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Americas Best Value Inn Erie
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Reviews (117)
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80 - 85 of 117 reviews
Reviewed 17 August 2014 via mobile

We booked online after we read the latest reviews and thought we would stay because of price and they also offered a Deluxe Continental Breakfast.
Upon arrival we noticed it was obviously a smoking allowed hotel due to the overpowering smell of stale cigarette smoke. We entered our room and were a little taken aback at the decor and furnishings. Very old and outdated. The mini frig sat on the floor with a microwave on top. Chairs were stained and uncomfortable. We laughed a little and thought what the heck, we aren't spending a lot of time in room, mainly sleeping. Beds were small and well used. Air conditioner is so loud you can't sleep with it running. Ran out of hot water every morning after only 2 short showers. The "deluxe" continental breakfast consisted of bagels and cold cereal. This hotel is not worth the price.....which was listed as $86 a night....we paid $122 a night! Very disappointed. Will not recommend, will not stay ever again.

Stayed: August 2014
1  Thank Samantha F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Manny P, Front Office Manager at Americas Best Value Inn Erie, responded to this reviewResponded 13 October 2014

Thank you for your valuable feedback, I would like to apologize for the issues encountered during your stay. I would like to thank you for taking the time to bring these matters to my attention so I can take action. I will address this issue with my staff. My sincerest apologizes, Manny P

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 7 August 2014

We found this on our way back to Ohio from New England when we did not have reservations anywhere. A coupon book at the state information booth lead us the America's Best Value Inn and we were delighted. For less than $70/night we had a comfy room with basic amenities.

The hotel offers a restaurant on site! That's nice when you've just spent 12 hours in the car and don't want to get in it again to go find a place for dinner. The food was ok but the service was spotty.

While the hotel offers a "free" breakfast, it is all carbs so we skipped it. On the whole, a reasonable value.

  • Stayed: August 2014, travelled as a couple
    • Value
    • Cleanliness
    • Service
1  Thank NomadNancy51
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Manny P, Front Office Manager at Americas Best Value Inn Erie, responded to this reviewResponded 13 October 2014

Dear Guest, Thank you very much for the positive feedback you provided us with. We were very glad to hear that you were pleased with the service and our hotel facilities during your stay with us. Regards, Manny P

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Reviewed 6 August 2014 via mobile

We are working in the area and for 2 beds we pay $950 per month plus an extra $100 for our small dog. It is quite comfortable although it would be nice if maid service were more often than once a week. Never seem to have enough towels. Other than that its fine. Breakfast is included...nothing fancy but good waffles...coffee is awful but the rooms have coffee makers so you can make your own. Quiet. Friendly staff. Microwave and small refrigerator in room have been much appreciated. I would definàtely recommend.

Stayed: August 2014, travelled on business
1  Thank tenismagic
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Manny P, Front Office Manager at Americas Best Value Inn Erie, responded to this reviewResponded 13 October 2014

Thank you for your positive feedback, we are delighted that your stay was enjoyable, and we do hope to be of service to you again in the future. Kind regards, Manny P

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Reviewed 5 August 2014

we spent a night here while driving on a long road trip. we were pleasantly surprised that the room was all ready for us. we are a family of 6 and there were 2 double beds and a sofa bed waiting for us. all of us had a comfortable place to sleep. there was free parking and a free breakfast. the breakfast was okay, nothing too fancy. but for the price we paid, i think it was a little expensive. it is not what we are used to, but decent. would i spend two nights here...probably not. but if you are looking for somewhere to crash for the night, it's an okay place.

  • Stayed: July 2014, travelled with family
    • Sleep Quality
    • Rooms
    • Service
Thank jkdussault
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Manny P, Front Office Manager at Americas Best Value Inn Erie, responded to this reviewResponded 13 October 2014

Dear Guest, thank you very much for the positive feedback you provided us with. We were glad to hear that you were pleased with the service and our hotel facilities during your stay with us. Regards, Manny P

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 August 2014 via mobile

This place was a dump and has bogus policies that I have NEVER heard before in my life.

Our room was grimey, in desperate need of an update and smelled terrible. It was way overpriced for the $$. I suggest staying someplace else.

I am moving cross country for a job relocation and needed a receipt for my stay to provide to the relocation company. I am traveling with my small dog and was honest with the hotel about this fact at the time of booking my hotel as well as at check in. The hotel charges an extra $15 few for the dog, which is fine and acceptable.

When I checked in I asked the evening desk clerk for a receipt and he told me that I would be provided one at check out.

The next morning we went to check out at 8:30 am the desk clerk REFUSED to provide me with a receipt showing the hotel charge with an additional pet fee. She said the receipt is on Expedia, however the online booking does not show the pet fee. How do I prove that I paid this extra $15 to the relocation company without my receipt?

I booked through Expedia, something I will avoid in the future.

Stayed: August 2014
Thank NYCaliKara
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Manny P, Front Office Manager at Americas Best Value Inn Erie, responded to this reviewResponded 13 October 2014

Thank you for your feedback regarding your visit, we welcome both negative and positive feedback in order for us to continually improve as we aim to offer the best level of service possible. We obviously failed in a key area for your stay. This is very disappointing , and I offer my sincere apologies. Regards, Manny P

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