I took a group of four last Saturday for the endless pasta. We entered the front door and as previously experienced we were not greeted for about two minutes! There were three wait staff huddled in the bar and four wait staff huddled at the cashier station. A group was leaving without a thank you as we stood there waiting for an acknowledgement! Hard to believe that nobody thought to say welcome or thank you! I wonder what type of service was being offered to the guests already dining when seven waitresses were busy gathering? Once seated and serviced with drinks our entire group ordered the endless pasta. The salad was described as an Olive Garden style salad with a house dressing. The dressing itself was outstanding but the salad lacked in garnishments! There were four small chunks of tomatoes, enough for one per person, one peppercine, three slices of black olives and a single slither of red onion accompanied with several croutons. The outstanding dressing was overshadowed by the lackluster salad! I ordered the "homemade" fettucine with meat sauce and meatballs. It arrived lukewarm at best! The sauce was great but I hate eating cold food! I made a comment loud enough for the waitress to hear which was never responded to! Two people in our group ordered the alfredo sauce. One came out very creamy and the other like a lump of plaster! Very poor to say the least! This is their house specialty and it just wasn't right! The check arrived on a hand written bill and the $3.00 charge for the meatballs was not included! A computerized check would have not made that mistake! I wonder how much revenue the owners will be missing out on over the period of a year? We left in the same manner as we arrived without as much as a thank you! How long will the Union Hotel last this time around?
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