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“Really great stay with excellent service”

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Comfort Inn & Suites
Ranked #20 of 38 Hotels in Erie
Fredericksburg
Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
“Really great stay with excellent service”
Reviewed 15 April 2014

Care here as my first choice fell apart, and stumbled into an outstanding experience. Newly renovated room with very comfortable bedding and all the amenities. The bedding is amazing. Common areas were clean and comfortable. Breakfast was good and service staff was keeping up, despite it being a crowded Saturday. Noted that some of the guests tended to be rowdy and there were a lot of teens present as the property adjoins a water park, but the building was quiet and felt safe. Can't say enough about how professional and friendly the young man on front desk was. I felt that i got a very good deal and would definitely stay here again.

Glitch of some import: the entry door lock wasn't working, but since it's visible from the front desk i wasn't that worried.

Room Tip: The usual tip to get a room more toward the middle of the hallway is a good one.
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  • Stayed April 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank OldPhatMC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mallory H, Manager at Comfort Inn & Suites, responded to this review, 20 April 2014
Dear OldPhatMC,

Thank you so much for taking the time to share your positive feedback! I have shared this with my staff, it has encouraged them to strive for excellence. I certainly hope we see you again on your next visit to Erie.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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186 reviews from our community

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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (44)
Date | Rating
  • English first
  • Spanish first
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English first
Mount Union, Pennsylvania
Level Contributor
81 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed 7 April 2014 via mobile

I have stayed at many other Comfort Inn's but this was by far the dirtiest one by far. Front desk staff was great. Breakfast was just too busy and staff couldn't keep up with all the people. They weren't very friendly either. I have a picture of the dirt we wiped off the headboard of the bed. GROSS.

Stayed March 2014, travelled with family
Helpful?
Thank Lacy H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mallory H, Manager at Comfort Inn & Suites, responded to this review, 10 April 2014
Dear Lacy C,

Thank you for taking the time to share your concerns with us. I will be looking in to see who cleaned your room and make sure that going forward we are dusting the high areas just as well as the low areas in each room. We are continually looking to improve our breakfast, and I assure you that we have already increased our staff to help with the busy periods we face. I am happy to hear that the front desk staff was friendly. I do hope that you consider staying with us again soon.

Thank you,
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
33 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 22 March 2014

We stayed here with a Splash Lagoon package. The room was basic, ok size and clean. The breakfast was good. Had waffles, eggs, sausages, etc. It is a long walk to Splash Lagoon, with stairs. I would not recommended staying here if you have young children or use a stroller. This hotel was a lot cheaper than the other hotel connected to Splash Lagoon, and for us it was worth staying here a saving money.

  • Stayed February 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank boogirl08
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Comfort Inn & Suites

Property: Comfort Inn & Suites
Address: 8051 Peach St., Erie, PA 16509
Phone Number:
Region: United States > Pennsylvania > Erie
Amenities:
Beach Beverage Selection Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Room Service Shuttle Bus service Ski-In / Ski-Out Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#8 Family Hotel in Erie
#8 Romantic Hotel in Erie
#12 Business Hotel in Erie
Price Range (Based on Average Rates): ££
Hotel Class:2.5 star — Comfort Inn & Suites 2.5*
Number of rooms: 110
Official Description (provided by the hotel):
Beautiful hotel located directly off I-90 and close to all Erie attractions and businesses. Completely renovated as of April 2014, all new guest rooms and public areas. ... more   less 
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Also Known As:
Comfort Hotel Erie
Comfort Inn Erie
Erie Comfort Inn

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