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Hampton Inn & Suites Ephrata - Mountain Springs
Ranked #1 of 3 Hotels in Ephrata
Certificate of Excellence
GreenLeadersBronze level
Reviewed 1 October 2013

A wonderful experience. My husband and I were in Ephrata for a long weekend of antiquing. This is one of the nicest Hampton Inns that I have stayed in. And I have stayed in dozens of them all over. The staff was wonderful. The breakfast one of the best. The breakfast staff was the most attentive I've ever seen. It is exceptionally clean overall, from the rooms to the lobby to the breakfast area. We will for sure be back.

  • Stayed: September 2013, travelled as a couple
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Review collected in partnership with Hampton
Thank David D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
dianabernardo, General Manager at Hampton Inn & Suites Ephrata - Mountain Springs, responded to this reviewResponded 15 October 2013

Telling us we are one of the nicest Hampton Inns you've stayed in is a compliment we take to heart - thank you! I hope you enjoyed your antiquing - we are just a few minutes form the "Antiques Capitol of the World" and this time of year is perfect for finding treasures. We are super-proud of the breakfast Team for making such an impression on you - we are very blessed to have them. See you on your next trip!

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554 - 560 of 728 reviews

Reviewed 28 September 2013

The special access room was big & roomy. Staff and breakfast were great. Nice surprise was an Applebee's restaurant just next door for supper. (Just take the hotel elevator to the ground floor. Access to the restaurant through the courtyard with lots of ramps.)

  • Stayed: September 2013, travelled with family
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Thank ScooterOneForward
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
dianabernardo, General Manager at Hampton Inn & Suites Ephrata - Mountain Springs, responded to this reviewResponded 15 October 2013

We LOVE being called "Top of the Line" - thank you! Applebee's is so convenient for our Guests and their menu is always changing. I am glad you enjoyed the accessible room - the extra space is perfect for larger families. Thank you for being our Guest - we hope to see you again!

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Reviewed 28 September 2013

We had a very nice stay at this hotel. The staff was friendly, courteous, and very helpful. There were fresh baked cookies available to guests upon arrival. Our room was clean and the furnishings were attractive. There was a restaurant within a few steps of the hotel which was very convenient. We would definately stay here again.

  • Stayed: September 2013, travelled as a couple
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Review collected in partnership with Hampton
Thank Nancy S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
dianabernardo, General Manager at Hampton Inn & Suites Ephrata - Mountain Springs, responded to this reviewResponded 15 October 2013

I am glad you had a very pleasant stay - with a smiley face! :-) The fresh baked cookies are a hit- and this month we are featuring the "pink" chip chocolate cookies to benefit the Susan G. Komen Race for the Cure during Breast Cancer Awareness Month. I love everything you said about our hotel and hope you come to visit again on your next trip to Lancaster County!

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Reviewed 25 September 2013

The staff are remarkably pleasant and helpful. The entire hotel is clean and fresh. Rooms are clean and fresh and more importantly comfortable. I would stay there again if the need arises. Complimentary breakfast is like dining at a resturant. A large selection of foods that were very good. Dining area was bright and very clean.

  • Stayed: September 2013, travelled solo
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Review collected in partnership with Hampton
Thank Donna S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
dianabernardo, General Manager at Hampton Inn & Suites Ephrata - Mountain Springs, responded to this reviewResponded 27 September 2013

We love being called clean and fresh - twice! Thanks so much for your kind words. We are blessed with a great Team who takes pride in what they do every day. I am glad you enjoyed our free hot breakfast and the variety of foods, which we are always improving to wow our Guests. Hopefully you will be back in our area again!

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Reviewed 25 September 2013

We have almost always been very satisfied with Hampton Inns. Clean, comfortable rooms, good locations and an excellent breakfast. Staff is almost always courteous, helpful and diligent. It is what we look for in getaway. Convenience and confidence that it will be enjoyable. Which is not what we have found with some other hotel chains.

