We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Wonderful, Wonderful, Staff and Hotel!!!!!!”

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 8 more sites!
Residence Inn Philadelphia West Chester/Exton
Ranked #5 of 9 Hotels in Exton
Reviewed 2 January 2010

Alert!!!!!!! First, don't put the 10 North Pottstown Pike into the GPS. This will take you behind the main street shopping center. This address is wrong and you need to call the hotel for the real address. When I gave up looking, I called and they said that you need to put another address into GPS. They said the address was loaded wrong into the computer/GPS systems. When I got the correct address (I don't have it right now) I found it with no problem.
The staff at this Marriott were possibly the nicest Marriott staff I have encountered over the years. There was a staff named Brian and a women. They were so polite and helpful. They got us a room using our Marriott points and upgraded us to a suite for free. The room was clean, quiet, and comfortable. It was a very enjoyable stay and definitely would stay there again.

  • Stayed: December 2009, travelled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Thank Easton_PAFamilyof4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Write a ReviewReviews (204)
Traveller rating
Traveller type
Time of year
Language

186 - 192 of 204 reviews

Reviewed 1 January 2010

Stayed here for a second time to visit family. This is a very nice, well kept hotel with a very good staff. Room had a fireplace and kitchen and nice bathroom. The staff was helpful and friendly. Breakfast in the morning was included and was also nice. Would stay here again. They only had queen beds so it wasn't a great choice to put my 2 teens in a room.

  • Stayed: December 2009, travelled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Thank reggie03Florida
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 15 November 2009

Stayed here with the family for a week and everything was great. Slight screw-up on check in as they forgot to have a crib ready for our baby. They admitted their mistake and got us one right away. It was really no trouble. Everything else was good. The kids loved the pool and the location was perfect for our travels.

  • Stayed: March 2008, travelled with family
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Thank hollandwithkids
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 8 September 2009

Best service I have ever seen in any level of Marriott hotel. We stayed on our way to Lancaster for a kid's vacation. They had our check in materials ready, our name on a welcome sign, our extra pillows and towels from our hotel request waiting for us. Very helpful with directions and area stores, excellent breakfast. Very clean, warm pool area. Wonderful facility.

  • Stayed: September 2009, travelled with family
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Thank 4girls2boys
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 December 2008

We recently stayed at this hotel for 93 days after a flood in our house. It was an wonderful experience. The staff and management were very attentive to our needs. One employee Teresa was outstanding. She took us to 5 different rooms when we first checked in and knew we were going to be there for a while. She anticipated guests needs and went way out of her way to make people feel cared about and comfortable.
There were many perks staying there such as the meals, cookies, and laundry room. The kitchen staff were very helpful if something was missing or ran out. The manager John, always took time out to listen to me and address any concerns.
It was always nice to return there after a day of dealing with contractors.
I would highly recommend this hotel.

  • Stayed: May 2008, travelled as a couple
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Thank smsjones
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 October 2008

Really no negatives. Well trained staff that is very customer
service oriented. Nice location. Uno's restaurant next door.
Great AM breakfast. Newer furnishings....hotel appears to have
been remodeled in the past 12-24 months.

Only negative is that this is a newer residence inn. Walls are thin
and the units are smaller than original models. You can hear
noise upstairs when folks are running showers, etc. It is close to
the highway, with some PM noise when trying to sleep.

  • Stayed: October 2008
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Thank NewEnglandtravelr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 13 September 2008

We were visiting the Philadelphia area for a family wedding and stayed here (block of rooms). I was pleasantly surprised with the size of the indoor pool (kids were ecstatic) and the overall layout of the room - we had a single bedroom. My in-laws had a double bedroom (sent the kids there for a sleepover, so it worked out well - for us at least).

Pros:
+ Full-size kitchen in each room - the one-bedroom suites are proportionately smaller than the two-bedroom.
+ Best hot-breakfast buffet we've had in this price range (around $100).
+ Beds were super comfortable
+ Bathroom sink separate from the shower/toilet - great for getting ready

Cons:
- One-bedroom suite is really a studio - no door to close, etc. Whereas the two-bedroom had separate rooms and a central living room.
- Fireplace didn't work in our room (no biggie, unless you wanted a fireside glass of wine...

Overall:
- Liked the room and hotel so much we almost decided to stay there an extra night during our visit.
- Nice layout in the rooms - plenty of room to move around - even in the one bedroom.
- Would book the 2-bedroom next time when traveling with the kids - two bathrooms and 3 tvs would be appreciated.

  • Stayed: August 2008, travelled with family
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
1  Thank Greg_Dianne_Mc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotels you might also like...
Also consider these accommodations in or near Exton
0.2 mi away
Comfort Suites West Chester Exton
0.1 mi away
Hampton Inn Exton
Hampton Inn Exton
#2 of 9 in Exton
607 reviews
0.2 mi away
Fairfield Inn by Marriott Philadelphia West Chester/exton
Show Prices
Show Prices
Show Prices
1.2 mi away
Hilton Garden Inn Exton / West Chester
2.8 mi away
Home2 Suites by Hilton Downingtown Exton Route 30
0.6 mi away
Clarion Hotel & Conference Center at Exton
Show Prices
Show Prices
Show Prices

Been to Residence Inn Philadelphia West Chester/Exton? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Residence Inn Philadelphia West Chester/Exton

Address: 10 N Pottstown Pike, Exton, PA 19341-1227 (Formerly Residence Inn Philadelphia Great Valley/Exton)
Region: United States > Pennsylvania > Exton
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
Ranked #5 of 9 Hotels in Exton
Price Range: £88 - £133 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Residence Inn Philadelphia West Chester/Exton 3*
Number of rooms: 96
Official Description (provided by the hotel):
Enjoy a refreshing stay at Residence Inn Philadelphia West Chester/Exton, the leading choice among Exton, PA hotels. We put you within minutes of West Chester University, Great Valley, QVC Studio Park and Exton Square Mall, plus the fascinating history of Valley Forge and Brandywine Battlefield. Sports teams enjoy being near United Sports Training Center, Power Play Rinks, and Iceline. Our corporate guests are convenient to West Pharm, Bentley, Belfore, Johnson & Johnson, West, Faro, Lockheed Martin, and Pipeline. Our hotel near Philadelphia features separate working and living areas, fully furnished kitchens and free Wi-Fi. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Marriott, Hotels.com, Travel Republic (UK), Booking.com, TripOnline SA, Expedia, Ebookers, Evoline ltd, Cancelon and 5viajes2012 S.L. so you can book your Residence Inn Philadelphia West Chester/Exton reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Residence Inn Philadelphia Exton Hotel Exton
Residence Inn Exton
Exton Residence Inn

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing