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“Couldn't ask for better”

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Hampton Inn & Suites Ephrata - Mountain Springs
Ranked #1 of 3 Hotels in Ephrata
Certificate of Excellence
GreenLeadersBronze level
Dover, New Hampshire, United States
Level Contributor
15 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
“Couldn't ask for better”
Reviewed 10 September 2013

We stay @ this hotel 1-2 times per year to visit family in the area. It has greatly improved over the last couple of years. The front desk staff were outstanding. The room was super clean and the bed very comfortable. I would highly recommend it.

  • Stayed September 2013, travelled with family
    • Value
    • Location
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Review collected in partnership with Hampton

Helpful?
1 Thank 59dorothym
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
dianabernardo, General Manager at Hampton Inn & Suites Ephrata - Mountain Springs, responded to this review, 12 September 2013
We are very happy to be your spare bedroom when you visit family in Ephrata. Thanks for the great review - I am glad you noticed the renovations we recently completed. We are getting new carpet installed in our rooms in the next few weeks, and are constantly making strides to upgrade our Guests' experience. See you again on your next visit!
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673 reviews from our community

Traveller rating
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (69)
Date | Rating
  • English first
  • French first
  • German first
  • Any
English first
Westminster, United States
2 reviews
Reviewed 9 September 2013

Hampton Inns continues to be a decent value in hotel accomodations . As is agenrally the case , service was fine but not exceptional, the comp breakfast was tolerable, internet speeds were slow , and the room was clean . We stayed here for a local baseball tournament , and the location was ideal for all the field locations involved.

  • Stayed September 2013, travelled with family
    • Value
    • Location
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    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
Thank Scott M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
dianabernardo, General Manager at Hampton Inn & Suites Ephrata - Mountain Springs, responded to this review, 12 September 2013
We love baseball, and are glad you found us for your local tournaments. Our high speed internet bandwidth was recently upgraded; and it is a noticeable difference. We hope your Teams did well, and hope you return the next time you play!
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Melbourne, Australia
Level Contributor
13 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 7 September 2013

This place was hard to believe. The front office staff were unbelievably nice and helpful. The breakfast, cookies were lovely. Such good value for money. The view from our room was really very nice and the room was large and well appointed. I couldn't recommend a place more highly. All the staff were really friendly.

  • Stayed August 2013, travelled with family
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Helpful?
Thank Mel C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
dianabernardo, General Manager at Hampton Inn & Suites Ephrata - Mountain Springs, responded to this review, 12 September 2013
If we had an award for Best TripAdvisor Review Title, you might just win! Thanks for the awesome compliments. Hopefully we made a believer out of you :) I am very proud of our Team and the impression they made on you. We love our jobs, and i am glad it shows. We hope to see you again on a future visit!
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Camden, United States
1 review
Reviewed 6 September 2013

The service at this hotel was excellent. The personnel was friendly and asked if we needed anything whenever we met in the hall or the lobby. All employees were friendly including the cleaning personnel. The lobby and the room were spotless. My family enjoyed the continental breakfast which had a great variety of foods. I truly enjoyed my stay.

  • Stayed September 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
Thank Craig S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
dianabernardo, General Manager at Hampton Inn & Suites Ephrata - Mountain Springs, responded to this review, 10 September 2013
Thank you so much for the great review - we are certainly blessed with a great Team and it makes me so proud that they all made a positive impression on you. Calling our rooms "spotless" is the greatest compliment for our Housekeeping Team, who win awards for their cleanliness scores. I am so happy you enjoyed your stay, and hope you visit us again the next you visit Lancaster County.
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Pasadena, Maryland
Level Contributor
109 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
Reviewed 4 September 2013

We have driven pass this hotel on the hill several times going through Ephrata, Pa. Stayed this pass weekend and really enjoyed it. From the moment we came into the hotel everything was perfect. The room was comfortable and clean and the view was incredible. The free breakfast in the morning was very nice and plenty of seating. This is one hotel you don't want to miss.