  • Stayed: September 2013, travelled as a couple
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Review collected in partnership with Hampton
Thank Patrick M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
dianabernardo, General Manager at Hampton Inn & Suites Ephrata - Mountain Springs, responded to this reviewResponded 27 September 2013

I am so happy that we got to be a part of your positive experience with the Hampton Brand. I have been with Hampton for 15 years, and I agree that it is one of the best for consistency in quality and service. I hope that you are a member of our Hilton HHonors program so you can earn points and miles every time you stay at a Hampton and hopefully earn some free nights! Thank you for being a loyal Guest - we hope to see you again at our hotel or another in the Hampton family.

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Reviewed 18 September 2013

I was extremely satisfied with my stay at the Hampton Inn in Ephrata. It was one of the nicest hotels I've stayed in. Everything was clean and presentable and all interactions with staff were pleasant and helpful. Plus, this specific location is graced with one of the most gorgeous views I've ever seen. The rooms on the back side of the building look out over the town of Ephrata with rolling hills, gorgeous trees, and historical buildings. My boyfriend and I arrived just in time to watch the sun set from the parking lot and even got up earlier than planned the next morning just to watch it rise, because the view is so spectacular. The room we stayed in was completely spotless and picture perfect. All appliances in the room worked well and functioned properly. The beds are so comfortable, you won't want to wake up in the morning. I would recommend this specific Hampton location to anyone who's visiting the area, regardless of the purposes of your trip.

  • Stayed: September 2013, travelled as a couple
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Review collected in partnership with Hampton
Thank Sheldon R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
dianabernardo, General Manager at Hampton Inn & Suites Ephrata - Mountain Springs, responded to this reviewResponded 27 September 2013

I have to admit, I am crazy about your title - short and sweet and to the point :) - thank you for the great review! We are honored to have the word "gorgeous" used not once but twice as you described your experience. I am so glad you enjoyed both the sunset and sunrise from your room - our view is quickly becoming a trademark of our hotel. The Housekeeping Team will be recognized for providing a spotless room; we are very proud of the commitment to excellence that they show every day, which led to your great experience. Thanks so much for the shout out on TripAdvisor, and we will await your return on your next visit!

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Reviewed 16 September 2013

This is a good clean hotel in a nice safe location. The staff is friendly and responsive. The lounge and front desk area have been upgraded but the rest of the facility is in need of a freshening. The "free" coffee is excellent quality. We have stayed here several times and would return again.

  • Stayed: September 2013, travelled as a couple
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Review collected in partnership with Hampton
Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
dianabernardo, General Manager at Hampton Inn & Suites Ephrata - Mountain Springs, responded to this reviewResponded 27 September 2013

Thank you for the nice review! I am glad you found our hotel clean and the free coffee you love is available 24 hours a day! Thanks for noticing our lobby upgrades - and good news, we are getting new carpet in our guestrooms as well as we upgrade our Guests' experience. We hope to see you again soon on your next vsiit to Lancaster County!

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Additional Information about Hampton Inn & Suites Ephrata - Mountain Springs

Address: 380 E Main St, Ephrata, PA 17522-2535
Phone Number:
Region: United States > Pennsylvania > Lancaster County > Ephrata
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 3 Hotels in Ephrata
Price Range: £85 - £124 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hampton Inn & Suites Ephrata - Mountain Springs 2.5*
Number of rooms: 72
Official Description (provided by the hotel):
Experience small-town hospitality in charming Ephrata, PA - just minutes from Amish farmlands. We are an award winning hotel in Northern Lancaster County, ranked in the Top 5% of the Hampton Brand since opening. 100% nonsmoking hotel with min-fridge & microwave in every room. Our free hot breakfast served 6-10am daily is the perfect start to your day with eggs, make your own waffles (with toppings!) oatmeal, cereal, yogurts and fresh fruit, and much more. We are on a hill overlooking downtown Ephrata, and we get lots of compliments on the view and our quaint location. Come and see why we are ranked in the Top Ten on TripAdvisor in Lancaster County out of 99+ hotels! ... more   less 
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Also Known As:
Hampton Inn And Suites Ephrata
Hampton Inn & Suites Ephrata Hotel Ephrata
Hampton Inn Ephrata
Ephrata Hampton Inn
Hampton Inn Hotel Ephrata

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