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“Worth the money”

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Sheraton Erie Bayfront Hotel
Ranked #2 of 38 Hotels in Erie
Certificate of Excellence
GreenLeadersGold level
Pittsburgh, Pennsylvania
Level 5 Contributor
53 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
“Worth the money”
Reviewed 20 April 2014

I stayed here with a group attending a conference. What a wonderful location with great views. The accommodations were typical Sheraton quality, the staff was friendly (from the registration, housekeeping, catering and fitness area) and more than capable of answering any questions. Each one always said, "if you have any questions, my name is xxx and I would be glad to help you". All of our meals were included in the conference which was held at the convention center, and they were delicious. The fitness center was small and still worth the effort of the workout. It was also clean and didn't have the "gym odor" that some smaller places would. Parking was convenient also. The only downside is that the room had no drawer space. Everything needed hung up in the large valet.

Room Tip: I was on the opposite side of the bay and still had a nice view.
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  • Stayed April 2014, travelled on business
    • Value
    • Location
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Helpful?
1 Thank Cyd827
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dan P, General Manager at Sheraton Erie Bayfront Hotel, responded to this review, 25 April 2014
Thank you for your recent stay at the Erie Sheraton Bayfront Hotel. I appreciate you taking the time to leave us feedback about your recent stay. I am glad that you enjoyed the view from your room and we look forward to seeing you at the hotel again in the near future.
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902 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (329)
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English first
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 18 April 2014

I just stayed last weekend at the Sheraton Bayfront and it was a great experience. The rooms were clean and comfortable, the bar and restaurant were delicious and refreshing, and the views were second to none in the city. You can't beat an Erie sunset from the Sheraton.

  • Stayed April 2014, travelled as a couple
    • Value
    • Location
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Helpful?
1 Thank Rob M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dan P, General Manager at Sheraton Erie Bayfront Hotel, responded to this review, 25 April 2014
Thank you for completing a review on your recent stay at the hotel. I appreciate your positive comments and am glad that you enjoyed your stay. I agree that the sunsets in Erie are very beautiful to watch. We hope to see you again soon.
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2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 13 April 2014

Last weekend my mother and I took a trip over to Erie to visit a university and we stayed at the Sheraton for two nights. The room was impeccably clean, very well taken care of, and had a great view of the bay. In the morning we ate at the Bayfront Grille and I have to say that I have never has such a delicious breakfast! I honestly could have kept eating all day it was so good. The other great thing about the grille was the view of the bay and the peninsula. There is this huge window that looks out on the water and it's so peaceful. The hotel is right at the base of town and in close proximity of the stores in downtown Erie. I would and definitely will come back in the future, I highly recommend it!

Room Tip: The two great views are either of downtown Erie with marina and boats in front or of the lake with t...
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  • Stayed April 2014, travelled with family
    • Value
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    • Cleanliness
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Helpful?
1 Thank Marcela R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dan P, General Manager at Sheraton Erie Bayfront Hotel, responded to this review, 25 April 2014
Thank you for choosing the Erie Sheraton Bayfront for your recent trip. I appreciate you taking the time to leave us feedback about your stay. I am glad that you got to enjoy the hotel, the restaurant and all the great places Erie has to offer. We look forward to seeing you at the hotel again in the future.
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Shrewsbury, Massachusetts
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 5 April 2014 via mobile

A huge group of us had the pleasure of staying for a week at this hotel. The staff was amazing accommodating numerous last minute room requests, group gatherings, receptions, and more. The management team was outstanding. We ate at the on site restaurant numerous times and the food was wonderful. The salmon burger was the best I've ever had.

I must say that after booking numerous other properties in Erie, almost all of our attendees moved over to this hotel. It has the BEST location if you have business or events to attend downtown. The free trolley was a fun way to go to Starbucks and the arena each day.

The parking garage is well lit and secure. The property is well maintained and CLEAN. The rooms are recently renovated and the beds were very comfortable.

Thank you to all the staff that went above and beyond to make our visit the very best.

