I'll start with a few positives: the property was conveniently located off the highway, close to many restaurants, the hotel was clean, hot beverages and cookies available anytime in the lobby, rooms accommodated 5-6, breakfast included, & the price was OK.
Now the negatives: check in was at 3, we didn't get our room until 4. Staff seemed to be in disarray. Woman at desk tried to justify why we had to wait till 4 for a room & indicated it was a busy weekend and this happens at all hotels (sorry, this never happened to me prior). I'm not sure that should be my problem. Once we finally got our keys I had asked if there was bedding in the room for the pull out sofa (which was very uncomfortable). She said yes. Stupid me didn't check prior to leaving for dinner and a hockey game so when we got back late and looked for our bedding there was none. I had to go to the desk and get sheets but he indicated there was no blankets available.
Little did I know the blanket issue really wasn't an issue because our room was uncomfortably warm and the a/c was of no help. It would run for about a minute and then shut off. Our room was above the pool area which is open till midnight. The smell of chlorine traveled into our room and so did the noise, and I mean the screaming of kids doing what they do in a pool area (nothing against the kids). The noise finally ended at 12:05 a.m. Breakfast in the morning was decent but the breakfast room was very small to accommodate a sold out night. Many families were making plates and bringing it back to their room because there was no where to sit.
I wouldn't stay here again. If you choose to I would suggest a 3rd floor room. It might be a little quieter.
- Official Description (provided by the hotel):
- Solstice features a fitness center. and High-speed wireless Internet access is complimentary. A complimentary breakfast is offered each morning. This family-friendly hotel also offers complimentary newspapers in the lobby, a fireplace in the lobby, and dry cleaning/laundry services. Onsite self parking is complimentary. Solstice is a smoke-free property. ... more less
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- Also Known As:
- Country Inn And Suites By Carlson Erie South
- Country Inn & Suites By Carlson Erie South Hotel Erie
- Country Inn Erie South
- Erie Country Inn
- Country Inn Suite Erie