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“Mountain Springs Hampton Inn, Ephrata, PA”

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Hampton Inn & Suites Ephrata - Mountain Springs
Ranked #1 of 3 Hotels in Ephrata
Certificate of Excellence
GreenLeadersBronze level
Syracuse, NY, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“Mountain Springs Hampton Inn, Ephrata, PA”
Reviewed 5 May 2013

This is a relatively new hotel in PA. Location is central with easy access to the Amish and Mennonite areas of Lancaster. Rooms are good and hotel is in excellent condition with plenty of parking. Site has indoor pool and a fitness room for guests with a free breakfast in the mornings. internet connections are available but tend to be somewhat slower than desired.

  • Stayed May 2013, travelled as a couple
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Review collected in partnership with Hampton

Helpful?
1 Thank Anthony B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
dianabernardo, General Manager at Hampton Inn & Suites Ephrata - Mountain Springs, responded to this review, 2 July 2013
We are honored that you thought we are new - we turn 8 this September! It's always nice to be perceived younger than you really are :)

I am super-excited to let you know we just upgraded our bandwidth, so our Internet really is 'high speed" - we hope you get the chance to enjoy it should you pass this way again !
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676 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (69)
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English first
Fletcher, VA, United States
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 4 May 2013

Very nice hotel in a great area. We have stayed here twice, staff is incredibly friendly and helpful. Lobby, breakfast area recently upgraded, and the fresh cookies in the afternoon are a nice touch. Fitness center is undergoing a needed renovation. There is a lot to do in the area with several good restaurants in easy walking distance.

  • Stayed April 2013, travelled as a couple
    • Value
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Review collected in partnership with Hampton

Helpful?
1 Thank Jeanne B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
dianabernardo, General Manager at Hampton Inn & Suites Ephrata - Mountain Springs, responded to this review, 2 July 2013
Thanks for coming back again to our award-winning hotel! I am so glad you noticed the improvements we are making - just another way to let you know we love having you here! See you on your next visit!
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United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 16 April 2013

Within the past few months I've had the opportunity to stay in a couple of different hotels. The Hampton Inn and Suites Ephrata is by far the cleanest hotel I have been in. The room was spotless. You could tell the linens, on the very comfortable beds, were freshly laundered. The bathroom was immaculate. Even the corners behind the vanity and around the tub had no dust or dirt in them. Yes I looked, because I just could not believe how clean it was. The room also had a microwave and a nice size refrigerator. The hotel staff was very friendly and helpful. We had the complimentary breakfast and the food was good, fresh and hot. The dining room was nicely appointed with a floor to ceiling fireplace and plenty of seating. There was also a long, modern table with high chairs that seated 12, so a large group could sit together. It was clear the hotel was designed so the guest would have the best experience possible. I will definitely be staying here again.

  • Stayed April 2013, travelled with friends
    • Value
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Review collected in partnership with Hampton

Helpful?
1 Thank Kristen M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
dianabernardo, General Manager at Hampton Inn & Suites Ephrata - Mountain Springs, responded to this review, 2 July 2013
Your review title is one of the greatest compliments we could receive. Our housekeeping Team just received a score of 100% on our last Hilton inspection, so I am glad that was apparent to you on your recent visit! Our lobby area also just got a face lift and our community table is certainly a popular place to sit both during and after breakfast. Thanks again for the great review and we look forward to seeing you again!
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1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 5 April 2013

A clean, comfortable hotel with a good breakfast. Nice, small indoor pool and fitness room. We were struck by the friendliness and cheerfulness of the staff, from reception to management to housekeeping to breakfast service. A very pleasant place to stay.

  • Stayed April 2013, travelled with family
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    • Location
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Review collected in partnership with Hampton

Helpful?
1 Thank Ellen S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
dianabernardo, General Manager at Hampton Inn & Suites Ephrata - Mountain Springs, responded to this review, 2 July 2013
We love being called "very pleasant" - thank you for your kind words! Our Team Members really love their jobs, and I am glad you noticed. We hope to see you on future visits to our hotel!
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Monroeville
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 19 March 2013

We arrived around 6:00pm on a Thursday at the Hampton Inn in Ephrata. I had reserved the room the week before and was checked in by the courteous young lady. Everyone was so friendly and helpful. There was coffee and chocolate chip cookies in the lobby - which were great. As soon as I opened the door to our room I could tell this was going to be a great experience. The room was fresh and clean. The beds were so welcoming with the white fresh crisp bedding and those great fluffy pillows. The bathroom was also very clean and stocked with everything you could need. We were all so impressed. The entire building was so clean and well kept. The breakfast was good too. The overall decor of the room and hotel is so high-end with an affordable price. I definitely would stay at this Hampton Inn again and will recommend a Hampton Inn to anyone who wants a quality stay. The Applebee's was just behind the hotel out the back door and down the sidewalk.... so convenient not having to drive.