Stayed March 2014, travelled with friends
Helpful?
2 Thank jrbrugliera
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dan P, General Manager at Sheraton Erie Bayfront Hotel, responded to this review, 25 April 2014
thank you for choosing the Erie Sheraton Bayfront for your visit to watch the NCAA basketball games. I appreciate all your great feedback on the hotel and the city. Congratulations on your team winning the championship! We hope to see you at the hotel again in the future.
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U.S.
Level 3 Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed 1 April 2014

One of the worst hotel experiences I have ever had--and I have traveled to many large cities over the years. Recently I was here on a Saturday night, and I was sitting quietly in a hallway near the front vestibule waiting for a ride from a friend. An intoxicated man started yelling at me, I ignored him until he started threatening me. I was going to go into the lobby for help when he had two friends show up and I felt trapped in the hallway, as the three of them were between me and the front doors into the lobby. Someone apparently from the hotel briefly looked into the hallway from the double doors and never intervened. If someone from the hotel staff or management had bothered to inquire such as "hey what is going on here" it would have provided a distraction so I could have extracted myself from the situation. The situation become loud and hostile and this guy wanted to "take me outside" and apparently fight me because "he didn't like my face" and "i had been sitting there too long". I felt very physically threatened. The police arrived eventually right before things got ugly, and the man and his two friends made false allegations that "I had been bothering people, including girls and they were protecting them from me". Since I had no witnesses (which I would have had if the management had bothered to find out what was going on), the police were giving me a hard time and called my name into the station. I am absolutely flabbergasted at this point as I had been sitting there doing nothing. Because the hotel staff and management were completely ineffectual and did not intervene and help me, they allowed the situation to get worse, I could have been physically harmed if the police had arrived a minute later, and I had completely false accusations made against me. The hotel management made a terrible mistake by not trying to help me. I understand they felt they needed to call the police, but they could have helped me initially!!! I have traveled to places like downtown DC, Philadelphia, Baltimore, Miami, and New York. I have never felt so unsafe in a hotel.

  • Stayed March 2014, travelled solo
    • Service
Helpful?
8 Thank aTolerantTraveler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dan P, General Manager at Sheraton Erie Bayfront Hotel, responded to this review, 3 April 2014
Thank you for taking the time to let us know about your stay. I’m sorry the service you received didn’t meet the standards you expected. Please know the safety and security of our guests is our No. 1 priority, and we take your comments very seriously. We will be reaching out to you directly to discuss this incident in more detail.
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Libertyville, Illinois, United States
Level 4 Contributor
26 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 30 March 2014

My boyfriend and I attended his friends wedding at the hotel and we also stayed there. The location on the bay is great. You can either eat at the hotel or there are a couple other choices within walking distance. Our floor was a little noisy but I think it was just wedding rowdiness. Great room, comfortable bed and I loved the style of the bathroom. The front desk was helpful in finding LATE night pizza delivery.

  • Stayed June 2013, travelled as a couple
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Helpful?
3 Thank Valerie G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dan P, General Manager at Sheraton Erie Bayfront Hotel, responded to this review, 1 April 2014
Thank you for submitting a reveiw of the hotel. I am glad you enjoyed the view from your room and had I appreciate your kind comments in regards to the service provided by my Front Desk staff. We hope to see you again in the future!
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Sylvania, Ohio
Level 1 Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 30 March 2014

Best in Erie. In the past 3 years, I have stayed in Erie many times: consistently impressed with the Sheraton Bayfront and consistently disappointed in the others. Tops in every aspect, but especially the staff and lobby with bar and grille. Although the grille is expensive (entrees are $18+), this is typical for a fine restaurant and IS the best restaurant in Erie for fine dining. Do yourself a favor and review the site's images.

Room Tip: The lower priced boat harbor view is nice.
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  • Stayed March 2014, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Jeff M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dan P, General Manager at Sheraton Erie Bayfront Hotel, responded to this review, 1 April 2014
Thank you for your positive review on the hotel! I am glad that you enjoyed your stay and found the staff service and hotel atmposhere to be the best in Erie! We hope to see you at the Sheraton again in the future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Sheraton Erie Bayfront Hotel

Property: Sheraton Erie Bayfront Hotel
Address: 55 West Bay Drive, Erie, PA 16507
Phone Number:
Region: United States > Pennsylvania > Erie
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#1 Family Hotel in Erie
#1 Business Hotel in Erie
#1 Romantic Hotel in Erie
#1 Green Hotel in Erie
Price Range (Based on Average Rates): ££
Hotel Class:3.5 star — Sheraton Erie Bayfront Hotel 3.5*
Number of rooms: 200
Official Description (provided by the hotel):
Experience the new Sheraton Erie Bayfront Hotel,the area's first waterfront hotel. Enjoy the stunning Lake Erie views and an array of amenities designed with your comfort in mind. Guest rooms are highlighted by luxury bedding, free WiFi, and HD TVs. Dine in at the Bayfont Grill and enjoy a delicious menu of regional cuisine with breathtaking waterside views. The Sheraton Erie Bayfront Hotel's central location is also ideal for business, weekend getaways, or to discover the historical and cultural natural wonders of northern Pennsylvania. ... more   less 
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Also Known As:
Erie Sheraton
Sheraton Erie

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