Had a hard time getting my bill fixed. Called left several messages with the Controller, Mr.Tom Wolf and he never called me back. Upon my visit the front desk staff were great. They tried to accommodate me and apologize on his behalf. I don't know how come it took 3 weeks for me to finally hear back from him.
I would advise all customers to watch your bill and don't expect help from this Controller when your charged for things that you didn't pay for. Management needs to step up their game. The General Manager needs to replace him because he's costing customers more money and difficulties.
- Official Description (provided by the hotel):
- With 14 shuttle/vans and 5+ consistently running around the clock. Timely arrival/departure from the PHL airport is our priority! ... more less
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- Also Known As:
- Ramada Philadelphia Airport Hotel Essington
- Ramada Hotel Philadelphia Airport
- Ramada Hotel Essington
- Essington Ramada
- Ramada Essington