft, although not on the large size, but that's ok. The continental breakfast was sufficient for us. The receptionist was helpful in finding us a place to eat. We had been to an area pub three years before on a stay in Easton, but could not remember the name. She was able to jog our memory and we went off to eat. Yes, this hotel is a little dated, but many are these days. As long as it is clean and the staff pleasant I consider it a plus. Would stay here again if ever in Easton. The price is right and it was quiet and comfortable and clean.

Room Tip: We stayed on the first floor with a king size bed. The room was quiet even though it was a Saturday...
See more room tips
  • Stayed December 2013, travelled with family
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank golftrips123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
EastonComfort, Manager at Quality Inn, responded to this review, 4 April 2014
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.

Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

Sincerely,

Araceli Mcintosh
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Cleveland, Ohio
Level Contributor
13 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 bubbles Reviewed 26 October 2013

Finding the entrance was a bit of a puzzle, but this hotel was worth the search. One of the most comfortable beds we had slept in on our whole 7 day trip. The property was quite and clean. The breakfast was better then most. All in all, we were very happy.

  • Stayed October 2013, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank MagicManor
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
EastonComfort, Manager at Quality Inn, responded to this review, 4 April 2014
hank you for taking the time to complete our online survey regarding your recent stay at our hotel.

On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.

I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

Sincerely,

Araceli Mcintosh
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Quality Inn

Property: Quality Inn
Address: 2415 Nazareth Rd., Route 22 at 25th Street, Easton, PA 18042 (Formerly Comfort Inn Easton)
Phone Number:
Region: United States > Pennsylvania > Easton
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Wheelchair access
Hotel Style:
Ranked #6 of 7 Hotels in Easton
Price Range (Based on Average Rates): £
Hotel Class:2.5 star — Quality Inn 2.5*
Number of rooms: 79
Reservation Options:
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Also Known As:
Comfort Inn Easton Hotel Easton
Easton Comfort Inn

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