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Sheraton Erie Bayfront Hotel
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Reviews (1,160)
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Reviewed 31 July 2014 via mobile

The rooms are clean and comfortable. Staff is friendly and the view is great! You can't best this hotel. My only complaint is that sometimes it's a little more pricey ... You are paying for a great location I guess. I stay here a lot and have never had any issues. I really like this hotel.

Stayed: August 2014
1  Thank EddieMartini
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dan P, General Manager at Sheraton Erie Bayfront Hotel, responded to this reviewResponded 8 August 2014

Thank you for your recent review of the hotel. I appreciate your great comments about our service, cleanliness and atmposhere. We hope to see you back at the Sheraton soon!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 27 July 2014

This was a last minute vacation with a good friend. She booked club level queen room bay view for 5 nights and talked with Heidi for the reservation. We were traveling with a pet and shared this while making the reservation on the phone to assure the hotel knew this and would pose no problem - Heidi made our reservations no problem and was wonderful and professional. We arrived on 7/20 to stay until 7/25 and were told that pets aren't allowed on club level and in fact not above 3rd/4th floor at best although we would have access to the club lounge and the lounge amenities. Room charge was full club level charge - we were on the 4th floor bayside the view was great we were giving a king room rather than queen no complaints just a little small for friends traveling for a week with a pet. Given that I said the view was great remember we paid for 8th floor view/club level which have bigger rooms even better views and some amenity extras of which we paid for and did not get - just a disappointment - we did take advantage of the lounge and the refreshments all of which were nice and enjoyable. Absolutely everything else during our stay was wonderful. Room spotless, housekeeping very responsive, guest services met every request with it's my pleasure, Bayfront Grille food is superb and the staff and chef are extremely gracious and responsive - we had 3 meals and all were Fantastic! Staff greet you when leaving and returning and many of the staff took a moment to greet our pet as well! It is the small things. Pool and hot tub area spotless and we took advantage of the area one day during our stay and enjoyed it immensely there is a nice patio off the pool area that is just lovely and a nice place for sunset.

My friend is a new preferred member with Sheraton and we both say this is a Fantastic choice in Erie! It will be our only choice!! Thanks for a great introduction to Erie, the bay and lake and the beautiful Sheraton Erie Bayfront Hotel! We will return.

Stayed: July 2014, travelled with friends
2  Thank Imawonderer K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dan P, General Manager at Sheraton Erie Bayfront Hotel, responded to this reviewResponded 8 August 2014

Thank you so much for your recent stay and wonderful review of the hotel! I appreciate your great feedback and comments and will be sure to share them with my staff. We hope to see you in Erie again soon!

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Reviewed 27 July 2014

I come to Erie often on business and what makes this place stand out, in addition to the lake views, is the food. The first night there I got the soup of the day, since the quality of the soup is one of the ways I measure the skills of the chef, and it was incredible. Rooms are very modern and quiet, with plenty of space to work. Staff is very polished, professional, and attentive. Only problem encountered was that we were having a meeting and had a continental breakfast...only to come out after our first break to see that it had all been taken away before most people even had anything. That was weird.

Stayed: July 2014, travelled on business
1  Thank KLBFW
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dan P, General Manager at Sheraton Erie Bayfront Hotel, responded to this reviewResponded 8 August 2014

Thank you for your recent stay at the Sheraton Erie Bayfront Hotel. I appreciate your feedback about the great views and wonderful food. I am very glad you enjoyed your stay and we hope to see you again in the future.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 26 July 2014

We had a short one night stay in Erie. Check in was fast and efficient. Normally you have to pay to park but something was malfunctioning so it was free.... And it should always be free. The room was very nice, clean. The room contained a flat screen tv, small refrigerator, iron, large business desk along with your other normal items. The bathroom was a little small but very clean. Hotel property is right on the water and was clean all over. A little pricey but definitely worth it.

Stayed: July 2014, travelled as a couple
1  Thank firefighter4u
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dan P, General Manager at Sheraton Erie Bayfront Hotel, responded to this reviewResponded 8 August 2014

Thank you for your recent stay at the Sheraton Erie Bayfront Hotel. I appreciate your feedback and will certainly look into these items you mentioned. We hope to see you in Erie again soon!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 24 July 2014

This was a business trip. The business portion was in convention center. Not easy to get to though. Hotel was clean and wonderful views from the room. This was our second time there and would definitely go back. Staff was great!

Room Tip: View of the bay is awesome!
  • Stayed: June 2014, travelled on business
    • Sleep Quality
    • Rooms
    • Service
1  Thank Marianne H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dan P, General Manager at Sheraton Erie Bayfront Hotel, responded to this reviewResponded 8 August 2014

Thank you for your recent visit to our hotel. I appreciate you taking the time to provide us with your feedback. We hope to see you in Erie again soon!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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