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“This Shipwreck Is Ready For Drydock!”

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Quality Inn Enola - Harrisburg
Ranked #2 of 2 Hotels in Enola
GreenLeadersBronze level
Reviewed 6 June 2013

Where to begin...?

I stayed at this hotel for one night last month. I was passing through town and all other hotels were booked. Believe me, I called around to everywhere before ending up here. The only available room was smoking with two beds (I'm a non smoker but can tolerate the smell). Each bed in my room had cigarette burns on the top sheet and were just not that crisp or clean. What was really odd were the pillows. Instead of one or two standard sized pillows, I was issued four very small pillows for each bed. I had to unite all eight to create a useable sleeping surface. When I woke up after only four hours of sleep (which was all I had time for), my back was trashed. I'm only 31 years old, am fit and active, and do not have a back problem. However, since my return I've been to the chiropractor for repair. Anyway, the other thing that was lacking was a desk. There was no desk in the room and the notepad they issued me only had two pages. The coffee pot in my room was not clean. I was able to hear the sound of the rooms on both sides of me and could clearly hear the sound of each television. Overall, the hotel was grubby. The one pleasant surprise was the bathroom and shower which I felt were in excellent condition thus why my rating is higher than just a one.

One final note. When I checked in, there was an elderly couple that was also checking in. They had an extensive amount of luggage and were issued a room on the second floor. The problem was, however, that they were informed by the front desk that there is no elevator to the second floor. That's right, only stairs. The poor front desk employee was on alone and there was no one else available to assist with luggage. That's when yours truly became a free bell hop and took mercy upon the elderly couple...carrying their luggage upstairs. Who knows what they did at check out?

  • Stayed: May 2013, travelled solo
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2  Thank wrg113
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
UMESH P, General Manager at Quality Inn Enola - Harrisburg, responded to this reviewResponded 18 June 2013

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.

On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.

I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

Sincerely,

UMESH PATEL
GM
QUALITY INN ENOLA
717-732-0785

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Reviews (114)
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74 - 80 of 114 reviews

Reviewed 19 May 2013

Clean, good value, friendly accommodating staff, typical free breakfast, off the interstate. Beds comfortable - rooms are what you would expect - worked for our needs. Beds were good, now heading to Lancaster, PA

  • Stayed: May 2013, travelled with friends
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1  Thank Jaime S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
UMESH P, General Manager at Quality Inn Enola - Harrisburg, responded to this reviewResponded 4 June 2013

Thank you for your kind review! We appreciate you taking the time to share your recent stay with others.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 8 May 2013

After breaking down on the highway 225 miles from home, it was nice to reach the Quality Inn in Enola, Pennsylvania. The owners/staff were welcoming, accomodating and their breakfast was superb. This is a perfect place to stay if you're a business traveler. Not too accomodating for a family or those with youngsters. There are no activities for children within the confines of the hotel. As to the "small", square pillows, you just have to take the pillow case off, open and fluff! (They are "sealed" in a square-type shape pillow case for sanity purposes.)

  • Stayed: May 2013, travelled with family
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1  Thank Sylvia S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
UMESH P, General Manager at Quality Inn Enola - Harrisburg, responded to this reviewResponded 5 June 2013

Dear valued guest,

Thank you very much for staying at our hotel.

Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

Sincerely,

UMESH PATEL
GM
QUALITY INN ENOLA
717-732-0785

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 7 May 2013

We recently stayed at the Quality Inn as we were on a budget. The room was very nice and clean, only the desk chair and side chair had stains. The desk chair had white stains on it that should be cleaned as it didn't look nice. Aside from that, the room was clean and was perfect for what we needed. Can't comment on the breakfast as there had been a large group of tourists that pretty much cleaned up everything by the time we got there. But there is the diner next door and Marysville Diner is very good. All in all I would recommend it to travelers on a budget.

Room Tip: As we were here for rail fanning, we had a room facing the NS Yard in Enola. This is a good value a...
  • Stayed: March 2013, travelled as a couple
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1  Thank JLFLOVESFOOD
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
UMESH P, General Manager at Quality Inn Enola - Harrisburg, responded to this reviewResponded 5 June 2013

Dear valued guest,

Thank you very much for staying at our hotel.

Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

Sincerely,

UMESH PATEL
GM
QUALITY INN ENOLA
717-732-0785

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 20 April 2013

I arrived amid a torrential rainstorm with a tornado warning and was greeted by a empathetic and efficient evening check-in attendant. The decor in the lobby was welcoming and not tired as in many hotels.

In the morning, I ased for a more detailed map of the area. Upon discovering that there were none left, Umesh gave me his own map. Both Umesh and Sam, at the front desk, were very upbeat and helpful.

The room, 215, was very clean and large with a king bed and sofa. it looked onto a small hill with trees just coming into bloom. Since it was on the back side of the hill, there was absolutely no noise from the highway.

The little square pillows were would be a nice addition to larger ones, but like Robert D, I would have preferred regular ones. This was a minor detail. They did not get in the way of a good sleep on a fabulous bed.

Breakfast looked good, but there were few gluten free alternatives, so I could not partake.

Overall, a very good hotel experience. I will definitely plan to stop here, if I come back this way.

Room Tip: Ask for the back side of the hotel. It is very quiet.
  • Stayed: April 2013, travelled solo
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1  Thank solaSML
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
UMESH P, General Manager at Quality Inn Enola - Harrisburg, responded to this reviewResponded 5 June 2013

Dear valued guest,

Thank you very much for staying at our hotel.

Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

Sincerely,

UMESH PATEL
GM
QUALITY INN ENOLA
717-732-0785

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 17 April 2013

We have never stayed at a nicer Quality Inn. The decor in the Lobby, Breakfast room and Room #121 was exceptional. The bed was comfortable and the room was very clean. The check inn attendant was very friendly and helpful. We plan to make this hotel our permanent stop over on our way to and from our Florida home.
Ute & Lyn

  • Stayed: April 2013, travelled as a couple
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1  Thank Ute B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
UMESH P, Owner at Quality Inn Enola - Harrisburg, responded to this reviewResponded 18 April 2013

Dear Sir,
Glad to hear that you had such a great stay. Thank you so much for your positive feedback on our hotel and we look forward to seeing you again the next time your travels bring you back to our location.
Thanks
Umesh patel (GM)

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Reviewed 14 April 2013

No surprises, clean room, decent bed. Breakfast is pretty basic, but there are several places to have breakfast within walking distance. Square pillows were sort of strange, I would have preferred standard pillows, but this was a minor detail.

  • Stayed: April 2013, travelled with friends
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Review collected in partnership with Easytobook.com
Thank Robert D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
UMESH P, General Manager at Quality Inn Enola - Harrisburg, responded to this reviewResponded 5 June 2013

Dear valued guest,

Thank you very much for staying at our hotel.

Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

Sincerely,

UMESH PATEL
GM
QUALITY INN ENOLA
717-732-0785

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Quality Inn Enola - Harrisburg

Address: 501 N Enola Rd, Enola, PA 17025-2129
Phone Number:
Region: United States > Pennsylvania > Enola
Amenities:
Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Wheelchair access
Hotel Style:
Ranked #2 of 2 Hotels in Enola
Price Range: £50 - £115 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Quality Inn Enola - Harrisburg 2.5*
Number of rooms: 69
Official Description (provided by the hotel):
The Quality Inn(R) Enola/Harrisburg, overlooking the beautiful Susquehanna River, is convenient for both business and leisure travelers. This hotel is minutes away from downtown Harrisburg and Farm Show Complex. The hotel is located within walking distance from a shopping plaza, K-mart, Dairy Queen, McDonalds, Dunkin Donuts, Super Market,Pizza Shop,24-hour Diner, Nearby Hershey is well-known for Hersheypark amusement park. Offering free Hot continental breakfast, free high speed internet wireless and wired. ... more   less 
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Also Known As:
Quality Inn Riverview Hotel Enola
Quality Inn Enola
Enola Quality Inn

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