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Hampton Inn & Suites Ephrata - Mountain Springs
Ranked #1 of 3 Hotels in Ephrata
Certificate of Excellence
GreenLeadersBronze level
Tempo, United Kingdom
Level 1 Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Stay”
Reviewed 21 November 2013

Excellent Hotel, Breakfast good, staff helpful, Hotel clean and tidy with good facilities. Beds fantastic, lovely clean white linen and the king bed are massive. Good value for the price and standard that you would receive. Will be back in a Hampton. Would recommend this hotel brand to all.

  • Stayed November 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
1 Thank Angela F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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699 reviews from our community

Traveller rating
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (69)
Date | Rating
  • English first
  • French first
  • German first
  • Any
English first
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 18 November 2013

The Hotel was immaculate and welcoming except for one thing that made each day a cold start; the shower water pressure made me think of England where the older plumbing "trickles" the same way. When reported the shower head was changed but this just made the trickle an even spray but still very poor water pressure.

  • Stayed November 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
1 Thank Phil W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
wilkes-barre, Panama
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 14 November 2013

top rate hotel and reasonably priced for the amenities. price doesn't go up for one or two people. ephrata town is pleasant in the winter and this hotel brings to you a joyous way to experience it. In a snow storm, there is no better way to spend a few days in the fireside lobby. the beds are so comfortable, i always sleep better here then in anywhere else.

  • Stayed November 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
1 Thank Mike Y
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
New York City, New York
Level 4 Contributor
27 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
Reviewed 13 November 2013

My wife and I spent two nights at this wonderful hotel and were entirely satisfied and happy. Everything about the hotel is splendid, but perhaps nothing is more outstanding than the staff. Everyone from the people at the desk to the cleaning ladies to the attendants in the breakfast room were polite, friendly, genuinely helpful, greeted us warmly, and really seemed to care for us. The whole hotel was spotless and clean, and the room quiet, well furnished and comfortable. Coffee and tea are available in the lobby round the clock, and Hampton Inn's breakfasts are famous. There are yogurts, hot and cold cereals, eggs, bacon, sausages, pancakes, waffles...you name it, they have it and will gladly serve it. The hotel has a small pool which I did not use, but which a friend found very pleasant. The fitness room, which I did use, has a treadmill and various other exercise and weight machines which are well maintained.
The parking lot is just a little difficult to find, since to access it you have to turn at the light and go up a side street before getting to the entrance which is at a fairly sharp angle. However, it is large and provides ample parking spaces.
I would recommend Hampton's Inns anywhere in the country as great places for a happy and comfortable stay.

Green Features: I understand that the hotel recycles, though separate recycling garbage cans were not provided in the room. They also have a towel reuse program.
  • Stayed November 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank bsingh1029
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
usa
Level 4 Contributor
34 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 12 November 2013

Wow, the staff at the Hampton Inn gave us a very nice mini-suite on the side of the hotel overlooking the town of Ephrata (pronounced Eh-frit-uh, I've been told) and the farms beyond the town. Beautiful view and very quiet, even though the hotel was full. Room, hallways, lobby, dining areas and grounds all were spotless. Staff kept checking with us to make sure everything was good and that we were happy - which we were. Nicole took great pains to discuss different restaurants and make suggestions. We settled on dinner at the Hilltop, kitty corner from the hotel, where we shared a huge platter of meatloaf and a huge house salad. We walked thru town several times and took the walk to the Ephrata Cloister dating from an early religious community. The walk is one mile each way, straight down Main Street and up and downhill, so wear comfortable shoes.

In first getting to the hotel, it was just a bit tricky to get into the parking lot, as you need to turn off Main Street at the light and go partly around the block to reach the entrance of the lot. Also, if you are staying in Ephrata on a Sunday, be aware that most stores and restaurants are closed. We did not choose to eat at the Appleby's next door, though the parking lot showed it was popular with many people.

We would love to go back to this hotel.

Room Tip: Stay on the west side of the hotel for the view, or the east side to not hear the church bells.
See more room tips
Green Features: The hotel does have some green practices regarding the towels and bedding, but it would be great if they could have separate recycling containers for paper, plastic, glass and cans. I recognize the locality may not offer recycling.
  • Stayed November 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank someconcerns
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Frisco, United States
1 review
Reviewed 11 November 2013

By far one of the best hotels I've stayed at for business trips. The staff is always great and does their best to meet or exceed your expectations. Even though I dislike traveling, I'm always looking forward to staying here. They make it feel like a home away from home!

  • Stayed October 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Review collected in partnership with Hampton

Helpful?
Thank Benjamin T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Manchester, Connecticut
Level 3 Contributor
22 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 3 November 2013

This stay was way better than I could have ever expected. I was there with my church group for one night and was exceptional. The room was nice and very clean (which is a good thing). The staff was very nice. Coming back from Sigh & Sound it was nice to see there was still coffee and tea in the lobby along with cookies. When we went to our rooms there was a very nice note with some candy thanking us for staying there and wishing us a safe trip home. I can't say I have experienced that before.
The experience at breakfast was even better the next morning. There seemed to be a staff of 3 or 4 constantly making sure the food was replenished for our rather large group. They were beyond friendly and even passed out mints (which I can say I have never experienced before either).
The bar has now been set very high for other hotel chains that I frequent for trips.

Room Tip: Request a room overlooking the city.
See more room tips
  • Stayed November 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank pianomann
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
dianabernardo, General Manager at Hampton Inn & Suites Ephrata - Mountain Springs, responded to this review, 29 December 2013
Hooray for a capital WOW with 3 exclamation points! Thank you so much for the enthusiastic review. We loved having your group here, and love to have "fun" with our groups - I am glad you enjoyed the treats in your room. Thank you for being our Guest. We hope your group comes back to see the all-new show of "Moses" in 2014 at Sight and Sound!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hampton Inn & Suites Ephrata - Mountain Springs

Property: Hampton Inn & Suites Ephrata - Mountain Springs
Address: 380 E Main St, Ephrata, PA 17522-2535
Phone Number:
Region: United States > Pennsylvania > Lancaster County > Ephrata
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 3 Hotels in Ephrata
Price Range (Based on Average Rates): ££
Hotel Class:2.5 star — Hampton Inn & Suites Ephrata - Mountain Springs 2.5*
Number of rooms: 72
Official Description (provided by the hotel):
Experience small-town hospitality in charming Ephrata, PA - just minutes from Amish farmlands. We are an award winning hotel in Northern Lancaster County, ranked in the Top 5% of the Hampton Brand since opening. 100% nonsmoking hotel with min-fridge & microwave in every room. Our free hot breakfast served 6-10am daily is the perfect start to your day with eggs, make your own waffles (with toppings!) oatmeal, cereal, yogurts and fresh fruit, and much more. We are on a hill overlooking downtown Ephrata, and we get lots of compliments on the view and our quaint location. Come and see why we are ranked in the Top Ten on TripAdvisor in Lancaster County out of 99+ hotels! ... more   less 
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Also Known As:
Hampton Inn And Suites Ephrata
Hampton Inn & Suites Ephrata Hotel Ephrata
Hampton Inn Ephrata
Ephrata Hampton Inn
Hampton Inn Hotel Ephrata

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