I stayed at this hotel three times during the months of October/November 2011. Each time I was there something major went wrong and the staff did little to rectify it. The first time they promised me a refrigerator for the room and when I arrived they had already given their last one away. A refrigerator was something I requested early on since I was traveling with food and medication I needed to take. The second time I stayed with them they put me in a room with no heat and did nothing to remedy the situation and the third time they double billed my credit card placing extra authorizations on the card and refused to call my credit card company to rectify the situation. I stayed at this hotel because I was able to secure excellent online rates and honestly did not think that each visit would bring forth another blunder. After my last visit, I contacted Marriot Corporation itself and they put me in touch with the manager of this particular hotel who chose to deny that they were negligent in their hospitality services. Needless to say, I would not recommend staying at this Inn ever!
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- Also Known As:
- Fairfield Inn Erie Hotel Erie
- Fairfield Erie
- Erie Fairfield Inn