Room Tip: You get the best room and greatest staff when you stay at this Hampton Inn.
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  • Stayed March 2013, travelled with family
    • Value
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Helpful?
1 Thank E S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
dianabernardo, General Manager at Hampton Inn & Suites Ephrata - Mountain Springs, responded to this review, 22 March 2013
We totally love being called "exceptional"! Thank you for your kind words. I am thrilled to hear all of the great compliments.

We bake Otis Spunkmeyer cookies every night from 6-8 pm and the flavors change all the time - chocolate chip is definitely a classic favorite. The bedding seems so fresh & clean because it is - all of the bed linens, including the duvet cover, are cleaned for arrival for every room, every day! It's one of the things we love most about being a Hampton. We certainly take pride in being called well-kept, as this year we celebrate our 8th birthday!
Thanks again for staying with us, and we hope to see you on a future visit!
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Hedgesville, West Virginia, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 17 March 2013

Everything was perfect during my 3 day stay at this hotel. The room was clean and comfortable, the view was great, the staff was helpful. I will definitely stay at this hotel again when visting the area.

  • Stayed March 2013, travelled on business
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Helpful?
1 Thank Jennifer W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
dianabernardo, General Manager at Hampton Inn & Suites Ephrata - Mountain Springs, responded to this review, 22 March 2013
I think you said all of our favorite things in your short & sweet review. We are glad that you think we are a great place to stay, and we look forward to your next visit!
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Hopewell, New Jersey
Level Contributor
111 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
Reviewed 14 March 2013

Stayed overnight at the Hampton Inn & Suites Ehprata. Checked in by Matt at the front desk, exceptional service. Matt was pleasant, highly enuthused and accomodating. He even switched me to a room that was ready so I wouldn't have to wait. My room was spacious and clean. The breakfast area in the morning also spotless and well attended by a pleasant hoteal staffer.

For the money, Hampton Inns continue to impress me with their accomodations and service.

  • Stayed March 2013, travelled solo
    • Value
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Helpful?
2 Thank Hunt201
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
dianabernardo, General Manager at Hampton Inn & Suites Ephrata - Mountain Springs, responded to this review, 22 March 2013
It seems that you are a repeat Guest with the Hampton Brand - I agree that they are consistently excellent, and appreciate your compliments on our hotel & staff. We are lucky to have Matt on our Team, and I am glad he "wow"ed you with his great service! He's a gem and we are happy you noticed that he loves his job.

We hope to see you again on future visits to Lancaster County!
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Additional Information about Hampton Inn & Suites Ephrata - Mountain Springs

Property: Hampton Inn & Suites Ephrata - Mountain Springs
Address: 380 E Main St, Ephrata, PA 17522-2535
Phone Number:
Region: United States > Pennsylvania > Lancaster County > Ephrata
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 3 Hotels in Ephrata
Price Range (Based on Average Rates): ££
Hotel Class:2.5 star — Hampton Inn & Suites Ephrata - Mountain Springs 2.5*
Number of rooms: 72
Official Description (provided by the hotel):
Experience small-town hospitality in charming Ephrata, PA - just minutes from Amish farmlands. We are an award winning hotel in Northern Lancaster County, ranked in the Top 5% of the Hampton Brand since opening. 100% nonsmoking hotel with min-fridge & microwave in every room. Our free hot breakfast served 6-10am daily is the perfect start to your day with eggs, make your own waffles (with toppings!) oatmeal, cereal, yogurts and fresh fruit, and much more. We are on a hill overlooking downtown Ephrata, and we get lots of compliments on the view and our quaint location. Come and see why we are ranked in the Top Ten on TripAdvisor in Lancaster County out of 99+ hotels! ... more   less 
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Also Known As:
Hampton Inn & Suites Ephrata Hotel Ephrata
Hampton Inn And Suites Ephrata
Hampton Inn Ephrata
Ephrata Hampton Inn
Hampton Inn Hotel Ephrata

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