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“New, but too many issues”

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Baymont Inn & Suites Erie
Ranked #7 of 38 Hotels in Erie
Certificate of Excellence
Reviewed 2 July 2014

The hotel is fairly new and still has the new smell, however the bed are hard as a rock, the sheets make noise when you move, and you can hear everything. Noise from traffic, people walking upstairs.

  • Stayed: June 2014, travelled with family
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Review collected in partnership with Baymont Inn & Suites
Thank Melissa K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JudiePowell, General Manager at Baymont Inn & Suites Erie, responded to this reviewResponded 3 July 2014

Thank you for your recent review of Erie's newest hotel, the Baymont Inn and Suites. I apologize your stay was less than 100% satisfying. I am looking into your comments regarding our hotel linen to see what can be done. I do hope you will give us another chance in the future.
Sincerely,
Judie Powell
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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1,317 - 1,323 of 1,340 reviews

Reviewed 1 July 2014

New hotel near casino is beautiful inside and out, Very pleasantly surprised.
Very friendly staff and extremely clean, A great addition to the Erie area that I would highly recommend. Lobby is very inviting and rooms are very nice and make for an enjoyable stay.

  • Stayed: June 2014, travelled as a couple
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Thank beachgirl3626
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JudiePowell, General Manager at Baymont Inn & Suites Erie, responded to this reviewResponded 3 July 2014

Thank you for the great review of the newest hotel in Erie, PA, the Baymont Inn and Suites. We are always looking for ways to improve the looks of the hotel, checking the cleanliness and the all around atmosphere of the hotel. Our employees enjoy talking with all guests. We hope to see you again soon.
Sincerely,
Judie Powell
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 1 July 2014

The Baymont Inn and Suites is a decent enough choice to consider while staying in Erie, Pennsylvania. Located literally across the street from the Presque Isle Casino, it is an ideal location for not only casino goers, but for those shopping on Peach Street as Baymont is only one exit away. The hotel is very new. You can still smell the paint, that's new! The walls are a little thin, as are the ceilings. You can hear some moving around, louder than what I would say is the norm, or to be expected. The high ceilings are nice in the room. The beds are very comfortable. The breakfast is decent enough, though a better explanation of the times by the front desk is needed. The lady that runs the breakfast even agreed as there is supposed to be a meeting about this communication problem. Unfortunately I missed out on the breakfast on the Monday because of this miscommunication. It is a bit of a "frills" location. There is no pool, a small gym. If that is important to you, Baymont inn may not be for you. For shopping purposes and the Casino then the Baymont Inn And Suites is perfect. Clean, great location and affordable makes this hotel perfect visiting Erie!

Room Tip: Great for Casino goers!
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  • Stayed: June 2014, travelled with family
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Thank tdsuperstar
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JudiePowell, General Manager at Baymont Inn & Suites Erie, responded to this reviewResponded 3 July 2014

Thank you for your recent review of the new Baymont Inn and Suites in Erie, PA. We are addressing the issue regarding any confusion on the breakfast times, and we are always striving to improve all aspects of our beautiful hotel. We hope you will visit us again soon and look forward to hearing from you.
Sincerely,
Judie Powell
General Manager

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Reviewed 29 June 2014

  • Stayed: June 2014, travelled solo
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Review collected in partnership with Baymont Inn & Suites
Thank Dj R
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
JudiePowell, General Manager at Baymont Inn & Suites Erie, responded to this reviewResponded 1 July 2014

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed 29 June 2014

  • Stayed: June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Baymont Inn & Suites
Thank Linda C
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
JudiePowell, General Manager at Baymont Inn & Suites Erie, responded to this reviewResponded 1 July 2014

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed 28 June 2014

  • Stayed: June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Baymont Inn & Suites
Thank Dennis B
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
JudiePowell, General Manager at Baymont Inn & Suites Erie, responded to this reviewResponded 1 July 2014

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed 27 June 2014

My wife and I stayed here for 2 nights in a King Accessible Suite a couple of weeks after this hotel opened

It was comforting to stay at a brand new hotel

Everyone greeted us with a smile and they couldn't do enough for its guests

I can't express how pleased we were with the friendliness and professionalism of everyone

The breakfast buffet was sufficient and their coffee was very good and everything replenished quickly with a smile

Presque Isle Downs & Casino - Erie, Pa
is within view of the hotel and free shuttle service is supplied

Sheetz // gas station store is located across the street

We encountered a few glitches expected in opening of a new hotel

I spoke to the General Manager Judie Powell and pointed out some of my concerns.
She assured me anything pointed out to her would be taken care of immediately
Now that's what I call service and professionalism

  • Stayed: May 2014, travelled as a couple
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1  Thank shipsrfun
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JudiePowell, General Manager at Baymont Inn & Suites Erie, responded to this reviewResponded 1 July 2014

Thank you for taking the time to write a review of our brand new Baymont Inn and Suites in Erie, Pa. We are extremely happy you enjoyed your stay. We are always striving to improve our hotel and services. Everything we spoke about has been taken care of. We hope to see you again soon.
Sincerely,
Judie Powell
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Baymont Inn & Suites Erie

Address: 8170 Perry Highway, Erie, PA 16509
Phone Number:
Region: United States > Pennsylvania > Erie
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Wheelchair access
Hotel Style:
Ranked #7 of 38 Hotels in Erie
Price Range: £49 - £117 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Baymont Inn & Suites Erie 2.5*
Number of rooms: 117
Official Description (provided by the hotel):
Enjoy hometown hospitality at the Baymont Inn & Suites Erie hotel, located one quarter mile south of Interstate 90 and across from Presque Isle Downs and Casino. Find attractions like the Erie Zoo and Erie Maritime Museum close by, as well as businesses like GE Transportation and St. Vincent Health Center, making our Erie, PA hotel ideal for business and leisure travelers alike. Erie International Airport is 14 miles away. Hotel also has a shuttle to take guests to Erie International Airport or businesses for your corporate travelers. Start each morning with our free Baymont Breakfast Corner, or get a jump start on your day in our on-site Precor fitness center. We offer guest laundry services as well as free outdoor parking for your convenience. If you are traveling through Erie for business, our hotel offers free Wi-Fi Internet access, along with on-site meeting space for up to 30 attendees. And with 24-hour free shuttle service to and from Presque Isle Downs and Casino, our hotel in Erie has plenty of conveniences to ensure you have a great trip. ... more   less 
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