Room Tip: Get a room over looking the town. You can see everything.
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  • Stayed September 2013, travelled as a couple
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Helpful?
Thank Verna S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
dianabernardo, General Manager at Hampton Inn & Suites Ephrata - Mountain Springs, responded to this review, 5 September 2013
I am so glad that you stayed with us this time! Thanks for the great review - saying we are a hotel you "don't want to miss" makes us feel all warm & fuzzy. Hope to see you on your next trip through Ephrata.
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Callicoon, New York
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 3 September 2013

My Family & I stayed at the Hampton Inn over Labor Day weekend. We had an excellent stay. The Hotel was very clean, the breakfast was very good with many options, the pool was clean and warm and the Staff was very very friendly, helpful and extremly nice. I would recommend this hotel to anyone visiting the Amish County or surrounding area. The hotel is about 15 minutes from Intercourse/Bird in Hand. The backroads drive to any of the local areas is beautiful and worth the extra few minutes. We ate at Lilly's on Main the first night with our 8 month old baby. The food was great and decor very nice (more upscale) and they didnt seem to mind us bring a baby. The second night we ate at The Hill Top. It was a bar/restaurant and the food was great, service was fast and staff very friendly (about half the price of Lilys). We will def. come back to this hotel!!!!

  • Stayed August 2013, travelled with family
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Helpful?
Thank 342shannana
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
dianabernardo, General Manager at Hampton Inn & Suites Ephrata - Mountain Springs, responded to this review, 12 September 2013
Thanks for the great review! Glad you enjoyed a great family weekend over the holiday. The back roads directions were made up by our Team to allow our Guests the best view on their way to Amish Country - glad you enjoyed them! Lily's and the Hilltop are both within walking distance and two of our favorite restaurants. Happy to hear they delivered on great food and service! See you again on your next visit!
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Riverdale, New Jersey
Level Contributor
68 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed 1 September 2013

We have stayed here on many occasions and each time I am reminded why. The staff goes above and beyond to ensure any need is met. The hotel is always clean and inviting. We will continue to regularly stay here!!

  • Stayed August 2013, travelled with family
    • Value
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    • Cleanliness
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Helpful?
Thank 22TravelingMama
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
dianabernardo, General Manager at Hampton Inn & Suites Ephrata - Mountain Springs, responded to this review, 5 September 2013
It's so nice to hear such great compliments from a repeat Guest. I hope that you are a member of our Hilton HHonors program so you are earning points & miles each time you stay - and hopefully even earn a free stay! Thanks for the kind words. See you again soon!
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Additional Information about Hampton Inn & Suites Ephrata - Mountain Springs

Property: Hampton Inn & Suites Ephrata - Mountain Springs
Address: 380 E Main St, Ephrata, PA 17522-2535
Phone Number:
Region: United States > Pennsylvania > Lancaster County > Ephrata
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 3 Hotels in Ephrata
Price Range (Based on Average Rates): ££
Hotel Class:2.5 star — Hampton Inn & Suites Ephrata - Mountain Springs 2.5*
Number of rooms: 72
Official Description (provided by the hotel):
Experience small-town hospitality in charming Ephrata, PA - just minutes from Amish farmlands. We are an award winning hotel in Northern Lancaster County, ranked in the Top 5% of the Hampton Brand since opening. 100% nonsmoking hotel with min-fridge & microwave in every room. Our free hot breakfast served 6-10am daily is the perfect start to your day with eggs, make your own waffles (with toppings!) oatmeal, cereal, yogurts and fresh fruit, and much more. We are on a hill overlooking downtown Ephrata, and we get lots of compliments on the view and our quaint location. Come and see why we are ranked in the Top Ten on TripAdvisor in Lancaster County out of 99+ hotels! ... more   less 
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Also Known As:
Hampton Inn & Suites Ephrata Hotel Ephrata
Hampton Inn And Suites Ephrata
Hampton Inn Ephrata
Ephrata Hampton Inn
Hampton Inn Hotel Ephrata

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